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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>More here:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="https://trust.salesforce.com/trust/instances">https://trust.salesforce.com/trust/instances</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Jason Robinson via Outages<br><b>Sent:</b> Wednesday, January 13, 2016 2:18 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> [outages] SalesForce Outage<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>SalesForce appears to be suffering major degradation of their NA instances. According to them there is a major backbone issue.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Anyone have any more information?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>~Jason<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Salesforce latest update:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal style='line-height:12.0pt;background:#FFDD55'><i><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#666666'>Wednesday January 13, 2016 19:47 UTC<o:p></o:p></span></i></p></div><div><p class=MsoNormal style='line-height:12.0pt;background:#EEEEDD'><span style='font-family:"Arial",sans-serif;color:#333333'>The Salesforce Technology Team is aware of an external backbone routing issue impacting communication to North American instances. At this time, customers may experience intermittent errors, slow performance, or an inability to log into the Salesforce service. We are monitoring the situation closely, and will provide updates as they become available.<o:p></o:p></span></p></div></div></div></div></body></html>