<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Issue has been resolved.</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">Notes from level3:</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature"><blockquote type="cite"><font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);">Outage Start: December 28, 2015 16:49 GMT<br>Outage Stop: December 29, 2015 9:12 GMT<br>Root Cause: A fiber cut impacted unprotected transport services in Atlanta, GA.<br>Fix Action: The damaged fiber was repaired, thus restoring service to a stable state. <br>Summary: The Transport NOC reported a suspected fiber cut in Atlanta, GA that was impacting unprotected services. Field Services were engaged to investigate further, and upon arrival at the site, began shooting the fiber to isolate the location of the suspected fiber cut. Field services isolated the location of the point of failure to 10 miles from the testing site. The Outside Plant team was dispatched, and it was confirmed that a fiber cut between Atlanta, GA and Waco, GA was the source of the outage. Splice Crews arrived at the site and began excavation activities to further isolate the damaged fiber. Spare fiber was dispatched to the site, and the Splice Crew began pulling the fiber through the duct to bypass the damaged portion of the fiber. Field Services confirmed that there were three damaged cables, including a 120 count, 96 count and 24 count cable, efforts to pull the fiber through the duct to bypass the damaged portion of the fiber continued. Splicing on the 120 count and 96 count cable was completed, and Field Services experienced issues when trying to pull the third cable through the duct. The duct was altered in order to pull the third cable, after which splicing on the third cable was completed. Services are confirmed to be up and stable at this time. If additional issues are experienced, please contact the Level 3 Technical Service Center at 1-877-4LEVEL3.</span></font></blockquote><br></div><div id="AppleMailSignature">Regards,</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">Wayne Howard</div><div id="AppleMailSignature">Lead Network Engineer </div><div id="AppleMailSignature"><br>Sent from my iPhone</div><div><br>On Dec 29, 2015, at 8:57 AM, Anthony Cosgrove via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br><br></div><blockquote type="cite"><div><span>Has there been any additional word on this cut report?</span><br><span></span><br><span>Thanks,</span><br><span></span><br><span>Anthony</span><br><span></span><br><span>-----Original Message-----</span><br><span>From: Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>] On Behalf Of Peter</span><br><span>Beckman via Outages</span><br><span>Sent: Monday, December 28, 2015 1:57 PM</span><br><span>To: Erik Sundberg via Outages</span><br><span>Subject: Re: [outages] Atlanta Area Fiber Cut</span><br><span></span><br><span>Thanks for posting Erik!</span><br><span></span><br><span>On Mon, 28 Dec 2015, Erik Sundberg via Outages wrote:</span><br><span></span><br><blockquote type="cite"><span>Hey there is an Fiber cut in the Atlanta Area.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>Between 4000 Highlands Pkwy SE, Smyrna, GA 30082 and 56 Marietta NW,</span><br></blockquote><span>Atlanta, GA</span><br><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>It's 3000 feet towards Atlanta from Smyrna, GA towards downtown.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>I know XO if effect by this cut, no sure who owns the fiber.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>Went down today around 11:45AM EST.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>No ETA\ETR that I know of.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>________________________________</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files</span><br></blockquote><span>or previous e-mail messages attached to it may contain confidential</span><br><span>information that is legally privileged. If you are not the intended</span><br><span>recipient, or a person responsible for delivering it to the intended</span><br><span>recipient, you are hereby notified that any disclosure, copying,</span><br><span>distribution or use of any of the information contained in or attached to</span><br><span>this transmission is STRICTLY PROHIBITED. If you have received this</span><br><span>transmission in error please notify the sender immediately by replying to</span><br><span>this e-mail. You must destroy the original transmission and its attachments</span><br><span>without reading or saving in any manner. Thank you.</span><br><blockquote type="cite"><span></span><br></blockquote><span></span><br><span>---------------------------------------------------------------------------</span><br><span>Peter Beckman Internet Guy</span><br><span><a href="mailto:beckman@angryox.com">beckman@angryox.com</a> <a href="http://www.angryox.com/">http://www.angryox.com/</a></span><br><span>---------------------------------------------------------------------------</span><br><span></span><br><span>_______________________________________________</span><br><span>Outages mailing list</span><br><span><a href="mailto:Outages@outages.org">Outages@outages.org</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></span><br></div></blockquote></body></html>