<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">ICMP blazes through at times, but TCP completely falls apart.<div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Aug 27, 2015, at 3:13 PM, Ryan Gelobter via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><pre style="padding:8.5px;font-family:Arial;font-size:12px;color:rgb(51,51,51);border-radius:4px;display:block;margin:0px 0px 9px;line-height:18px;border:0px none;white-space:pre-wrap;word-wrap:break-word;max-width:800px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;background-color:rgb(243,243,243)" class=""><strong style="font-weight:bold;color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class="">08/27/2015 8:05 PM GMT<br class=""></strong><span style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline!important;float:none;background-color:rgb(243,243,243)" class=""></span>Level 3 Tier III and Operations Engineering teams have identified Internet Protocols dropping, affecting customer services. Restoration efforts are in progress, but an estimated time of restoral is not available at this time.</pre></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Thu, Aug 27, 2015 at 3:06 PM, Ryan Gelobter <span dir="ltr" class=""><<a href="mailto:ryan.g@atwgpc.net" target="_blank" class="">ryan.g@atwgpc.net</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr" class="">If you have access to the Level3 portal you should see ticket #9639047 under Network Events now.<br class=""><br class=""><div style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class=""><br class=""><b style="font-weight:bold" class=""><b style="font-weight:bold;color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class="">Event Summary</b><br style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class=""><span style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;display:inline!important;float:none;background-color:rgb(243,243,243)" class="">IP Network Event ~ Multiple Markets</span><br class=""><br class="">08/27/2015 6:36 PM GMT</b><span class=""><pre style="padding:8.5px;font-family:Arial;font-size:12px;color:rgb(51,51,51);border-radius:4px;display:block;margin:0px 0px 9px;line-height:18px;border:0px none;white-space:pre-wrap;word-wrap:break-word;max-width:800px;background-color:transparent" class="">IP and Transport Tier III, Operations Engineering and Field Services continue collaboratively working the issue.</pre><br class=""></span></div><div style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class=""><b style="font-weight:bold" class="">08/27/2015 4:59 PM GMT</b><span class=""><pre style="padding:8.5px;font-family:Arial;font-size:12px;color:rgb(51,51,51);border-radius:4px;display:block;margin:0px 0px 9px;line-height:18px;border:0px none;white-space:pre-wrap;word-wrap:break-word;max-width:800px;background-color:transparent" class="">Operations Engineering is engaged and Field Services is on site in Chicago, IL investigating the issue.</pre><br class=""></span></div><div style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class=""><b style="font-weight:bold" class="">08/27/2015 4:38 PM GMT</b><pre style="padding:8.5px;font-family:Arial;font-size:12px;color:rgb(51,51,51);border-radius:4px;display:block;margin:0px 0px 9px;line-height:18px;border:0px none;white-space:pre-wrap;word-wrap:break-word;max-width:800px;background-color:transparent" class="">The engineers are currently migrating traffic in efforts of restoring services while troubleshooting continues. Field Services is being dispatched to a Chicago, IL site to assist.</pre><br class=""></div><div style="color:rgb(51,51,51);font-family:Arial;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:15px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(243,243,243)" class=""><b style="font-weight:bold" class="">08/27/2015 4:21 PM GMT</b><pre style="padding:8.5px;font-family:Arial;font-size:12px;color:rgb(51,51,51);border-radius:4px;display:block;margin:0px 0px 9px;line-height:18px;border:0px none;white-space:pre-wrap;word-wrap:break-word;max-width:800px;background-color:transparent" class="">IP services are affected across multiple markets and the root cause is currently under investigation. The IP NOC and IP and Transport Tier III are actively troubleshooting and working to isolate the cause. The engineers have detected peering issues which are resulting in packet loss for customers. Please be advised that updates will be provided at minimum of hourly unless otherwise noted.</pre></div><div class=""><div class="h5"><br class=""><div class="gmail_extra"><br class=""><div class="gmail_quote">On Thu, Aug 27, 2015 at 2:59 PM, Eric Henson via Outages <span dir="ltr" class=""><<a href="mailto:outages@outages.org" target="_blank" class="">outages@outages.org</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">We had to shut down our Level3 circuit in the DFW area, had issues from 1406CST until we shut down our circuit.<br class="">
<span class=""><br class="">
<br class="">
-----Original Message-----<br class="">
From: Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank" class="">outages-bounces@outages.org</a>] On Behalf Of jungle Boogie via Outages<br class="">
Sent: Thursday, August 27, 2015 2:56 PM<br class="">
To: Bobin Joseph<br class="">
Cc: <a href="mailto:outages@outages.org" target="_blank" class="">outages@outages.org</a><br class="">
Subject: Re: [outages] Level3/TW Telecom issues?<br class="">
<br class="">
</span><div class=""><div class="">On 27 August 2015 at 12:48, Bobin Joseph via Outages <<a href="mailto:outages@outages.org" target="_blank" class="">outages@outages.org</a>> wrote:<br class="">
> Anybody else having complete outage on Level3? We lost complete<br class="">
> internet in DFW and SAN<br class="">
><br class="">
<br class="">
We were not down but significant routing issues in Las Vegas.<br class="">
<br class="">
> Thanks,<br class="">
> Bobin<br class="">
><br class="">
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