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<li><b>TicketID : </b><i>135554</i></li>
<li><b>Opened : </b><i>5/6/2016 2:38:00 PM</i></li>
<li><b>Created by : </b><i>RandyS</i><br>
<br>
</li>
<li><b>Original Issue : </b>
<ul>
<li>This ticket is to acknowledge a service disruption that
occurred at approximately 1:30 PM on 5/6.Our engineers and
network teams are currently looking into the matter to
determine the cause and restore service as quickly as
possible. At this point in time we simply do not have any
details we can share with you but will provide them as soon
as we have them. This event affected both inbound and
outbound calling. At this time calls are processing at
normal levels although we have had some reports o! f additio
nal failures. We will update you with information as soon as
we have it.</li>
</ul>
</li>
</ul>
<br>
<div class="moz-cite-prefix">On 05/06/2016 12:17 PM, Kurt Duncan via
Outages wrote:<br>
</div>
<blockquote
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">It’s
not 100% like always.. keeps going up and down. They
recommend adding the 209.x.x.x address for disaster recovery
but its not working either. </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Â </span></p>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Â </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Kurt
Duncan</span></p>
</div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Â </span></p>
<div>
<div style="border:none;border-top:solid #e1e1e1
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Outages [mailto:<a moz-do-not-send="true"
href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Jordan Morris via Outages<br>
<b>Sent:</b> Friday, May 6, 2016 11:14 AM<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] VoIP Innovations Down</span></p>
</div>
</div>
<p class="MsoNormal">Â </p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Â </span></p>
<p class="MsoNormal"><b><span
style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#05529a">Just
came back up…..let our port out process begain…</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Â </span></p>
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Jeff Waddell [<a moz-do-not-send="true"
href="mailto:jeff@waddellsolutions.com">mailto:jeff@waddellsolutions.com</a>]
<br>
<b>Sent:</b> Friday, May 06, 2016 11:09 AM<br>
<b>To:</b> Jordan Morris <<a moz-do-not-send="true"
href="mailto:jmorris@crosswindvoip.com">jmorris@crosswindvoip.com</a>><br>
<b>Cc:</b> <a moz-do-not-send="true"
href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] VoIP Innovations Down</span></p>
<p class="MsoNormal">Â </p>
<div>
<p class="MsoNormal">Just came back up for me</p>
</div>
<div>
<p class="MsoNormal"><br clear="all">
</p>
<div>
<div>
<div>
<div>
<p class="MsoNormal">Â </p>
</div>
<div>
<p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Verdana",sans-serif">Â </span></b></p>
</div>
<p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Verdana",sans-serif">Jeff
Waddell</span></b></p>
<div>
<p class="MsoNormal"><b><span
style="font-size:7.5pt;font-family:"Verdana",sans-serif">Engineer
| <span style="color:blue">Waddell Solutions
Group</span></span></b></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:black">Office:
859.818.0000 x3002</span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:black"><a
moz-do-not-send="true"
href="http://www.waddellsolutions.com"
target="_blank"><b><a class="moz-txt-link-abbreviated" href="http://www.waddellsolutions.com">www.waddellsolutions.com</a></b></a></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:black"><a
moz-do-not-send="true"
href="mailto:jeff@waddellsolutions.com"
target="_blank"><b><a class="moz-txt-link-abbreviated" href="mailto:jeff@waddellsolutions.com">jeff@waddellsolutions.com</a></b></a></span></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal">Â </p>
<div>
<p class="MsoNormal">On Fri, May 6, 2016 at 1:43 PM, Jordan
Morris via Outages <<a moz-do-not-send="true"
href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>>
wrote:</p>
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<p class="MsoNormal">Two of their four servers are down
for us but we're still getting traffic on the other two.</p>
<div>
<div>
<p class="MsoNormal"><br>
<br>
<br>
-----Original Message-----<br>
From: Outages [mailto:<a moz-do-not-send="true"
href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>]
On Behalf Of Alex Leach via Outages<br>
Sent: Friday, May 06, 2016 10:39 AM<br>
To: <a moz-do-not-send="true"
href="mailto:outages@outages.org">outages@outages.org</a><br>
Subject: Re: [outages] VoIP Innovations Down<br>
<br>
Yes, seeing them down too.<br>
<br>
<br>
<br>
On 5/6/2016 12:33 PM, Plexicomm via Outages wrote:<br>
> Anyone else see VoIP Innovations go down,
AGAIN!!<br>
><br>
><br>
> _______________________________________________<br>
> Outages mailing list<br>
> <a moz-do-not-send="true"
href="mailto:Outages@outages.org">Outages@outages.org</a><br>
> <a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/outages"
target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br>
><br>
<br>
_______________________________________________<br>
Outages mailing list<br>
<a moz-do-not-send="true"
href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/outages"
target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br>
_______________________________________________<br>
Outages mailing list<br>
<a moz-do-not-send="true"
href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/outages"
target="_blank">https://puck.nether.net/mailman/listinfo/outages</a></p>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal">Â </p>
</div>
</div>
<br>
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<br>
<pre wrap="">_______________________________________________
Outages mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Outages@outages.org">Outages@outages.org</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a>
</pre>
</blockquote>
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