<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Apr 4, 2016, at 2:14 PM, Adam Greene via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">We’re troubleshooting some customer reports of sluggish Internet performance. Issues do not seem to be originating on our network. Pings to<span class="Apple-converted-space"> </span><a href="http://www.google.com/" style="color: rgb(149, 79, 114); text-decoration: underline;" class="">www.google.com</a><span class="Apple-converted-space"> </span>[216.58.219.228] show 25 – 50% packet loss, via multiple carriers.<span class="Apple-converted-space"> </span><o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Anyone else seeing issues?</div></div></div></blockquote><div><br class=""></div><div>From FIOS in NNJ:</div><div><br class=""></div><div><div>PING 216.58.219.228 (216.58.219.228): 56 data bytes</div><div>64 bytes from 216.58.219.228: icmp_seq=0 ttl=57 time=3.926 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=1 ttl=57 time=3.654 ms</div><div>Request timeout for icmp_seq 2</div><div>Request timeout for icmp_seq 3</div><div>64 bytes from 216.58.219.228: icmp_seq=4 ttl=57 time=3.531 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=5 ttl=57 time=3.696 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=6 ttl=57 time=3.131 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=7 ttl=57 time=3.223 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=8 ttl=57 time=3.304 ms</div><div>Request timeout for icmp_seq 9</div><div>64 bytes from 216.58.219.228: icmp_seq=10 ttl=57 time=3.389 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=11 ttl=57 time=3.481 ms</div><div>^C</div><div>--- 216.58.219.228 ping statistics ---</div><div>12 packets transmitted, 9 packets received, 25.0% packet loss</div><div>round-trip min/avg/max/stddev = 3.131/3.482/3.926/0.237 ms</div><div><br class=""></div><div>Via <a href="http://he.net" class="">HE.net</a> in NYC:</div><div><br class=""></div><div><div>PING 216.58.219.228 (216.58.219.228): 56 data bytes</div><div>64 bytes from 216.58.219.228: icmp_seq=0 ttl=58 time=1.316 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=1 ttl=58 time=1.479 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=3 ttl=58 time=1.120 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=4 ttl=58 time=1.203 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=5 ttl=58 time=1.436 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=7 ttl=58 time=1.191 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=8 ttl=58 time=1.736 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=9 ttl=58 time=3.806 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=11 ttl=58 time=1.583 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=13 ttl=58 time=1.066 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=14 ttl=58 time=3.659 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=15 ttl=58 time=1.215 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=16 ttl=58 time=1.138 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=17 ttl=58 time=1.054 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=18 ttl=58 time=1.235 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=19 ttl=58 time=1.057 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=20 ttl=58 time=2.597 ms</div><div>^C</div><div>--- 216.58.219.228 ping statistics ---</div><div>21 packets transmitted, 17 packets received, 19.0% packet loss</div><div>round-trip min/avg/max/stddev = 1.054/1.641/3.806/0.845 ms</div><div><br class=""></div><div>AWS in VA:</div><div><br class=""></div><div><div>ubuntu@ucontrol:~$ ping 216.58.219.228</div><div>PING 216.58.219.228 (216.58.219.228) 56(84) bytes of data.</div><div>64 bytes from 216.58.219.228: icmp_seq=1 ttl=47 time=8.16 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=2 ttl=47 time=17.7 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=3 ttl=47 time=8.55 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=5 ttl=47 time=8.24 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=6 ttl=47 time=8.26 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=7 ttl=47 time=8.62 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=8 ttl=47 time=8.32 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=9 ttl=47 time=8.26 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=10 ttl=47 time=16.7 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=11 ttl=47 time=8.29 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=12 ttl=47 time=8.14 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=13 ttl=47 time=8.12 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=14 ttl=47 time=8.30 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=16 ttl=47 time=8.16 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=17 ttl=47 time=8.20 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=18 ttl=47 time=8.18 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=19 ttl=47 time=8.15 ms</div><div>64 bytes from 216.58.219.228: icmp_seq=20 ttl=47 time=8.12 ms</div><div>^C</div><div>--- 216.58.219.228 ping statistics ---</div><div>20 packets transmitted, 18 received, 10% packet loss, time 19058ms</div><div>rtt min/avg/max/mdev = 8.124/9.257/17.779/2.835 ms</div><div><br class=""></div><div>As to whether that’s rate limiting of icmp or not, that’s for google to know. :)</div><div><br class=""></div><div>I’m not seeing any issues getting to any google services, but none of them are resolving to that IP (or that IP block) either…</div><div><br class=""></div><div>Charles</div></div></div></div><br class=""><blockquote type="cite" class=""><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 11pt;" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Thanks,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Adam<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><span style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Outages mailing list</span><br style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="mailto:Outages@outages.org" style="color: rgb(149, 79, 114); text-decoration: underline; font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Outages@outages.org</a><br style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="https://puck.nether.net/mailman/listinfo/outages" style="color: rgb(149, 79, 114); text-decoration: underline; font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">https://puck.nether.net/mailman/listinfo/outages</a></div></blockquote></div><br class=""></body></html>