<div dir="ltr">What is everyone's network path to Softlayer? We just had an issue where traffic in one direction, from one network would fail. The really interesting bit is that our SIP traffic was failing but ICMP worked fine.<div><br></div><div>We noticed that our transit of choice flipped last night, so we manually flipped it back and the issue resolved.</div><div><br></div><div>2828 3356 36351 - no SIP in one direction<br></div><div><div>174 1299 36351 - Works fine</div></div><div><br></div><div>We've fired tickets off to everyone involved hoping someone finds something.</div><div><br></div><div class="gmail_extra"><div><div class="gmail_signature"><div dir="ltr"><p dir="ltr" style="line-height:1;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:#999999;background-color:#ffffff;font-weight:bold;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">James Milko</span><span style="font-size:13px;font-family:Arial;color:#999999;background-color:#ffffff;font-weight:normal;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline"></span></p><p dir="ltr" style="line-height:1;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:#999999;background-color:#ffffff;font-weight:normal;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline">Architect, Network Engineering<br></span></p><p dir="ltr" style="line-height:1;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:#888888;background-color:#ffffff;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">900 Main Campus Drive</span></p><p dir="ltr" style="line-height:1;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:#888888;background-color:#ffffff;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">Raleigh, NC 27606</span><span style="font-size:13px;font-family:Arial;color:#999999;background-color:#ffffff;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"></span></p><p dir="ltr" style="line-height:1;margin-top:0pt;margin-bottom:0pt"><span style="text-decoration:underline;font-size:13px;font-family:Arial;color:rgb(25,98,207);font-weight:normal;font-style:normal;font-variant:normal;vertical-align:baseline;background-color:rgb(255,255,255)"><a href="http://www.bandwidth.com/business/" style="text-decoration:none" target="_blank">Bandwidth</a></span></p><span style="font-size:13px;font-family:Arial;color:#1962cf;background-color:#ffffff;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline"></span></div></div></div>
<br><div class="gmail_quote">On Wed, Aug 5, 2015 at 10:37 AM, Justin Head via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
I've got a VM with Linode in Dallas (SoftLayer) running a monitoring
system and it's seeing connectivity issues over SNMP (UDP) to
basically all locations. This has been on and off all morning since
at least 5am CDT.<br>
<pre cols="72">--
Justin Head
Owner / Chief Operating Officer
CubedHost, LLC
<a href="https://cubedhost.com" target="_blank">https://cubedhost.com</a></pre><div><div class="h5">
<div>On 8/5/15 9:23 AM, Charles Sprickman
via Outages wrote:<br>
</div>
<blockquote type="cite">
<div>
<div>
<div>I haven’t had time to look at this and I’m going
out the door right now, but I’ve had some odd alerts on a
softlayer-hosted box. It has multiple IPs and from <a href="http://nac.net" target="_blank">nac.net</a>
in NJ, I am unable to ping some IPs but not others.</div>
<div><br>
</div>
<div>I won’t have time to poke at it more until this
afternoon (eastern) though.</div>
<div><br>
</div>
<div>Charles</div>
<div><br>
</div>
<div>Izzy Goldstein - TeleGo via Outages <<a href="mailto:outages@outages.org" target="_blank"></a><a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:</div>
</div>
<div><br>
</div>
<blockquote type="cite">
<div>
<div dir="ltr">
<div style="font-family:monospace,monospace">seems like monitis is having some issues?</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace">cant load web page <a href="http://www.monitis.com/" target="_blank"></a><a href="http://www.monitis.com" target="_blank">www.monitis.com</a></div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace">here is a traceroute output</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div>
<div style="font-family:monospace,monospace">[root@pbx81 ~]# traceroute <a href="http://monitis.com/" target="_blank">monitis.com</a></div>
<div style="font-family:monospace,monospace">traceroute to <a href="http://monitis.com/" target="_blank">monitis.com</a> (208.76.244.202), 30 hops
max, 60 byte packets</div>
<div style="font-family:monospace,monospace"> 1 209.200.42.35
(209.200.42.35) 0.516 ms 0.568 ms 0.549 ms</div>
<div style="font-family:monospace,monospace"> 2 <a href="http://csc180.gsc.webair.net/" target="_blank">csc180.gsc.webair.net</a>
(173.239.28.37) 0.678 ms 0.812 ms 0.795 ms</div>
<div style="font-family:monospace,monospace"> 3 <a href="http://es0.nyc4.webair.net/" target="_blank">es0.nyc4.webair.net</a>
(173.239.0.25) 1.211 ms 1.335 ms 1.317 ms</div>
<div style="font-family:monospace,monospace"> 4 208.178.245.149
