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<div dir="ltr"><font color="#000000">Not seeing any issues in East TN, on either business fiber or residential cable.</font></div>
<hr>
<b>From:</b> "B.J. Ash via Outages" <br>
<b>Sent:</b> Sunday, July 31, 2016 1:23 PM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] Charter Issues<br>
<br>
<br>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">Seeing packet loss (but no high latency) from Manistique, MI area as well:</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">traceroute to 4.2.2.2 (4.2.2.2), 64 hops max, 52 byte packets</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">1 192.168.0.1 (192.168.0.1) 2.191 ms 1.976 ms 1.602 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">2 192.168.44.1 (192.168.44.1) 16.300 ms 13.602 ms 9.166 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">3 10.143.190.1 (10.143.190.1) 20.660 ms 17.737 ms 14.362 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">4 acr01escnmi-tge-0-1-1-2.escn.mi.charter.com (96.34.16.6) 12.934 ms 16.123 ms 20.547 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">5 dtr02mrqtmi-bue-96.mrqt.mi.charter.com (96.34.17.72) 18.163 ms 33.793 ms 18.734 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">6 crr01mrqtmi-bue-100.mrqt.mi.charter.com (96.34.18.50) 17.937 ms 19.060 ms 19.129 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">7 crr01stptwi-bue-251.stpt.wi.charter.com (96.34.18.180) 23.567 ms 24.330 ms 24.759 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">8 crr02stptwi-bue-300.stpt.wi.charter.com (96.34.24.73) 29.829 ms 28.973 ms 28.353 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">9 dtr01rhnlwi-tge-0-0-0-3.rhnl.wi.charter.com (96.34.16.91) 36.459 ms 37.636 ms 31.849 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">10 * * crr01euclwi-bue-8.eucl.wi.charter.com (96.34.16.8) 63.305 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">11 crr02sgnwmi-tge-0-0-0-4.sgnw.mi.charter.com (96.34.2.153) 39.664 ms * 47.200 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">12 * * *</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">13 b.resolvers.level3.net (4.2.2.2) 51.418 ms * 58.785 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal" style="margin-left:28.0pt"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">1 192.168.0.1 (192.168.0.1) 4.277 ms 1.203 ms 1.292 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">2 192.168.44.1 (192.168.44.1) 11.856 ms 8.399 ms 6.865 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">3 10.143.190.1 (10.143.190.1) 16.640 ms 16.012 ms 15.860 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">4 acr01escnmi-tge-0-1-1-2.escn.mi.charter.com (96.34.16.6) 20.192 ms 23.035 ms 24.092 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">5 dtr02mrqtmi-bue-96.mrqt.mi.charter.com (96.34.17.72) 18.664 ms 34.144 ms 23.401 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">6 crr01mrqtmi-bue-100.mrqt.mi.charter.com (96.34.18.50) 19.943 ms 22.040 ms 20.303 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">7 crr01stptwi-bue-251.stpt.wi.charter.com (96.34.18.180) 25.457 ms 32.676 ms 36.227 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">8 crr02stptwi-bue-300.stpt.wi.charter.com (96.34.24.73) 43.562 ms 39.256 ms 28.513 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">9 dtr01rhnlwi-tge-0-0-0-3.rhnl.wi.charter.com (96.34.16.91) 36.058 ms 31.472 ms 31.832 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">10 crr01euclwi-bue-8.eucl.wi.charter.com (96.34.16.8) 41.324 ms 90.165 ms 43.941 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">11 * crr02sgnwmi-tge-0-0-0-4.sgnw.mi.charter.com (96.34.2.153) 59.288 ms 48.158 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">12 bbr02euclwi-bue-5.eucl.wi.charter.com (96.34.0.7) 46.453 ms * 44.995 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">13 bbr01chcgil-bue-1.chcg.il.charter.com (96.34.0.9) 71.346 ms * 62.600 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">14 prr01chcgil-bue-2.chcg.il.charter.com (96.34.3.9) 52.336 ms 54.285 ms 50.465 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">15 * 96-34-152-30.static.unas.mo.charter.com (96.34.152.30) 54.454 ms 49.326 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">16 74.125.37.195 (74.125.37.195) 58.656 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 66.249.95.231 (66.249.95.231) 48.828 ms 62.371 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">17 216.239.50.234 (216.239.50.234) 55.533 ms *</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 209.85.243.163 (209.85.243.163) 52.199 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">18 * * 216.239.47.45 (216.239.47.45) 71.972 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">19 * 72.14.234.81 (72.14.234.81) 82.344 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 209.85.248.209 (209.85.248.209) 67.783 ms</span></p>
<p class="MsoNormal" style="margin-left:28.0pt; text-autospace:none"><span style="font-size:10.0pt; font-family:Monaco; color:black">20 * * *</span></p>
