<html><head></head><body data-blackberry-caret-color="#00a8df" style="background-color: rgb(255, 255, 255); line-height: initial;"><div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);">Looks like we are down again, I'm not sure when it happened.<span style="font-family: Calibri, 'Slate Pro', sans-serif; font-size: initial; line-height: initial; text-align: initial;"></span></div> <table width="100%" style="background-color:white;border-spacing:0px;"> <tbody><tr><td colspan="2" style="font-size: initial; text-align: initial; background-color: rgb(255, 255, 255);"> <div id="_persistentHeader" style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in; font-family: Tahoma, 'BB Alpha Sans', 'Slate Pro'; font-size: 10pt;"> <div><b>From: </b>CCI Michael Palmer</div><div><b>Sent: </b>Thursday, August 28, 2014 1:04 PM</div><div><b>To: </b>jd</div><div><b>Cc: </b>outages@outages.org</div><div><b>Subject: </b>Re: [outages] pac-west outages</div></div></td></tr></tbody></table><div style="border-style: solid none none; border-top-color: rgb(186, 188, 209); border-top-width: 1pt; font-size: initial; text-align: initial; background-color: rgb(255, 255, 255);"></div><br><div id="_originalContent" style=""><style type="text/css">p { margin: 0; }</style><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #000000">Got another update:<div><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="font-family: Times; width: 1099px; border-style: none none solid; border-bottom-color: rgb(156, 163, 173); border-bottom-width: 1pt; background-color: rgb(255, 255, 255);"><tbody><tr><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 5.25pt 3.75pt; background: rgb(248, 248, 249);"><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">Valued Customer,</span></p></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"> </span></p></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">We apologize for this inconvenience, we are still working diligently to resolve our network issues as quickly as possible. Our engineering team is still working with our switch vendor on a resolution. We again, apologize but we still do not have an ETA.</span></p></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"> </span></p></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">Sincerely,</span></p></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"> </span></p></div><div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">Network Operation Center</span></p></div></td><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 6pt 3.75pt 3.75pt; background: rgb(248, 248, 249);"><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span class="editedicon1" style="font-family: Tahoma, sans-serif; background: rgb(255, 255, 204);"><span style="font-size: 7pt;">Edited</span></span><span style="font-size: 8pt; font-family: Tahoma, sans-serif; color: rgb(97, 106, 118);"></span></p></td></tr><tr><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 5.25pt 3.75pt; background: rgb(248, 248, 249);"><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><b><span style="font-size: 8pt; font-family: Tahoma, sans-serif; color: rgb(97, 106, 118);">Services Affected:</span></b></p></td><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 5.25pt 3.75pt; background: rgb(248, 248, 249);"><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">ALL SIP services</span></p></td><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 6pt 3.75pt 3.75pt; background: rgb(248, 248, 249);"><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif; color: rgb(97, 106, 118);"> </span></p></td></tr><tr><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 5.25pt 3.75pt; background: rgb(248, 248, 249);"><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><b><span style="font-size: 8pt; font-family: Tahoma, sans-serif; color: rgb(97, 106, 118);">Event Start Time:</span></b></p></td><td valign="top" style="border-style: none none solid; border-bottom-color: rgb(232, 234, 236); border-bottom-width: 1pt; padding: 1.5pt 5.25pt 3.75pt; background: rgb(248, 248, 249);"><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"><span class="Object" id="OBJ_PREFIX_DWT3736_com_zimbra_date" style="color: rgb(0, 0, 139); cursor: pointer;">8/28/2014</span> 8:30 AM</span></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"><br></span></p></td></tr></tbody></table><br><div><span name="x"></span><br></div><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"jd via Outages" <outages@outages.org><br><b>Cc: </b>outages@outages.org<br><b>Sent: </b>Thursday, August 28, 2014 2:37:15 PM<br><b>Subject: </b>Re: [outages] pac-west outages<br><br>
i forgot to mention my time below is PST<br>
<br>
no idea when this will return... it's pretty painful.<br>
<br>
<br>
<div class="moz-cite-prefix">On 8/28/2014 12:13 PM, CCI Michael
Palmer wrote:<br>
</div>
<blockquote cite="mid:24077370.2015.1409253198851.JavaMail.root@comediacommunications.com">
<style>p { margin: 0; }</style>
<div style="font-family: arial,helvetica,sans-serif; font-size:
12pt; color: #000000">I just got an outage notification from
them about 20 minutes ago:
<div><br>
</div>
<div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">Valued
Customer,</span></p>
</div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"> </span></p>
</div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">We
apologize for this inconvenience, we are working
diligently to resolve our network issues as quickly as
possible. Our engineering team is working with our
switch vendor on a resolution. We currently do not have
an ETA but will send out updates as they become
available.</span></p>
</div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"> </span></p>
</div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">Sincerely,</span></p>
</div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;"> </span></p>
</div>
<div style="font-family: Times; font-size: medium;
background-color: rgb(248, 248, 249);">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;
font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 8pt; font-family: Tahoma, sans-serif;">Network
Operation Center</span></p>
</div>
<div><br>
<span></span><br>
</div>
<hr id="zwchr">
<div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From:
</b>"jd via Outages" <a class="moz-txt-link-rfc2396E" href="mailto:outages@outages.org" target="_blank"><outages@outages.org></a><br>
<b>To: </b><a class="moz-txt-link-abbreviated" href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Sent: </b>Thursday, August 28, 2014 1:56:01 PM<br>
<b>Subject: </b>[outages] pac-west outages<br>
<br>
anyone else experiencing DID issues with pac-west? calls
either are <br>
answerable or not since possibly before 7AM, from what i'm
being told, <br>
they're having media issues and there is no ETA.<br>
<br>
the last pacwest outage was just a few months ago when one
wilshire did <br>
a power test and their router didn't return.. for 15 or so
hours.<br>
_______________________________________________<br>
Outages mailing list<br>
<a class="moz-txt-link-abbreviated" href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br>
</div>
<br>
</div>
</div>
</blockquote>
<br>
<br>_______________________________________________<br>Outages mailing list<br>Outages@outages.org<br>https://puck.nether.net/mailman/listinfo/outages<br></div><br></div></div><br><!--end of _originalContent --></div></body></html>