<table cellspacing="0" cellpadding="0" border="0"><tr><td valign="top">From our account team shortly ago. The fix is probably more reliable than the timing. Test call I did just now still failed:<div id="yMail_cursorElementTracker_0.514210240682587"><br></div><div id="yMail_cursorElementTracker_0.514210240682587">"Operations has identified the issue and working to repair now. More to follow but I'm hearing this could be resolved in as little as 20 minutes as long as no other issues are encountered while the fix is implemented. "<br></div><div id="yMail_cursorElementTracker_0.514210240682587"><p><a href="https://overview.mail.yahoo.com/mobile/?.src=Android">Sent from Yahoo Mail on Android</a></p> <hr><table cellspacing="0" cellpadding="0" border="0"> <tbody> <tr> <td valign="top"> <div style="font-family:Roboto, sans-serif;color:#7e7d80;"><b>From</b>:"Jim Witherell via Outages" <outages@outages.org><br><b>Date</b>:Thu, Sep 3, 2015 at 7:18
PM<br><b>Subject</b>:Re: [outages] Outages Digest, Vol 88, Issue 7<br><br></div> <table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td colspan="1" rowspan="1" valign="top">Shameless or not, it's on my mind. Some follow ups (which may be interesting to others, which is why I'm not PMing you... <div id="yMail_cursorElementTracker_0.66569260857068">-how do you not become a single point of failure yourself? (I assume your just updating the resporg database) </div><div id="yMail_cursorElementTracker_0.66569260857068">-who would I pay my long distance usage charges to? (I assume whatever carrier I'm pointing to) <br clear="none">-any obvious pros and cons? </div><div id="yMail_cursorElementTracker_0.66569260857068">-can I as a manufacturing company with, let's say, 200 or so toll free numbersnumbers be resporg? (I assume economics are relevant here) </div><div id="yMail_cursorElementTracker_0.66569260857068">-if you list 4
of your competitors to show you're a community minded guy, I'll PM you and ask for your sales rep to give me a
pitch. </div><div id="yMail_cursorElementTracker_0.66569260857068"><br clear="none"></div><div id="yMail_cursorElementTracker_0.66569260857068">This is interesting, and for the others I promise not to drag this out on the group. <br clear="none"><p><a rel="nofollow" shape="rect" id="yMail_cursorElementTracker_0.4126398582011461" target="_blank" href="https://overview.mail.yahoo.com/mobile/?.src=Android">Sent from Yahoo Mail on Android</a></p> <hr><table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td colspan="1" rowspan="1" valign="top"> <div style="font-family:Roboto, sans-serif;color:#7e7d80;"><b>From</b>:"Chris Lowe via Outages" <outages@outages.org><br clear="none"><b>Date</b>:Thu, Sep 3, 2015 at 6:27 PM<br clear="none"><b>Subject</b>:Re: [outages] Outages Digest, Vol 88, Issue 7<br clear="none"><br clear="none"></div> <div class="yQTDBase yqt8069864029" id="yqt12518"><div class="msgSandbox"
id="msgSandbox_AG92w0MAABYKVejJSAz4UFDhS5k_TEXT" style="padding:1.5em 0.5em 0.5em 1.2em;word-wrap:break-word;">The only true way to mitigate is to have the ability to switch the traffic<br clear="none">to an alternate carrier using the
toll-free mgmt system (sms800). Youčd<br clear="none">also have to keep your routing up to date on both carriers (which is<br clear="none">usually a PIA) unless you are using the carrier as simple transport, and<br clear="none">your company is doing all the routing/heavy lifting. If youčre not<br clear="none">already a RespOrg, switching the carrier on your number(s) is not an<br clear="none">option for you. There are companies that offer this service (managing<br clear="none">toll-free numbers independently), Custom Toll-Free (shameless promotion as<br clear="none">they are a subsidiary of my company), and ATL Communications are two such<br clear="none">companies.<br clear="none"><br clear="none"><br clear="none">-Chris<br clear="none"><br clear="none"><br clear="none"><br clear="none"><br clear="none">Message: 1<br clear="none">Date: Thu, 3 Sep 2015 15:14:06 -0700<br clear="none">From: Jim Witherell <<a rel="nofollow"
shape="rect">jawitherell@yahoo.com</a>><br clear="none">To: "<a rel="nofollow" shape="rect">Outages@outages.org</a>" <<a rel="nofollow" shape="rect">Outages@outages.org</a>><br clear="none">Cc: outages <<a rel="nofollow" shape="rect">outages@outages.org</a>><br clear="none">Subject: Re: [outages] Anybody else having trouble with Centurylink<br clear="none"> toll-free #s?<br clear="none">Message-ID:<br clear="none"> <<a rel="nofollow" shape="rect">1441318446.40296.YahooMailAndroidMobile@web163405.mail.gq1.yahoo.com</a>><br clear="none">Content-Type: text/plain; charset="utf-8"<br clear="none"><br clear="none">Sooooo... While we're all waiting.. Anyone have some research references<br clear="none">on toll free outage mitigation or 'carrier redundancy"?<br clear="none"><br clear="none"><br clear="none">My experience is the carrier is the single point of failure and you are<br
clear="none">absolutely 100% reliant on them. Ways to mitigate that?<br clear="none"><br clear="none"><br clear="none">Whenever asked (and I just was), I say out hands are tied. I think that's<br clear="none">true. Agree??<br clear="none"><br clear="none"><br clear="none">Sent
from Yahoo Mail on Android<br clear="none"><br clear="none"><br clear="none">_______________________________________________<br clear="none">Outages mailing list<br clear="none"><a rel="nofollow" shape="rect">Outages@outages.org</a><br clear="none"><a rel="nofollow" shape="rect" target="_blank" href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></div></div></td></tr></tbody></table></div></td></tr></tbody></table><div id="msgSandbox_AO12w0MAABMQVejVXgwVwMqvz80_2" class="msgSandbox" style="padding: 1.5em 0.5em 0.5em 1.2em; word-wrap: break-word;"><div class="yQTDBase yqt8069864029" id="yqt40886">_______________________________________________<br clear="none">Outages mailing list<br clear="none"><a shape="rect" ymailto="mailto:Outages@outages.org" href="javascript:return">Outages@outages.org</a><br clear="none"><a shape="rect" href="https://puck.nether.net/mailman/listinfo/outages"
target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br clear="none"></div></div></td> </tr> </tbody> </table></div></td></tr></table>