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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I just pored through our own email logs – the issue first cropped up at 4:17 pm Central and the last failure I see is 5:01 pm, Central. But looking at delivery, the last delivery was at 4:22 pm and the first delivery was at 4:58 pm. So different domains may have started resolving at different times.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Frank Bulk via Outages<br><b>Sent:</b> Tuesday, October 21, 2014 6:26 PM<br><b>To:</b> 'Josh Luthman'<br><b>Cc:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] Email to Microsoft Office 365 users<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I received two confirmations off list of the issue – thanks. The one observed it from 4:27 pm and 5:11 pm, Central.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Josh, you were checking just the MX records, but before any email server can actually connect to the email server it has to resolve staples-com.mail.protection.outlook.com, which was not working at the time of my original post.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Josh Luthman [<a href="mailto:josh@imaginenetworksllc.com">mailto:josh@imaginenetworksllc.com</a>] <br><b>Sent:</b> Tuesday, October 21, 2014 5:20 PM<br><b>To:</b> Frank Bulk<br><b>Cc:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> Re: [outages] Email to Microsoft Office 365 users<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>I'm not seeing it on my servers or a couple others...<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal>C:\Users\jluthman>dig MX <a href="http://staples.com">staples.com</a> +short<o:p></o:p></p></div><div><p class=MsoNormal>10 <a href="http://staples-com.mail.protection.outlook.com">staples-com.mail.protection.outlook.com</a>.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>C:\Users\jluthman>dig MX <a href="http://staples.com">staples.com</a> +short @<a href="http://4.2.2.2">4.2.2.2</a><o:p></o:p></p></div><div><p class=MsoNormal>10 <a href="http://staples-com.mail.protection.outlook.com">staples-com.mail.protection.outlook.com</a>.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>C:\Users\jluthman>dig MX <a href="http://staples.com">staples.com</a> +short @<a href="http://208.67.222.222">208.67.222.222</a><o:p></o:p></p></div><div><p class=MsoNormal>10 <a href="http://staples-com.mail.protection.outlook.com">staples-com.mail.protection.outlook.com</a>.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>C:\Users\jluthman>dig MX <a href="http://staples.com">staples.com</a> +short @<a href="http://pdns131.ultradns.com">pdns131.ultradns.com</a><o:p></o:p></p></div><div><p class=MsoNormal>10 <a href="http://staples-com.mail.protection.outlook.com">staples-com.mail.protection.outlook.com</a>.<o:p></o:p></p></div></div></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>Josh Luthman<br>Office: 937-552-2340<br>Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Oct 21, 2014 at 6:01 PM, Frank Bulk via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><p class=MsoNormal>Our last queue check reported DNS failures looking up <domain<br>name>.<a href="http://mail.protection.outlook.com" target="_blank">mail.protection.outlook.com</a> for 11 such domains.<br><br>Just picking one, <a href="http://staples.com" target="_blank">staples.com</a>:<br><br>root@nagios:/tmp# dig MX <a href="http://staples.com" target="_blank">staples.com</a> +short<br>10 <a href="http://staples-com.mail.protection.outlook.com" target="_blank">staples-com.mail.protection.outlook.com</a>.<br>root@nagios:/tmp# dig <a href="http://staples-com.mail.protection.outlook.com" target="_blank">staples-com.mail.protection.outlook.com</a><br><br>; <<>> DiG 9.7.3 <<>> <a href="http://staples-com.mail.protection.outlook.com" target="_blank">staples-com.mail.protection.outlook.com</a><br>;; global options: +cmd<br>;; connection timed out; no servers could be reached<br>root@nagios:/tmp#<br>root@nagios:/tmp# host MX <a href="http://staples.com" target="_blank">staples.com</a><br>;; connection timed out; no servers could be reached<br>root@nagios:/tmp#<br><br><br>Anyone else seeing this? A colleague says that O365 is having issues and<br>will be forwarding me some details.<br><br>Regards,<br><br>Frank Bulk<br><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>