<div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace;color:#000000">seems ping to <a href="http://www.foxnews.com">www.foxnews.com</a> / and opendns IP 208.67.222.222 is not loosing any packets</div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000">but 8.8.8.8 and 8.8.4.4 is</div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000">all 4 pings are from a TW connection, so i assume issue is with TW and google?</div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000"><img src="cid:ii_1596f59aead28403" alt="Inline image 1" style="margin-right: 0px;"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:#000000"><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 5, 2017 at 10:46 AM, Jason Robinson <span dir="ltr"><<a href="mailto:jasonbluefire@gmail.com" target="_blank">jasonbluefire@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><span style="font-size:12.8px">We are experiencing the same issues here in Maine via Time Warner Cable, anywhere from 20% to 80% loss, started at 6:00AM EST.</span><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">We use google's DNS as part of our monitoring to determine our internet connection status.</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Loss seems to start after a <a href="http://tbone.rr.com" target="_blank">tbone.rr.com</a> switch in NYC.</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><div style="font-size:12.8px"> 1 2 ms 2 ms 2 ms [Redacted]</div><div style="font-size:12.8px"> 2 <1 ms <1 ms <1 ms [Redacted]</div><div style="font-size:12.8px"> 3 1 ms 1 ms <1 ms [Redacted]</div><div style="font-size:12.8px"> 4 <1 ms <1 ms <1 ms [Redacted]</div><div style="font-size:12.8px"> 5 8 ms 8 ms 11 ms <a href="http://agg15.ptldme0201h.northeast.rr.com" target="_blank">agg15.ptldme0201h.northeast.<wbr>rr.com</a> [24.58.29.48] </div><div style="font-size:12.8px"> 6 9 ms 9 ms 9 ms <a href="http://agg34.ptldmehx02r.northeast.rr.com" target="_blank">agg34.ptldmehx02r.northeast.<wbr>rr.com</a> [24.58.42.136] </div><div style="font-size:12.8px"> 7 12 ms 19 ms 14 ms <a href="http://be25.albynyyf01r.northeast.rr.com" target="_blank">be25.albynyyf01r.northeast.<wbr>rr.com</a> [24.58.32.64] </div><div style="font-size:12.8px"> 8 20 ms 23 ms 23 ms <a href="http://bu-ether16.nycmny837aw-bcr00.tbone.rr.com" target="_blank">bu-ether16.nycmny837aw-bcr00.<wbr>tbone.rr.com</a> [66.109.6.74] </div><div style="font-size:12.8px"> 9 * * * Request timed out.</div><div style="font-size:12.8px"> 10 17 ms 17 ms * 72.14.232.109 </div><div style="font-size:12.8px"> 11 * * 18 ms 108.170.235.81 </div><div style="font-size:12.8px"> 12 * * * Request timed out.</div><div style="font-size:12.8px"> 13 * 18 ms 18 ms <a href="http://google-public-dns-a.google.com" target="_blank">google-public-dns-a.google.<wbr>com</a> [8.8.8.8] </div></div><span class="HOEnZb"><font color="#888888"><div style="font-size:12.8px"><br></div><div class="gmail_extra"><div class="m_-4175298945161911280gmail_signature"><div dir="ltr">~Jason Robinson</div></div></div></font></span><div><div class="h5"><div class="gmail_extra"><div><div class="m_-4175298945161911280gmail_signature"><div dir="ltr"><p></p><font size="3" face="Times New Roman">
</font></div></div></div>
<br><div class="gmail_quote">On Thu, Jan 5, 2017 at 10:28 AM, Phil Lavin via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-GB">
<div class="m_-4175298945161911280gmail-m_838470036378748422WordSection1">
<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif">The same discussion was had on the LINX mailing list when people stated that packet loss only occurred on LINX and not on a transit provider. Google
piped in and said that rate limiting applies on various parts of their network. The route that your lossy traffic is taking is almost certainly different to the route your non-lossy traffic is taking.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif">Try a UDP MTR to port 53 on 8.8.8.8 – this will prove the problem either way.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11pt;font-family:calibri,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11pt;font-family:calibri,sans-serif"> Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outage<wbr>s.org</a>]
<b>On Behalf Of </b>Izzy Goldstein - TeleGo via Outages<br>
<b>Sent:</b> 05 January 2017 15:23<br>
<b>To:</b> Simon Lockhart <<a href="mailto:simon@slimey.org" target="_blank">simon@slimey.org</a>><br>
<b>Cc:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] (WI) Packet Loss to Google on Charter<u></u><u></u></span></p><div><div class="m_-4175298945161911280gmail-h5">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black">i dont think the issue is google<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black">because from other connection(verizon fios etc) it works, with the same retes etc<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black">and when i ping TW Default Gateways from our clients, i also have packet loss<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"courier new";color:black">so it appears to us, the issue is with Time Warner (surprised ?)<u></u><u></u></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Thu, Jan 5, 2017 at 10:17 AM, Simon Lockhart via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<u></u><u></u></p>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0cm 0cm 0cm 6pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">On Thu Jan 05, 2017 at 03:12:10PM +0000, Jesse Curtis via Outages wrote:<br>
> I am getting ~50% packet loss to 8.8.8.8, 4.2.2.2, 216.58.216.238, and<br>
> 172.217.1.46 on two separate Charter (Time Warner) lines in SE Wisconsin. It<br>
> looks to be affecting just ping requests as DNS and google websites are still<br>
