<div dir="ltr"><span style="font-size:12.8px">We are experiencing the same issues here in Maine via Time Warner Cable, anywhere from 20% to 80% loss, started at 6:00AM EST.</span><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">We use google's DNS as part of our monitoring to determine our internet connection status.</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Loss seems to start after a <a href="http://tbone.rr.com">tbone.rr.com</a> switch in NYC.</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><div style="font-size:12.8px"> 1 2 ms 2 ms 2 ms [Redacted]</div><div style="font-size:12.8px"> 2 <1 ms <1 ms <1 ms [Redacted]</div><div style="font-size:12.8px"> 3 1 ms 1 ms <1 ms [Redacted]</div><div style="font-size:12.8px"> 4 <1 ms <1 ms <1 ms [Redacted]</div><div style="font-size:12.8px"> 5 8 ms 8 ms 11 ms <a href="http://agg15.ptldme0201h.northeast.rr.com">agg15.ptldme0201h.northeast.rr.com</a> [24.58.29.48] </div><div style="font-size:12.8px"> 6 9 ms 9 ms 9 ms <a href="http://agg34.ptldmehx02r.northeast.rr.com">agg34.ptldmehx02r.northeast.rr.com</a> [24.58.42.136] </div><div style="font-size:12.8px"> 7 12 ms 19 ms 14 ms <a href="http://be25.albynyyf01r.northeast.rr.com">be25.albynyyf01r.northeast.rr.com</a> [24.58.32.64] </div><div style="font-size:12.8px"> 8 20 ms 23 ms 23 ms <a href="http://bu-ether16.nycmny837aw-bcr00.tbone.rr.com">bu-ether16.nycmny837aw-bcr00.tbone.rr.com</a> [66.109.6.74] </div><div style="font-size:12.8px"> 9 * * * Request timed out.</div><div style="font-size:12.8px"> 10 17 ms 17 ms * 72.14.232.109 </div><div style="font-size:12.8px"> 11 * * 18 ms 108.170.235.81 </div><div style="font-size:12.8px"> 12 * * * Request timed out.</div><div style="font-size:12.8px"> 13 * 18 ms 18 ms <a href="http://google-public-dns-a.google.com">google-public-dns-a.google.com</a> [8.8.8.8] </div></div><div style="font-size:12.8px"><br></div><div class="gmail_extra"><div class="gmail_signature"><div dir="ltr">~Jason Robinson</div></div></div><div class="gmail_extra"><div><div class="gmail_signature"><div dir="ltr"><p></p><font size="3" face="Times New Roman">
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<br><div class="gmail_quote">On Thu, Jan 5, 2017 at 10:28 AM, Phil Lavin via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif">The same discussion was had on the LINX mailing list when people stated that packet loss only occurred on LINX and not on a transit provider. Google
piped in and said that rate limiting applies on various parts of their network. The route that your lossy traffic is taking is almost certainly different to the route your non-lossy traffic is taking.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif">Try a UDP MTR to port 53 on 8.8.8.8 – this will prove the problem either way.<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11pt;font-family:calibri,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11pt;font-family:calibri,sans-serif"> Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@<wbr>outages.org</a>]
<b>On Behalf Of </b>Izzy Goldstein - TeleGo via Outages<br>
<b>Sent:</b> 05 January 2017 15:23<br>
<b>To:</b> Simon Lockhart <<a href="mailto:simon@slimey.org" target="_blank">simon@slimey.org</a>><br>
<b>Cc:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] (WI) Packet Loss to Google on Charter<u></u><u></u></span></p><div><div class="gmail-h5">
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<p class="MsoNormal"><span style="font-family:"courier new";color:black">i dont think the issue is google<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"courier new";color:black">because from other connection(verizon fios etc) it works, with the same retes etc<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"courier new";color:black">and when i ping TW Default Gateways from our clients, i also have packet loss<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"courier new";color:black">so it appears to us, the issue is with Time Warner (surprised ?)<u></u><u></u></span></p>
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<p class="MsoNormal">On Thu, Jan 5, 2017 at 10:17 AM, Simon Lockhart via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">On Thu Jan 05, 2017 at 03:12:10PM +0000, Jesse Curtis via Outages wrote:<br>
> I am getting ~50% packet loss to 8.8.8.8, 4.2.2.2, 216.58.216.238, and<br>
> 172.217.1.46 on two separate Charter (Time Warner) lines in SE Wisconsin. It<br>
> looks to be affecting just ping requests as DNS and google websites are still<br>
> working.<br>
<br>
Google have publicly stated that they rate limit ICMP to their public services<br>
such as 8.8.8.8 - so if you're only seeing ping requests being dropped but all<br>
other functionality operating as normal, then this is what you're seeing.<br>
<br>
Simon<u></u><u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p style="margin:0cm 0cm 0.0001pt"><b><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">Izzy Goldstein </span></b><span style="font-size:9.5pt"><u></u><u></u></span></p>
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