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<div><span style="background-color: rgba(255, 255, 255, 0);">Dear Cogent Customer,<br>
<br>
The outage in Los Angeles, CA is now resolved.<br>
<br>
If you are still experiencing problems with your service, please contact our support team at <a dir="ltr" href="tel:877-726-4368" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="0">877-726-4368</a> so that
we can investigate. <br>
<br>
We apologize for the inconvenience this outage caused.<br>
<br>
Thank You,<br>
<br>
Cogent Customer Support <br>
Cogent Communications <br>
<a dir="ltr" href="mailto:support@cogentco.com" x-apple-data-detectors="true" x-apple-data-detectors-type="link" x-apple-data-detectors-result="1/1">support@cogentco.com</a><br>
<a dir="ltr" href="tel:877-726-4368" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="1/2">877-726-4368</a></span><br>
<br>
David Silvey
<div><a href="mailto:dsilvey@kelleydrye.com">dsilvey@kelleydrye.com</a></div>
<div>212-808-5124</div>
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<div><br>
On Sep 18, 2016, at 12:03 PM, Darren Schreiber via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br>
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</style>We've
seen this since early AM. We called and they said it was scheduled mainteance in LAX. Which makes no sense that the next closest hop is Hong Kong...
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<div>It's also on their status page. <a href="http://status.cogentco.com/">
http://status.cogentco.com/</a></div>
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<div>Eta 11am PT seems like a really long maintenance window...</div>
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<div>-------- Original message --------</div>
<div>From: Wally Hass via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>>
</div>
<div>Date: 9/18/16 9:00 AM (GMT-08:00) </div>
<div>To: Bobin Joseph <<a href="mailto:Bobin.Joseph@mitchell.com">Bobin.Joseph@mitchell.com</a>>,
<a href="mailto:outages@outages.org">outages@outages.org</a> </div>
<div>Subject: Re: [outages] Cogent routing issues, possibly SoCal? </div>
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<div style="direction:ltr; font-family:Tahoma; color:#000000; font-size:10pt">We also saw issues this AM but seems resolved now.<br>
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<td style="font-family:Verdana; padding-left:10px"><span style="font-size:15px; color:rgb(237,117,0); letter-spacing:1px; padding-right:5px">Wally Hass</span>
<span style="font-size:11px; color:rgb(237,117,0); letter-spacing:1px">Consultant</span><span style="font-size:11px; color:rgb(237,117,0)">, Network Thinking Solutions, Inc</span>
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<div><img src="https://s3.amazonaws.com/images.wisestamp.com/symbols/grey/small/phone2.png" style="padding-bottom:0px; padding-top:0px; padding-left:5px; padding-right:5px"><a href="tel:818-707-7705" style="text-decoration:none; width:100%; color:rgb(119,119,119); font:10px/16px Verdana; letter-spacing:0px">
818-707-7705 </a></div>
<div><img src="https://s3.amazonaws.com/images.wisestamp.com/symbols/grey/small/email1.png" style="padding-bottom:0px; padding-top:0px; padding-left:5px; padding-right:5px"><a href="mailto:whass@networkthinking.com" style="text-decoration:none; width:100%; color:rgb(119,119,119); font:10px Verdana">
whass@networkthinking.com </a><span style="font-size:10px; color:rgb(237,117,0); padding-bottom:0px; padding-top:0px; padding-left:10px; padding-right:10px">|</span>
<img src="https://s3.amazonaws.com/images.wisestamp.com/symbols/grey/small/social.png" style="padding-bottom:0px; padding-top:0px; padding-left:5px; padding-right:5px"><span style="text-decoration:none; width:100%; color:rgb(119,119,119); font:10px Verdana">Skype:
<a style="text-decoration:none; color:rgb(119,119,119)" href="https://webapp.wisestamp.com/sig_iframe?origin=outlook&signature_id=5215201074348032&t=0.09465256404943023#">
networkthinking</a></span> </div>
<div><img src="https://s3.amazonaws.com/images.wisestamp.com/symbols/grey/small/website.png" style="padding-bottom:0px; padding-top:0px; padding-left:5px; padding-right:5px"><a style="text-decoration:none; width:100%; color:rgb(119,119,119); font:10px Verdana" href="http://www.networkthinking.com/" target="_blank">
http://www.networkthinking.com/ </a></div>
