<div dir="ltr">Yep. We're still down here too. Sorry for the lack of updates. Was putting out other fires, but you're the first to respond in relation to this one. Here is the latest as of 1 hour ago and the past couple prior:<div><br></div><div><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 13:25:53 GMT From
CASE: 10329498 - Event Field Services have arrived on site to test the fiber to
assist the local provider with further isolating the issue.</p><p class=""> </p><p class="">02/04/2016 12:28:09 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 12:27:45 GMT From
CASE: 10329498 - Event</p><p class="">Field Services have been engaged to dispatch and test the
fiber to assist the local provider with further isolating the issue. An ETA of 13:30 GMT has been provided for
Field Services to arrive on site</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 11:47:45 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 11:47:21 GMT From
CASE: 10329498 - Event</p><p class="">The Transport NOC has informed that further
investigations have revealed alarms that have not cleared and some customers
remain impacted. The local provider is
being contacted for further investigations.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 11:30:30 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 11:30:04 GMT From
CASE: 10329498 - Event</p><p class="">The Transport NOC has verified that the local provider
has completed splicing and alarms have cleared.
The Technical Service Center has been engaged to verify service
restoral.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 10:52:10 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 10:51:47 GMT From
CASE: 10329498 - Event</p><p class="">The local provider has informed that splicing is taking
longer than expected. Splicing is
anticipated to be complete within the next 20 minutes.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 10:42:25 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 10:42:02 GMT From
CASE: 10329498 - Event</p><p class="">The Transport NOC has informed that a few alarms
remain. The local provider is being
contacted for an update.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 10:20:04 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 10:19:33 GMT From
CASE: 10329498 - Event</p><p class="">Splicing efforts by the local provider continue. An ETTR of 10:30 GMT remains unchanged at
this time.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 08:42:45 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 08:42:25 GMT From
CASE: 10329498 - Event</p><p class="">Splicing efforts continue to restore impacted customers.
An ETTR of 10:30 GMT remains unchanged at this time.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 06:33:29 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 06:33:07 GMT From
CASE: 10329498 - Event</p><p class="">As splicing efforts continue by the local provider, some
alarms are beginning to clear. An
updated ETTR is currently unavailable.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 05:21:57 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 05:21:29 GMT From
CASE: 10329498 - Event</p><p class="">Splicing remains ongoing.
An ETTR of 06:30 GMT remains unchanged at this time.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 04:29:41 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 04:29:11 GMT From
CASE: 10329498 - Event</p><p class="">Splicing is still ongoing at this time, and alarms are
expected to start clearing at approximately 06:30 GMT.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 02:37:52 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 02:37:27 GMT From
CASE: 10329498 - Event</p><p class="">The local provider advised that splicing is ongoing at
this time, an estimated restoral time has not been provided.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 01:39:34 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 01:39:10 GMT From
CASE: 10329498 - Event</p><p class="">Correction: The local provider advised that boring is
taking longer than expected. In an effort to expedite service restoral Field
Services will splice a temporary cable around the damaged area. Splicing is
expected to commence within the hour.</p><p class=""> </p><p class=""> </p><p class="">02/04/2016 01:02:50 GMT - </p><p class="">*** CASCADED EXTERNAL NOTES 04-Feb-2016 01:02:22 GMT From
CASE: 10329498 - Event</p><p class="">
</p><p class="">Field Services have advised that boring is taking longer
than expected. In an effort to expedite service restoral Field Services will
splice a temporary cable around the damaged area. Splicing is expected to
commence within the hour.</p></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Feb 4, 2016 at 7:47 AM, Jeff McAdams via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Just a quick update on this. We're approaching 24 hours and still some<br>
customers (such as myself) down.<br>
<div><div class="h5"><br>
<br>
<br>
On Wed, February 3, 2016 11:51, Hyoun Kim via Outages wrote:<br>
> Update:<br>
><br>
><br>
> *** CASCADED EXTERNAL NOTES 03-Feb-2016 16:49:03 GMT From CASE: 10329498<br>
> -<br>
> Event The local provider has located a 120 count cable that was damaged by<br>
> a contractor using boring equipment to install a new gas line in the<br>
> area. The local provider has engaged construction and splicing crews to<br>
> assist with the repairs; however no ETA or ETTR is currently available.<br>
><br>
> On Wed, Feb 3, 2016 at 10:03 AM, Hyoun Kim <<a href="mailto:faluzure@gmail.com">faluzure@gmail.com</a>> wrote:<br>
><br>
><br>
>> My circuit from Nashville, TN to Chambersburg, PA went down around 8:40<br>
>> AM<br>
>> CST. When I opened a ticket w/ Level 3, they mentioned there is a major<br>
>> event that occurred exactly at 8:40 AM on their end as well.<br>
>><br>
>> The automated email system reported:<br>
>><br>
>><br>
>> 02/03/2016 15:24:42 GMT - The Transport NOC has reported that suspected<br>
>> fiber cut in Cincinnati, OH is impacting unprotected Transport<br>
>> services. Field Services have been engaged to investigate further.<br>
>> Please be advised<br>
>> that updates for this event will be relayed hourly unless otherwise<br>
>> noted.<br>
>><br>
</div></div>> _______________________________________________<br>
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><br>
<span class="HOEnZb"><font color="#888888"><br>
<br>
--<br>
Jeff<br>
<br>
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