<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">thanks everyone for the help, here are the traceroutes.</div><div class=""><br class=""></div><div class="">@Frank, thanks for the document, I’m going over it.</div><div class=""><br class=""></div><div class=""><div class="">traceroute to 184.75.220.219 (184.75.220.219), 64 hops max, 52 byte packets</div><div class=""> 1 [AS0] 172.17.0.1 (172.17.0.1) 1.998 ms 3.296 ms 1.969 ms</div><div class=""> 2 [AS32580] 67.211.124.89 (67.211.124.89) 7.096 ms 20.431 ms 14.549 ms</div><div class=""> 3 [AS32580] 204.11.122.11 (204.11.122.11) 31.060 ms 7.706 ms 10.970 ms</div><div class=""> 4 [AS174] gi2-7.<a href="http://mag02.yyz02.atlas.cogentco.com" class="">mag02.yyz02.atlas.cogentco.com</a> (38.99.202.185) 6.187 ms </div><div class="">23.907 ms 3.755 ms</div><div class=""> 5 [AS174] te0-7-0-12.<a href="http://ccr22.yyz02.atlas.cogentco.com" class="">ccr22.yyz02.atlas.cogentco.com</a> (154.54.40.165) 9.520 ms </div><div class="">6.582 ms 6.827 ms</div><div class=""> 6 [AS174] 38.104.251.246 (38.104.251.246) 9.814 ms 4.868 ms 5.120 ms</div><div class=""> 7 [AS32489] 184.75.220.219 (184.75.220.219) 4.542 ms 20.715 ms 5.167 ms</div></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><div class="">traceroute to 184.75.220.219 (184.75.220.219), 64 hops max, 52 byte packets</div><div class=""> 1 [AS0] 172.17.0.1 (172.17.0.1) 11.209 ms 1.253 ms 3.192 ms</div><div class=""> 2 [AS32580] 67.211.124.89 (67.211.124.89) 6.940 ms 7.744 ms 4.480 ms</div><div class=""> 3 [AS32580] 204.11.122.11 (204.11.122.11) 2.756 ms 2.883 ms 2.915 ms</div><div class=""> 4 [AS174] gi2-7.<a href="http://mag02.yyz02.atlas.cogentco.com" class="">mag02.yyz02.atlas.cogentco.com</a> (38.99.202.185) 30.830 ms 248.287 ms 217.119 ms</div><div class=""> 5 [AS174] te0-7-0-12.<a href="http://ccr22.yyz02.atlas.cogentco.com" class="">ccr22.yyz02.atlas.cogentco.com</a> (154.54.40.165) 7.014 ms 38.764 ms 10.397 ms</div><div class=""> 6 [AS174] 38.104.251.246 (38.104.251.246) 38.716 ms * *</div><div class=""> 7 [AS32489] 184.75.220.219 (184.75.220.219) 4.868 ms 23.644 ms 6.788 ms</div></div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><div class="">traceroute to 184.75.220.222 (184.75.220.222), 64 hops max, 52 byte packets</div><div class=""> 1 [AS0] 172.17.0.1 (172.17.0.1) 10.443 ms 1.233 ms 1.007 ms</div><div class=""> 2 [AS32580] 67.211.124.89 (67.211.124.89) 5.232 ms 10.124 ms 11.592 ms</div><div class=""> 3 [AS32580] 204.11.122.11 (204.11.122.11) 13.303 ms 3.953 ms 6.052 ms</div><div class=""> 4 [AS174] gi2-7.<a href="http://mag02.yyz02.atlas.cogentco.com" class="">mag02.yyz02.atlas.cogentco.com</a> (38.99.202.185) 3.763 ms 4.178 ms 3.967 ms</div><div class=""> 5 [AS174] te0-7-0-12.<a href="http://ccr22.yyz02.atlas.cogentco.com" class="">ccr22.yyz02.atlas.cogentco.com</a> (154.54.40.165) 3.958 ms 11.509 ms 4.727 ms</div><div class=""> 6 * * *</div><div class=""> 7 [AS32489] 184.75.220.222 (184.75.220.222) 5.754 ms 25.817 ms 7.113 ms </div></div><div class=""><br class=""></div><br class=""><div><blockquote type="cite" class=""><div class="">On Sep 24, 2014, at 6:06 PM, Chris Jones <<a href="mailto:chrisj@aprole.com" class="">chrisj@aprole.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html charset=windows-1252" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">What you’re seeing could be the result of control-plane policing kicking in - it might be helpful if you could post a traceroute, or give us the actual destination address of your server?</div><div class=""><br class=""></div><div class="">Just because the router IP is showing loss doesn’t mean its not forwarding packets happily…</div><div class=""><br class=""></div><div class="">Chris</div><div class=""><br class=""></div><br class=""><div class=""><div class="">On 25 Sep 2014, at 7:39 am, Samer Ziadeh via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite" class=""><div dir="ltr" class=""><div class="">Does anyone know anything about the IP 38.104.251.246 ? After looking at google, it seems like it's for <a href="http://psi-net.com/" class="">psi-net.com</a>, and it's one of the routers on the way to my server. <br class=""><br class=""></div>Running a ping on that IP, majority of the packets are dropped, and it's causing my site to go down from time to time.<br class=""><br class="">^_^ [~]$ ping 38.104.251.246<br class="">PING 38.104.251.246 (38.104.251.246): 56 data bytes<br class="">Request timeout for icmp_seq 0<br class="">Request timeout for icmp_seq 1<br class="">Request timeout for icmp_seq 2<br class="">64 bytes from <a href="http://38.104.251.246/" class="">38.104.251.246</a>: icmp_seq=3 ttl=56 time=5.468 ms<br class="">Request timeout for icmp_seq 4<br class="">Request timeout for icmp_seq 5<br class="">Request timeout for icmp_seq 6<br class="">Request timeout for icmp_seq 7<br class="">Request timeout for icmp_seq 8<br class="">64 bytes from <a href="http://38.104.251.246/" class="">38.104.251.246</a>: icmp_seq=9 ttl=56 time=19.022 ms<br class="">Request timeout for icmp_seq 10<br class="">Request timeout for icmp_seq 11<br class="">Request timeout for icmp_seq 12<br class="">Request timeout for icmp_seq 13<br class="">Request timeout for icmp_seq 14<br class="">Request timeout for icmp_seq 15<br class="">Request timeout for icmp_seq 16<br class="">Request timeout for icmp_seq 17<br class="">64 bytes from <a href="http://38.104.251.246/" class="">38.104.251.246</a>: icmp_seq=18 ttl=56 time=3.957 ms<br class="">Request timeout for icmp_seq 19<br class="">Request timeout for icmp_seq 20<br class="">64 bytes from <a href="http://38.104.251.246/" class="">38.104.251.246</a>: icmp_seq=21 ttl=56 time=6.522 ms<br class="">--- 38.104.251.246 ping statistics ---<br class="">23 packets transmitted, 4 packets received, 82.6% packet loss<br class="">round-trip min/avg/max/stddev = 3.957/8.742/19.022/6.005 ms<br class=""><br clear="all" class=""><div class=""><br class="">-- <br class="">- Samer
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<span class="Apple-style-span" style="border-collapse: separate; font-family: 'Aller Light'; border-spacing: 0px;"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: 'Aller Light'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; " class=""><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: 'Aller Light'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; " class=""><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: 'Aller Light'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; " class=""><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: 'Aller Light'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; " class="">// Samer</div></span></div></span></div></span></div></span></span>
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