(208.178.245.149) 0.896 ms 1.031 ms 1.009 ms</div>
<div style="font-family:monospace,monospace"> 5 * * *</div>
<div style="font-family:monospace,monospace"> 6 * * *</div>
<div style="font-family:monospace,monospace"> 7 <a href="http://colo4-dalla.ear1.dallas1.level3.net/" target="_blank">COLO4-DALLA.ear1.Dallas1.Level3.net</a>
(8.9.232.74) 35.522 ms 35.481 ms 35.475 ms</div>
<div style="font-family:monospace,monospace"> 8 * * *</div>
<div style="font-family:monospace,monospace"> 9 72.249.131.13
(72.249.131.13) 38.657 ms 38.888 ms 39.113 ms</div>
<div style="font-family:monospace,monospace">10 <a href="http://67.208.119.94-static.reverse.crucialx.net/" target="_blank">67.208.119.94-static.reverse.crucialx.net</a>
(67.208.119.94) 35.806 ms 36.365 ms 36.474 ms</div>
<div style="font-family:monospace,monospace">11 <a href="http://monitis.com/" target="_blank">monitis.com</a>
(208.76.244.202) 35.439 ms 35.247 ms 35.596 ms</div>
<div style="font-family:monospace,monospace">[root@pbx81 ~]#</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div>
<div><font face="monospace, monospace"><br>
</font></div>
<div><font face="monospace, monospace">Tracing route to <a href="http://monitis.com/" target="_blank">monitis.com</a>
[208.76.244.202]</font></div>
<div><font face="monospace, monospace">over a maximum of 30
hops:</font></div>
<div><font face="monospace, monospace"><br>
</font></div>
<div><font face="monospace, monospace"> 1 <1 ms
<1 ms <1 ms
Wireless_Broadband_Router.home [192.168.1.1]</font></div>
<div><font face="monospace, monospace"> 2 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 3 10 ms 8 ms
9 ms <a href="http://451be041.cst.lightpath.net/" target="_blank">451be041.cst.lightpath.net</a>
[65.19.98.65]</font></div>
<div><font face="monospace, monospace"> 4 11 ms 9 ms
11 ms <a href="http://ool-4353dda4.dyn.optonline.net/" target="_blank">ool-4353dda4.dyn.optonline.net</a>
[67.83.221.164]</font></div>
<div><font face="monospace, monospace"> 5 9 ms 11 ms
10 ms <a href="http://451be075.cst.lightpath.net/" target="_blank">451be075.cst.lightpath.net</a>
[65.19.99.117]</font></div>
<div><font face="monospace, monospace"> 6 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 7 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 8 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 9 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 10 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 11 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 12 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 13 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 14 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 15 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 16 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 17 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 18 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 19 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 20 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 21 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 22 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 23 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 24 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 25 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 26 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 27 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 28 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 29 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"> 30 * *
* Request timed out.</font></div>
<div><font face="monospace, monospace"><br>
</font></div>
<div><font face="monospace, monospace">Trace complete.</font></div>
</div>
</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div style="font-family:monospace,monospace"><br>
</div>
<div><br>
</div>
-- <br>
<div>
<div dir="ltr">
<div>
<div dir="ltr">
<div>
<div dir="ltr">
<div dir="ltr">
<div dir="ltr" style="font-size:small">
<div style="font-family:monospace,monospace"></div>
<br>
</div>
<div dir="ltr" style="font-size:small">
<div style="font-size:12.8000001907349px"><br>
</div>
<div>
<div style="font-size:12.8000001907349px"><font color="#444444">Izzy Goldstein</font></div>
<div style="font-size:12.8000001907349px"><font color="#444444"><br>
</font></div>
<div style="font-size:12.8000001907349px"><font color="#444444">Main: (212)
477.1000<br>
Fax: <a href="tel:%28212%29%20477.8900" value="+12124778900" target="_blank">(212) 477.8900</a></font></div>
<div style="font-size:12.8000001907349px"><font color="#444444"><br>
</font></div>
<div style="font-size:12.8000001907349px"><font color="#444444"><a href="mailto:igoldstein@telego.com" style="color:rgb(17,85,204)" target="_blank"></a><a href="mailto:igoldstein@telego.com" target="_blank">igoldstein@telego.com</a></font></div>
<div style="font-size:12.8000001907349px"><font color="#444444"><br>
</font></div>
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