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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">We got this from Level3<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Hello,
<br>
<br>
The network outage has been resolved. <br>
<br>
*Event Conclusion Summary* <br>
<br>
Start: August 26, 2015 19:15 GMT <br>
Stop: August 27, 2015 00:14 GMT <br>
<br>
Root Cause: An unknown issue in Chicago, IL was impacting IP services.<br>
Fix Action: Adjustments were made to resolve the issue and restore services. <br>
<br>
Summary:<br>
The IP NOC responded to an unknown issue in Chicago, IL that was impacting IP services. Tier III Technical Support were engaged to assist with investigations, and adjustments were made to resolve the issue and stabilize traffic. Monitoring continues to ensure
stability. Should further issues be experienced, please contact the Level 3 Technical Service Center.
<br>
<br>
<br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Bobin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Outages [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Ryan Gelobter via Outages<br>
<b>Sent:</b> Thursday, August 27, 2015 9:44 AM<br>
<b>To:</b> Rafael Possamai<br>
<b>Cc:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] Level3/TW Telecom issues?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>Was anyone able to get some useful information out of Level3 regarding this yesterday? Also is anyone else seeing similar issues?<o:p></o:p></p>
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<p class="MsoNormal">On Aug 26, 2015 2:40 PM, "Rafael Possamai via Outages" <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Here's a graph showing some packet loss: <a href="http://imgur.com/KVAzetA" target="_blank">http://imgur.com/KVAzetA</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Aug 26, 2015 at 3:16 PM, Matt Elliott via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Anyone else having issues on Level3? We’re seeing packet loss with anything that traverses Chicago.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Thanks,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Matt<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">This message and attachment(s), if any, is intended for the sole use of the individual and/or entity for which it is addressed, and may contain information that
is privileged, confidential and prohibited from disclosure under applicable law. If you are not the addressee, or authorized to receive this on behalf of the addressee, you are hereby notified that you may not use, copy, disclose or distribute to anyone this
message or any part thereof. If you have received this in error, please immediately advise the sender by e-mail and delete this information and all attachments from your computer and network. Thank you.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
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<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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_______________________________________________<br>
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