<p class="MsoNormal" style="margin-left:28.0pt"><span style="font-size:10.0pt; font-family:Monaco; color:black">21 google-public-dns-a.google.com (8.8.8.8) 61.296 ms 61.255 ms *</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri; color:black">Not seeing any issues from a Kalamazoo, MI Charter account though:</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri; color:black"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri; color:black"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black">Tracing route to b.resolvers.level3.net [4.2.2.2]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black">over a maximum of 30 hops:</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 1 1 ms 1 ms 1 ms 192.168.0.1</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 2 4 ms 3 ms 3 ms 75-134-85-237.static.aldl.mi.charter.com [75.134.85.237]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 3 * * * Request timed out.</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 4 19 ms 8 ms 9 ms dtr02klmzmi-tge-0-3-0-6.klmz.mi.charter.com [96.34.38.49]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 5 19 ms 12 ms 18 ms crr01aldlmi-bue-20.aldl.mi.charter.com [96.34.36.62]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 6 50 ms 14 ms 15 ms bbr01aldlmi-bue-1.aldl.mi.charter.com [96.34.2.8]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 7 * 24 ms 42 ms lag-200.ear3.chicago2.level3.net [4.35.108.149]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 8 37 ms 18 ms 18 ms ae-17-3605.ear1.chicago2.level3.net [4.69.133.90]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> 9 30 ms 30 ms 24 ms b.resolvers.level3.net [4.2.2.2]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black">Trace complete.</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco; color:black"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">Tracing route to google-public-dns-a.google.com [8.8.8.8]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">over a maximum of 30 hops:</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 1 1 ms 1 ms 2 ms 192.168.0.1</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 2 2 ms 1 ms 1 ms 75-134-85-237.static.aldl.mi.charter.com [75.134.85.237]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 3 * * * Request timed out.</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 4 17 ms 8 ms 9 ms dtr02klmzmi-tge-0-3-0-6.klmz.mi.charter.com [96.34.38.49]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 5 15 ms 12 ms 13 ms crr01aldlmi-bue-20.aldl.mi.charter.com [96.34.36.62]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 6 13 ms 23 ms 15 ms bbr01aldlmi-bue-1.aldl.mi.charter.com [96.34.2.8]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 7 16 ms 27 ms 23 ms bbr01chcgil-bue-805.chcg.il.charter.com [96.34.0.139]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 8 20 ms 19 ms 18 ms prr01chcgil-bue-2.chcg.il.charter.com [96.34.3.9]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> 9 18 ms 16 ms 16 ms 96-34-152-30.static.unas.mo.charter.com [96.34.152.30]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">10 17 ms 19 ms 18 ms 74.125.37.195</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">11 26 ms 24 ms 37 ms 72.14.233.68</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">12 28 ms 41 ms 55 ms 209.85.244.209</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">13 33 ms 44 ms 31 ms 216.239.49.133</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">14 * * * Request timed out.</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">15 26 ms 25 ms 25 ms google-public-dns-a.google.com [8.8.8.8]</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco"> </span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt; font-family:Monaco">Trace complete.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">--</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:Calibri">B.J.</span></p>
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<p class="MsoNormal"><b><span style="font-family:Calibri; color:black">From: </span>
</b><span style="font-family:Calibri; color:black">Outages <outages-bounces@outages.org> on behalf of "Ryan K. Brooks via Outages" <outages@outages.org><br>
<b>Reply-To: </b>"Ryan K. Brooks" <rbrooks@stack41.com><br>
<b>Date: </b>Sunday, July 31, 2016 at 13:02 <br>
<b>To: </b>"outages@outages.org" <outages@outages.org><br>
<b>Subject: </b>Re: [outages] Charter Issues</span></p>
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<p>Same in Wisconsin. High latency and packet loss after a few hops into their network.</p>
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<p class="MsoNormal">On 7/31/16 11:54 AM, Matt Freitag via Outages wrote:</p>
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<p class="MsoNormal">Is anyone else experiencing 20% or greater packet loss on their Charter connection or is it just local to my area? Coworkers have already confirmed it's not just me. We're in the Upper Peninsula of Michigan.<br clear="all">
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<p>Matt Freitag<br>
Network Engineer I<br>
Information Technology<br>
Michigan Technological University<br>
<a href="tel:%28906%29%20487-3696" target="_blank">(906) 487-3696</a><br>
<a href="https://www.mtu.edu/" target="_blank">https://www.mtu.edu/</a> <br>
<a href="https://www.it.mtu.edu/" target="_blank">https://www.it.mtu.edu/</a> </p>
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