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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks, Nolan.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>ICMP and HTTP are fine, it’s HTTPS that takes ~15 seconds to load. I haven’t yet compared if v4 or v6 are any different. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Nolan Berry [mailto:nolan.berry@RACKSPACE.COM] <br><b>Sent:</b> Friday, February 12, 2016 1:06 PM<br><b>To:</b> Frank Bulk <frnkblk@iname.com>; Keith Stokes <keiths@neilltech.com><br><b>Cc:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] HTTPv6 to rackspace.com<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=divtagdefaultwrapper><p style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>Yeah we are not seeing any issues on this end. I can pop something over to the team that handles that site but since this isn’t really a service disruption they will likely not look at it with great urgency.<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>Nolan Berry<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>Linux Systems Engineering<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>Rackspace DNS Engineering<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-family:"Calibri",sans-serif;color:black'><hr size=2 width="98%" align=center></span></div><div id=divRplyFwdMsg><p class=MsoNormal style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Outages <<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> on behalf of Keith Stokes via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br><b>Sent:</b> Friday, February 12, 2016 1:02 PM<br><b>To:</b> Frank Bulk<br><b>Cc:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> Re: [outages] HTTPv6 to rackspace.com</span><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>I’m not seeing anything wrong with ICMP through Cox: <o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>[keiths@nagios ~]$ ping6 <a href="http://www.rackspace.com">www.rackspace.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>PING <a href="http://www.rackspace.com">www.rackspace.com</a>(2001:4801:1221:101:1c10:0:f5:116) 56 data bytes<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=1 ttl=53 time=42.6 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=2 ttl=53 time=42.1 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=3 ttl=53 time=45.0 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=4 ttl=53 time=50.0 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=5 ttl=53 time=41.1 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=6 ttl=53 time=42.2 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=7 ttl=53 time=41.3 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=8 ttl=53 time=41.4 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=9 ttl=53 time=40.9 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=10 ttl=53 time=41.7 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=11 ttl=53 time=42.3 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=12 ttl=53 time=40.7 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=13 ttl=53 time=42.2 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=14 ttl=53 time=40.9 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=15 ttl=53 time=48.3 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=16 ttl=53 time=43.9 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=17 ttl=53 time=42.6 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=18 ttl=53 time=44.6 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=19 ttl=53 time=56.3 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=20 ttl=53 time=41.8 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=21 ttl=53 time=47.9 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>64 bytes from 2001:4801:1221:101:1c10:0:f5:116: icmp_seq=22 ttl=53 time=40.4 ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>^C<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>--- <a href="http://www.rackspace.com">www.rackspace.com</a> ping statistics ---<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>22 packets transmitted, 22 received, 0% packet loss, time 21665ms<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:8.5pt;font-family:"Menlo",serif;color:black'>rtt min/avg/max/mdev = 40.440/43.708/56.360/3.769 ms<o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>On Feb 12, 2016, at 12:39 PM, Frank Bulk via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></span></p></div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'>Since 12:01 pm (U.S. Central) our monitoring system has seen HTTPv6 timeouts<br>(10 seconds) to <a href="http://www.rackspace.com">http://www.rackspace.com</a>. I see no issues on downdetector,<br>twitter, or <a href="http://status.rackspace.com">status.rackspace.com</a>, but it's what I'm seeing.<br><br>Frank<br><br><br>root@nagios:/tmp# dig AAAA <a href="http://www.rackspace.com">www.rackspace.com</a> +short<br><a href="http://wwwp.wip.rackspace.com">wwwp.wip.rackspace.com</a>.