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<div>The root cause was a faulty supervisor card on a router. It was scheduled to be replaced tomorrow at 6pm GMT. </div>
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<div>When the router crashed again today they decided to perform the maintenance early to stabilize things. </div>
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<div>We saw a similar issue on Tuesday afternoon. Hard down for 5 minutes and then about an hour of lingering bgp issues. </div>
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<div style="font-size:medium">Sent from my mobile device.</div>
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<div>-------- Original message --------</div>
<div>From: Chris Stone via Outages </div>
<div>Date:09/04/2014 6:56 AM (GMT-07:00) </div>
<div>To: outages@outages.org </div>
<div>Subject: Re: [outages] Major Level3 outages? </div>
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<div class="PlainText">Just got this from L3 on my ticket:<br>
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*** CASCADED EXTERNAL NOTES 04-Sep-2014 12:26:58 GMT From CASE: 8320222 - Event<br>
The IP NOC has advised that the field technician successfully completed the card replacement and the IP Technical Service Center has been engaged to verify restorations with the impacted customers.<br>
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*** CASCADED EXTERNAL NOTES 04-Sep-2014 12:33:52 GMT From CASE: 8320222 - <br>
Event The IP Technical Service Center has verified restorations for the <br>
impacted customers, and services will be monitored by the IP NOC to ensure <br>
stability. If additional issues are experienced, please contact the Level 3 <br>
Technical Service Center at 1-877-4LEVEL3.<br>
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Chris<br>
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On 09/04/2014 06:25 AM, Morgan Miskell wrote:<br>
> Might be localized. East Coast (Charlotte) everything appears normal.<br>
><br>
> Full BGP Tables loaded, no large withdrawals etc...<br>
><br>
> On Thu, 2014-09-04 at 06:01 -0600, Chris Stone via Outages wrote:<br>
>> Seeing drops in everything I've tested in the Denver area on Level3.<br>
>> My BGP sessions with them are all down since 05:53:11. Ticket just<br>
>> opened with Level3, but wondering is anyone else has any insight.<br>
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