<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div>This appears to be impacting business lines delivered via a DOCIS MTA. It appears as if many (most?) MTAs were, at times, unable to register with the call managers.</div><div><br></div><div>SIP trunks and PRI services (delivered via SIP) seem to be unaffected. </div><div><br></div><div><span style="background-color: rgba(255, 255, 255, 0);">Any contradictions, </span>reports of trouble with residential service, or IP service (for customers without the modem, router, MTA thing)?</div><div><br></div><div> - - Mitchell<div><br><blockquote type="cite"><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);"><b>From:</b> Paul Counsell via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Date:</b> January 30, 2015 at 18:23:28 EST<br><b>To:</b> Robert Glover <<a href="mailto:robertg@garlic.com">robertg@garlic.com</a>><br><b>Cc:</b> "<a href="mailto:outages@outages.org">outages@outages.org</a>" <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Subject:</b> <b>Re: [outages] Charter Voice outage</b><br><b>Reply-To:</b> Paul Counsell <<a href="mailto:counsell@yellowfog.org">counsell@yellowfog.org</a>><br><br></span></font></blockquote><blockquote type="cite"><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);">One place I work with has been down since noon. This is in Madison WI. <br><br>Paul</span></font></blockquote></div><div><blockquote type="cite"><br></blockquote></div><blockquote type="cite"><div></div></blockquote><blockquote type="cite"><div></div></blockquote><blockquote type="cite"><blockquote type="cite"><div><b>From:</b> Mitchell Kuch via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Date:</b> January 30, 2015 at 18:10:03 EST<br><b>To:</b> "<a href="mailto:outages@outages.org">outages@outages.org</a>" <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Subject:</b> <b>Re: [outages] Charter Voice outage</b><br><b>Reply-To:</b> <a href="mailto:Mitch@basejp.com">Mitch@basejp.com</a><br><br></div></blockquote><blockquote type="cite"><div><span>I am not seeing any issues with Charter SIP trunks or DOCIS MTA</span><br><span>circuits in Michigan.</span><br><span></span><br><span> - - Mitchell</span></div></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);"></span></font></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><div></div></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);"><b>From:</b> Robert Glover via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Date:</b> January 30, 2015 at 17:58:34 EST<br><b>To:</b> "<a href="mailto:outages@outages.org">outages@outages.org</a>" <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Subject:</b> <b>[outages] Charter Voice outage</b><br><b>Reply-To:</b> Robert Glover <<a href="mailto:robertg@garlic.com">robertg@garlic.com</a>></span></font></blockquote><blockquote type="cite"><blockquote type="cite"><div><blockquote type="cite"></blockquote></div></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><div><blockquote type="cite"></blockquote></div></blockquote></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><div><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>Just got told by a charter rep that there is an issue affecting Charter Voice in multiple US states.</span><br></blockquote></div></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><div><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>We are hearing from multiple Charter cable customers in California that their Charter Voice service is not working at all. A sub-set of those customers also report no internet as well.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>Anyone have any more information?</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>-Robert</span></blockquote></div></blockquote></blockquote></div></div></div></body></html>