<div style="color:rgb(119,119,119)"><img src="https://s3.amazonaws.com/images.wisestamp.com/symbols/grey/small/address1.png" style="padding-bottom:0px; padding-top:0px; padding-left:5px; padding-right:5px">
<span style="font-size:10px">5655 Lindero Canyon Suite 705, Westlake Village, CA 91362</span>
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<a href="http://www.facebook.com/NetworkThinkingSolutions/?ref=aymt_homepage_panel" target="_blank"><img src="https://s3.amazonaws.com/images.wisestamp.com/icons_32/facebook.png" height="32" width="32" style="border-left-width:0px; height:29px; border-right-width:0px; width:29px; border-bottom-width:0px; border-top-width:0px"></a> <a href="http://twitter.com/networkthinking" target="_blank"><img src="https://s3.amazonaws.com/images.wisestamp.com/icons_32/twitter.png" height="32" width="32" style="border-left-width:0px; height:29px; border-right-width:0px; width:29px; border-bottom-width:0px; border-top-width:0px"></a>
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<div id="divRpF835633" style="direction:ltr"><font face="Tahoma" size="2" color="#000000"><b>From:</b> Outages [<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>] on behalf of Bobin Joseph via Outages [<a href="mailto:outages@outages.org">outages@outages.org</a>]<br>
<b>Sent:</b> Sunday, September 18, 2016 08:54<br>
<b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br>
<b>Subject:</b> [outages] Cogent routing issues, possibly SoCal?<br>
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<p class="MsoNormal">Anybody seeing issues over their Cogent internet ckts? This is an mtr of traffic from our Dallas to San Diego site. Looks like traffic is going over to Asia before making it back.
</p>
<p class="MsoNormal">Also noticed this from my home in SD to our site in SD. </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Is it an issue in and out of the LAX/SoCal region?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-family:Consolas"> Packets Pings
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> Host Loss% Drop Rcv Wrst Last Avg Best StDev Wrst</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> </span></p>
<p class="MsoNormal"><span style="font-family:Consolas">4. te0-0-0-2.<a href="http://rcr21.dfw04.atlas.cogentco.com">rcr21.dfw04.atlas.cogentco.com</a> 0.0% 0 637 2.6 1.7 1.6 1.5 0.1 2.6
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> 5. be2938.<a href="http://ccr21.dfw01.atlas.cogentco.com">ccr21.dfw01.atlas.cogentco.com</a> 0.0% 0 637 4.2 2.2 2.1 1.9 0.2 4.2
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> 6. be2432.<a href="http://ccr21.mci01.atlas.cogentco.com">ccr21.mci01.atlas.cogentco.com</a> 0.2% 1 636 16.3 11.9 11.9 11.8 0.2 16.3
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> 7. be3035.<a href="http://ccr21.den01.atlas.cogentco.com">ccr21.den01.atlas.cogentco.com</a> 0.0% 0 637 23.9 23.8 23.3 23.2 0.2 23.9
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> 8. be3037.<a href="http://ccr21.slc01.atlas.cogentco.com">ccr21.slc01.atlas.cogentco.com</a> 0.0% 0 637 34.2 33.6 33.6 33.5 0.2 34.2
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas"> 9. be2085.<a href="http://ccr21.sea02.atlas.cogentco.com">ccr21.sea02.atlas.cogentco.com</a> 0.8% 5 632 681.5 54.3 69.0 54.1 80.5 681.5
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas">10. te0-0-2-0.<a href="http://ccr11.tyo01.atlas.cogentco.com">ccr11.tyo01.atlas.cogentco.com</a> 29.6% 188 448 165.0 150.5 157.6 148.7 3.6 165.0
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas">11. te0-4-0-3.<a href="http://ccr21.hkg02.atlas.cogentco.com">ccr21.hkg02.atlas.cogentco.com</a> 29.7% 189 447 227.4 217.3 222.3 213.8 3.6 227.4
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas">12. te0-4-0-0.<a href="http://ccr21.sin01.atlas.cogentco.com">ccr21.sin01.atlas.cogentco.com</a> 32.5% 207 429 262.6 253.0 257.2 248.8 3.6 262.6
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas">13. te0-0-0-8.<a href="http://ccr21.lax01.atlas.cogentco.com">ccr21.lax01.atlas.cogentco.com</a> 47.5% 302 334 4943. 449.9 467.9 445.9 245.7 4943.
</span></p>
<p class="MsoNormal"><span style="font-family:Consolas">14. be2540.<a href="http://rcr22.lax04.atlas.cogentco.com">rcr22.lax04.atlas.cogentco.com</a> 33.4% 212 423 452.1 422.9 428.3 414.0 8.7 452.1</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">Bobin Joseph</p>
<p class="MsoNormal"> </p>
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