<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div><div style="margin: 0px;">This is what I received from Level3 this morning. </div><div style="margin: 0px;"><br></div><div style="margin: 0px;">09/09/2014 10:30:16 GMT - </div><div style="margin: 0px;">*** CASCADED EXTERNAL NOTES 09-Sep-2014 10:29:58 GMT From CASE: 8335069 - Event</div><div style="margin: 0px;">The planned maintenance activity has been completed for this evening and traffic will now be moved back to its original path. The planned maintenance activity is scheduled to continue on September 10, 2014 from 04:00 GMT to 10:00 GMT. The IP NOC will reroute services during the maintenance window to ensure service stability and no further issues impacts are expected to occur. If additional issues are experienced, please contact the Level 3 Technical Service Center at 1-877-4LEVEL3.</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">09/09/2014 08:02:05 GMT - </div><div style="margin: 0px;">*** CASCADED EXTERNAL NOTES 09-Sep-2014 08:02:04 GMT From CASE: 8335069 - Event</div><div style="margin: 0px;">The IP NOC has further explained that the ongoing planned maintenance activity caused traffic for the Direct Internet Access customers in the United States to black hole. The IP NOC is now rerouting traffic as a temporary resolution to improve service stability until the planned maintenance activity is completed.</div></div><div><br></div><br><div><div>On Sep 9, 2014, at 3:46 AM, Richard Hicks via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr">Has anyone received an RFO for this incident they are willing to share?<div><div><br></div><div>Thanks,</div><div>Rick</div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Sep 8, 2014 at 11:30 PM, Michael Loftis via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Similar issues outbound from Seattle...issue started as serious<br>
inbound (mostly EU) issues...inbound seemed OK for a bit but still<br>
having outbound issues it looks like so I've removed them from my mix<br>
for now.<br>
<div class="HOEnZb"><div class="h5"><br>
On Mon, Sep 8, 2014 at 11:18 PM, Bob Hancock via Outages<br>
<<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br>
> Similar results here from Las Vegas to Atlanta.<br>
><br>
><br>
> Bob Hancock<br>
> Sr Network Engineer<br>
> Momentum | <a href="http://www.gomomentum.com/" target="_blank">www.gomomentum.com</a><br>
> O: <a href="tel:205.978.6027" value="+12059786027">205.978.6027</a><br>
><br>
> On 09/09/2014 01:07 AM, Bill Fehring wrote:<br>
>> I'm having trouble completing traceroutes, but the packets seem to be<br>
>> getting to their final destinations between San Jose and Frankfurt<br>
>> across Level(3)'s network.<br>
>><br>
>> --Bill<br>
>><br>
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</div></div><span class="HOEnZb"><font color="#888888">--<br>
<br>
"Genius might be described as a supreme capacity for getting its possessors<br>
into trouble of all kinds."<br>
-- Samuel Butler<br>
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