> working.<br>
<br>
Google have publicly stated that they rate limit ICMP to their public services<br>
such as 8.8.8.8 - so if you're only seeing ping requests being dropped but all<br>
other functionality operating as normal, then this is what you're seeing.<br>
<br>
Simon<u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">______________________________<wbr>_________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailma<wbr>n/listinfo/outages</a><u></u><u></u></p>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<p class="MsoNormal">-- <u></u><u></u></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p style="margin:0cm 0cm 0.0001pt"><b><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">Izzy Goldstein </span></b><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><i><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">Chief Technology Officer </span></i><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">Main:
</span><u><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(17,85,204)"><a href="tel:(212)%20477-1000" target="_blank"><span style="color:rgb(17,85,204)">(212) 477-1000 x 2085</span></a></span></u><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(17,85,204)">
</span><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">Direct:
</span><u><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(17,85,204)"><a href="tel:(929)%20477-2085" target="_blank"><span style="color:rgb(17,85,204)">(929) 477-2085</span></a></span></u><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;background-color:white;text-align:start;word-spacing:0px">
<span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">Website:</span><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(17,85,204)">
</span><span style="font-size:9.5pt;font-family:arial,sans-serif;color:rgb(34,34,34)"><a href="http://www.telego.net/" target="_blank"><span style="font-size:10pt;color:rgb(17,85,204)">www.telego.com</span></a></span><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(67,67,67)">
</span><span style="font-size:9.5pt;font-family:arial,sans-serif;color:rgb(34,34,34)"><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><span style="font-size:9.5pt"><a href="http://www.telego.com/" target="_blank"><b><span style="font-size:10pt;font-family:arial,sans-serif;color:rgb(17,85,204);text-decoration:none"><img border="0" width="182" height="54" style="width:1.8958in;height:0.5625in" id="m_-4175298945161911280gmail-m_838470036378748422_x0000_i1025" src="https://lh4.googleusercontent.com/Ze7NkT2QtotXfVWbpWXrpSMRIcAdqb0Ci0_RZsAjQzmRrd-_v02-O86QlqwZnGUE8SlBECXBvJUPXSH7ZRyDvDVeaXQFSS5SiA4gan112DN-0s2D3prRdt2UeUprZQEo1YmUFfZ7"></span></b></a><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><i><span style="font-size:8pt;font-family:arial,sans-serif;color:rgb(153,153,153)">Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have
received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are
solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications.
Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages
or other liability arising.</span></i><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin:0cm 0cm 0.0001pt"><span style="font-size:9.5pt"><br>
<a href="https://youtu.be/DaT8YAZ4V0w" target="_blank"><span style="font-size:11pt;font-family:arial,sans-serif;color:rgb(17,85,204)">TeleGo Hosted PBX</span></a><u></u><u></u></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div></div></div>
</div>
<br>______________________________<wbr>_________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer" target="_blank">https://puck.nether.net/mailma<wbr>n/listinfo/outages</a><br>
<br></blockquote></div><br></div></div></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-size:12.8px"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Izzy Goldstein </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">Chief Technology Officer </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Main: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(212)%20477-1000" value="+12124771000" style="color:rgb(17,85,204)" target="_blank">(212) 477-1000 x 2085</a></span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Direct: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(929)%20477-2085" value="+19294772085" style="color:rgb(17,85,204)" target="_blank">(929) 477-2085</a></span></p><p dir="ltr" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website:</span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span><a href="http://www.telego.net/" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">www.telego.com</span></a><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"></span><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="http://www.telego.com/" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;font-weight:700;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh4.googleusercontent.com/Ze7NkT2QtotXfVWbpWXrpSMRIcAdqb0Ci0_RZsAjQzmRrd-_v02-O86QlqwZnGUE8SlBECXBvJUPXSH7ZRyDvDVeaXQFSS5SiA4gan112DN-0s2D3prRdt2UeUprZQEo1YmUFfZ7" width="182" height="54" style="border:none"></span></a></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.6667px;font-family:arial;color:rgb(153,153,153);font-style:italic;vertical-align:baseline;white-space:pre-wrap">Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"><br></span><a href="https://youtu.be/DaT8YAZ4V0w" style="color:rgb(17,85,204);font-size:12.8px;text-decoration:none" target="_blank"><span style="font-size:14.6667px;font-family:arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">TeleGo Hosted PBX</span></a><br></p></span></div></div></div></div></div></div></div></div></div></div></div></div>
</div>