<div dir="ltr">I believe it needs to both be pingable and attempt an HTTP request. If the HTTP request fails and ping works, the router just assumes the Internet is working.<div><br></div><div>If it can't ping it, it assumes the "Internet is down".</div><div><br></div><div>I don't have any Belkin routers on hand so I can't confirm this theory.</div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div><br></div><br>Josh Luthman<br>Office: 937-552-2340<br>Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373</div></div>
<br><div class="gmail_quote">On Tue, Oct 7, 2014 at 11:56 AM, Frank Bulk <span dir="ltr"><<a href="mailto:fbulk@mypremieronline.com" target="_blank">fbulk@mypremieronline.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#44546a">Please provide more information on this – our helpdesk is getting calls about this. Are you saying just route 67.20.176.130 to a pingable IP?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#44546a">Frank<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Josh Luthman via Outages<br>
<b>Sent:</b> Tuesday, October 07, 2014 10:42 AM<br>
<b>To:</b> Paul Miller<br>
<b>Cc:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] Belkin [<a href="http://heartbeat.belkin.com" target="_blank">heartbeat.belkin.com</a>]<u></u><u></u></span></p><div><div class="h5">
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<p class="MsoNormal">Just because you can ping it does not mean it will work. I've confirmed with other users this is the case. I believe there is some sort of HTTP request that confirms the connection is working (like Windows, Android, etc).<u></u><u></u></p>
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<p class="MsoNormal">Another resolution is to just loopback 67.20.176.130 (seems to be this IP for everyone so far).<u></u><u></u></p>
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Josh Luthman<br>
Office: <a href="tel:937-552-2340" value="+19375522340" target="_blank">937-552-2340</a><br>
Direct: <a href="tel:937-552-2343" value="+19375522343" target="_blank">937-552-2343</a><br>
1100 Wayne St<br>
Suite 1337<br>
Troy, OH 45373<u></u><u></u></p>
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<p class="MsoNormal">On Tue, Oct 7, 2014 at 11:17 AM, Paul Miller via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">On one of my netblocks my subscribers can nolonger ping Belkin. I can ping<br>
<a href="http://heartbeat.belkin.com" target="_blank">heartbeat.belkin.com</a> from my webservers and from subscriber units on a<br>
different netblock.<br>
<br>
Apparently Belkin routers ping the home base every couple seconds to determine<br>
the correct color of the Internet light on the router (orange or blue *sigh*).<br>
Worse, when it can't ping the Belkin site the router seems to pack up and<br>
redirect my subscribers to their router configuration page.<br>
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I found this pretty easy to work around. I simply DNATed the pings intended<br>
for <a href="http://heartbeat.belkin.com" target="_blank">heartbeat.belkin.com</a> to one of my local nameservers and that seems to get<br>
them back online. It's a silly workaround, but if anyone else is seeing all<br>
the Belkin routers on their network pack up, this could be why.<br>
<br>
-Paul<br>
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