<div dir="ltr">It's working okay for me.<div><br></div><div>Maybe try the new Support Case Manager instead?</div><div><br></div><div><a href="https://mycase.cloudapps.cisco.com/case">https://mycase.cloudapps.cisco.com/case</a><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Mar 25, 2016 at 2:27 PM, Wolf, Geoffrey via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Having trouble accessing <a href="http://tools.cisco.com" target="_blank">tools.cisco.com</a> to open a TAC case. It’s either extremely slow or times out completely.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Times New Roman","serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Anyone else?<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Times New Roman","serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow","sans-serif";color:#0069aa">Geoffrey Wolf<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#a6a6a6">Network Engineer<u></u><u></u></span></p><p class="MsoNormal" style="margin-right:0in;margin-bottom:6.0pt;margin-left:0in"><span style="font-size:16.0pt;font-family:"Arial Narrow","sans-serif";color:#0070c0">intermedix</span><span style="font-size:16.0pt;font-family:"Arial Narrow","sans-serif";color:#0069aa"><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#00b0f0">Office: <b><a href="tel:412.422.3463%C2%A0%20x24050" value="+14124223463" target="_blank">412.422.3463  x24050</a>  </b><u></u><u></u></span></p><p class="MsoNormal"><u><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:blue"><a href="mailto:%0dGeoffrey.Wolf@intermedix.com" target="_blank"><span style="color:blue">Geoffrey.Wolf@intermedix.com</span></a></span></u><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#00b0f0">  |  </span><span style="color:#1f497d"><a href="http://www.intermedix.com/" target="_blank"><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#00b0f0">www.intermedix.com</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#00b0f0"> </span><u><span style="color:blue"><u></u><u></u></span></u></p><p class="MsoNormal"><span style="color:#00b0f0"><u></u> <u></u></span></p><p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#0069aa">Intermedix is now social! </span></i><span style="color:#1f497d"><a href="http://www.twitter.com/imxcorp" target="_blank"><i><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#0070c0">Follow us</span></i></a></span><i><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#0069aa"> on Twitter and </span></i><span style="color:#1f497d"><a href="https://www.facebook.com/imxcorp" target="_blank"><i><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#0070c0">Like us</span></i></a></span><i><span style="font-size:10.0pt;font-family:"Arial Narrow","sans-serif";color:#0069aa"> on Facebook.<u></u><u></u></span></i></p><p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial Narrow","sans-serif";color:#a6a6a6">The information contained in this message is confidential and may be privileged and/or protected under law. If you received this message in error, please notify us immediately by forwarding a copy to </span><span style="color:#1f497d"><a href="mailto:compliance@intermedix.com" target="_blank"><span style="font-size:8.0pt;font-family:"Arial Narrow","sans-serif";color:#a6a6a6">compliance@intermedix.com</span></a></span><span style="font-size:8.0pt;font-family:"Arial Narrow","sans-serif";color:#a6a6a6"> and delete the original message and any attachments. <u></u><u></u></span></p><p class="MsoNormal"><u></u> <u></u></p></div>
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The information contained in this message is confidential and may be privileged and/or protected under law. If you receive this message in error, please notify us immediately by forwarding a copy to <a href="mailto:compliance@intermedix.com" target="_blank">compliance@intermedix.com</a> and delete the original message and any attachments.

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