<br>2001:4801:1221:101:1c10:0:f5:116<br>root@nagios:/tmp#<br><br>root@nagios:/tmp# tcptraceroute6 <a href="http://www.rackspace.com">www.rackspace.com</a><br>traceroute to <a href="http://www.rackspace.com">www.rackspace.com</a> (2001:4801:1221:101:1c10:0:f5:116) from<br>2607:fe28:0:1000::5, port 80, from port 46878, 30 hops max, 60 bytes packets<br>1 <a href="http://router-core.mtcnet.net">router-core.mtcnet.net</a> (2607:fe28:0:1000::1) 0.243 ms 0.200 ms 0.215<br>ms<br>2 <a href="http://sxct.spnc.mtcnet.net">sxct.spnc.mtcnet.net</a> (2607:fe28:11:1002::194) 0.265 ms 0.143 ms 0.252<br>ms<br>3 <a href="http://v6-premier.movl-mlx.fbnt.netins.net">v6-premier.movl-mlx.fbnt.netins.net</a> (2001:5f8:7f0a:1::1) 5.026 ms<br>4.951 ms 4.996 ms<br>4 <a href="http://v6-ins-kb1-te-12-2-3031.kmrr.netins.net">v6-ins-kb1-te-12-2-3031.kmrr.netins.net</a> (2001:5f8:2:2::1) 8.742 ms<br>8.502 ms 8.589 ms<br>5 <a href="http://v6-ins-kc1-et-9-3.kmrr.netins.net">v6-ins-kc1-et-9-3.kmrr.netins.net</a> (2001:5f8::28:1) 8.844 ms 9.122 ms<br>8.753 ms<br>6 2001:438:fffe::e99 (2001:438:fffe::e99) 13.985 ms 13.984 ms 13.963 ms<br>7 ae5.cr1.<a href="http://ord2.us.zip.zayo.com">ord2.us.zip.zayo.com</a> (2001:438:ffff::407d:1e59) 22.827 ms<br>22.788 ms 22.808 ms<br>8 ae9.mpr1.<a href="http://ord11.us.zip.zayo.com">ord11.us.zip.zayo.com</a> (2001:438:ffff::407d:186a) 22.414 ms<br>22.419 ms 22.410 ms<br>9 ae4.mpr1.<a href="http://ord5.us.zip.zayo.com">ord5.us.zip.zayo.com</a> (2001:438:ffff::407d:185e) 23.037 ms<br>23.496 ms 22.727 ms<br>10 * * *<br>11 2001:4801:800:dc1:cb:: (2001:4801:800:dc1:cb::) 26.583 ms 26.508 ms<br>26.925 ms<br>12 2001:4801:800:dc1:cb::1 (2001:4801:800:dc1:cb::1) 26.423 ms 26.736 ms<br>26.542 ms<br>13 2001:4801:800:cb:c2::1 (2001:4801:800:cb:c2::1) 24.903 ms 24.096 ms<br>24.082 ms<br>14 2001:4801:800:c2:401a:1:0:1 (2001:4801:800:c2:401a:1:0:1) 26.168 ms<br>26.109 ms 26.127 ms<br>15 2001:4801:1221:101:1c10:0:f5:116 (2001:4801:1221:101:1c10:0:f5:116)<br>26.837 ms [open] 27.032 ms 26.243 ms<br>root@nagios:/tmp#<br><br><br>NAGIOS log:<br>Service Ok[02-12-2016 12:27:41] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;HARD;2;HTTP OK: HTTP/1.1 200 OK - 73966 bytes in<br>0.626 second response time<br>Service Critical[02-12-2016 12:26:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;HARD;2;CRITICAL - Socket timeout after 10<br>seconds<br>Service Critical[02-12-2016 12:25:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:24:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;HARD;2;HTTP OK: HTTP/1.1 200 OK - 73998 bytes in<br>9.183 second response time<br>Service Critical[02-12-2016 12:22:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;HARD;2;CRITICAL - Socket timeout after 10<br>seconds<br>Service Critical[02-12-2016 12:21:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:18:41] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;HARD;2;HTTP OK: HTTP/1.1 200 OK - 73965 bytes in<br>2.579 second response time<br>Service Critical[02-12-2016 12:17:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;HARD;2;CRITICAL - Socket timeout after 10<br>seconds<br>Service Critical[02-12-2016 12:16:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:13:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;SOFT;2;HTTP OK: HTTP/1.1 200 OK - 73965 bytes in<br>9.002 second response time<br>Service Critical[02-12-2016 12:12:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:11:41] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;SOFT;2;HTTP OK: HTTP/1.1 200 OK - 73964 bytes in<br>0.847 second response time<br>Service Critical[02-12-2016 12:10:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:09:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;SOFT;2;HTTP OK: HTTP/1.1 200 OK - 73990 bytes in<br>7.554 second response time<br>Service Critical[02-12-2016 12:08:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:06:41] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;SOFT;2;HTTP OK: HTTP/1.1 200 OK - 73989 bytes in<br>2.260 second response time<br>Service Critical[02-12-2016 12:05:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br>Service Ok[02-12-2016 12:04:41] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;OK;HARD;2;HTTP OK: HTTP/1.1 200 OK - 73989 bytes in<br>1.530 second response time<br>Service Critical[02-12-2016 12:02:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;HARD;2;CRITICAL - Socket timeout after 10<br>seconds<br>Service Critical[02-12-2016 12:01:51] SERVICE ALERT:<br>www_rackspace_com;HTTPv6;CRITICAL;SOFT;1;CRITICAL - Socket timeout after 10<br>seconds<br><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></span></p></div></blockquote></div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div><div><div><div><p class=MsoNormal style='background:white'><span style='font-family:"Helvetica",sans-serif;color:black'><br>---<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Helvetica",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Helvetica",sans-serif;color:black'>Keith Stokes<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Helvetica",sans-serif;color:black'><o:p> </o:p></span></p></div></div></div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><br><br><o:p></o:p></span></p></div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div></div></div></div></div></body></html>