<div dir="ltr">About 10 minutes after you posted that, this showed up on the master ticket:<div><br></div><div>16:59 EST: Windstream repair and operations teams along with local field operations and vendor support, continue working to repair the network impairment. No additional information can be provided at this time as far as ETA. We will continue to provide any updates as they become available. Thank You Thank You<br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>-----------------------------------------------------------------------<br></div><div>Aubrey Wells</div><div>Packethead Consulting, LLC</div><div>Helping you get your bits together since 0x7DE</div></div></div></div></div></div>
<br><div class="gmail_quote">On Fri, Mar 3, 2017 at 4:51 PM, Doug Roberts <span dir="ltr"><<a href="mailto:robertsdoug@gmail.com" target="_blank">robertsdoug@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I just got a call from Windstream (from this post), they are restoring a backup and expect services to be restored within 15-20min.<div><br></div><div><div>WILFORD MONDE </div><div><br></div><div><span id="m_5942215050422616980gmail-gc-number-5690" class="m_5942215050422616980gmail-gc-cs-link" title="Call with Google Voice"><span id="m_5942215050422616980gc-number-5691" class="m_5942215050422616980gc-cs-link" title="Call with Google Voice">407 447-4164</span></span> - </div><div><br></div><div>WINDSTREAM COMMUNICATION</div></div><div class="gmail_extra"><br clear="all"><div><div class="m_5942215050422616980gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span class=""><div><div dir="ltr"><p></p><p></p><p></p><p></p><p></p><p></p><p></p>--<br><b>Doug Roberts</b><br><div dir="ltr">Doug@DougR.com</div><div dir="ltr"><span title="Call with Google Voice"><span title="Call with Google Voice"><span id="m_5942215050422616980gc-number-5704" class="m_5942215050422616980gc-cs-link" title="Call with Google Voice">251-308-4040</span></span></span> (Mobile)</div><div dir="ltr"><span title="Call with Google Voice"><span title="Call with Google Voice"><span id="m_5942215050422616980gc-number-5705" class="m_5942215050422616980gc-cs-link" title="Call with Google Voice">228-254-3035</span></span></span> (Biloxi)</div><div dir="ltr"><span title="Call with Google Voice"><span title="Call with Google Voice"><span id="m_5942215050422616980gc-number-5706" class="m_5942215050422616980gc-cs-link" title="Call with Google Voice">850-361-3300</span></span></span> (Pensacola)</div><div dir="ltr"><span title="Call with Google Voice"><span title="Call with Google Voice"><span id="m_5942215050422616980gc-number-5707" class="m_5942215050422616980gc-cs-link" title="Call with Google Voice">334-344-6929</span></span></span> (Montgomery)</div><div dir="ltr"><span title="Call with Google Voice"><span title="Call with Google Voice"><span id="m_5942215050422616980gc-number-5708" class="m_5942215050422616980gc-cs-link" title="Call with Google Voice">251-308-1333</span></span></span> (FAX)</div></div></div></span><div dir="ltr"><a href="http://cytranet.com" target="_blank"><img src="http://i.imgur.com/arz51yb.png" width="200" height="96"></a></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div class="h5">
<br><div class="gmail_quote">On Fri, Mar 3, 2017 at 3:32 PM, Aubrey Wells via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Not really.</div><div><br></div>4p EST: Greetings: Techs are actively working to resolve the cause of the impairment. We will have another update within the next hour. Thank You</div><div class="gmail_extra"><span><br clear="all"><div><div class="m_5942215050422616980m_-7741203240595692442gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>------------------------------<wbr>------------------------------<wbr>-----------<br></div><div>Aubrey Wells</div><div>Packethead Consulting, LLC</div><div>Helping you get your bits together since 0x7DE</div></div></div></div></div></div>
<br></span><div><div class="m_5942215050422616980h5"><div class="gmail_quote">On Fri, Mar 3, 2017 at 4:29 PM, Ryan Collins via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="#954F72"><div class="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317WordSection1"><p class="MsoNormal">Any more updates from Windstream on this? We’ve got about 750 DIDs through a telco broker that are affected. I don’t have direct access to the ticket but it seems we’re well past the 30-60 min ETR window.</p><p class="MsoNormal"><u></u> <u></u></p><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal" style="border:none;padding:0in"><b>From: </b><a href="mailto:outages@outages.org" target="_blank">Aubrey Wells via Outages</a><br><b>Sent: </b>Friday, March 3, 2017 15:11<br><b>To: </b><a href="mailto:robertsdoug@gmail.com" target="_blank">Doug Roberts</a><br><b>Cc: </b><a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br><b>Subject: </b>Re: [outages] Windstream NOLA Outage</p></div><span><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">They've found the issue and expect it to be fixed in the next 30-60 min. This is from just before 3p EST.</p><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Techs have found the root cause of the issue and are currently working to resolve it. This should take 30 minutes to 1 hour. We hope to have further updates shortly. Thank you</p></div></div></span><div><span><p class="MsoNormal"><br clear="all"></p><div><div><div><div><div><div><p class="MsoNormal">------------------------------<wbr>------------------------------<wbr>-----------</p></div><div><p class="MsoNormal">Aubrey Wells</p></div><div><p class="MsoNormal">Packethead Consulting, LLC</p></div><div><p class="MsoNormal">Helping you get your bits together since 0x7DE</p></div></div></div></div></div></div><p class="MsoNormal"><u></u> <u></u></p></span><div><span><p class="MsoNormal">On Fri, Mar 3, 2017 at 1:38 PM, Doug Roberts via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:</p></span><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><span><p class="MsoNormal"><span style="font-size:9.5pt">"Issue affecting inbound calls to Windstream DIDs in the New Orleans, LA area. We have received reports of affected DIDs in LATA 490. Calling parties may experience busy signals or operator intercept messages at this time."</span><br clear="all"></p></span><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><span><div><div><p class="MsoNormal">--<br><b>Doug Roberts</b></p><div><p class="MsoNormal">Doug@DougR.com</p></div><div><p class="MsoNormal"><span class="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317m2339634271339950446gc-cs-link"><a href="tel:(251)%20308-4040" value="+12513084040" target="_blank">251-308-4040</a></span> (Mobile)</p></div><div><p class="MsoNormal"><span class="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317m2339634271339950446gc-cs-link"><a href="tel:(228)%20254-3035" value="+12282543035" target="_blank">228-254-3035</a></span> (Biloxi)</p></div><div><p class="MsoNormal"><span class="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317m2339634271339950446gc-cs-link"><a href="tel:(850)%20361-3300" value="+18503613300" target="_blank">850-361-3300</a></span> (Pensacola)</p></div><div><p class="MsoNormal"><span class="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317m2339634271339950446gc-cs-link"><a href="tel:(334)%20344-6929" value="+13343446929" target="_blank">334-344-6929</a></span> (Montgomery)</p></div><div><p class="MsoNormal"><span class="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317m2339634271339950446gc-cs-link"><a href="tel:(251)%20308-1333" value="+12513081333" target="_blank">251-308-1333</a></span> (FAX)</p></div></div></div></span><div><p class="MsoNormal"><a href="http://cytranet.com" target="_blank"><span style="text-decoration:none"><img border="0" width="200" height="96" style="width:2.0833in;height:1.0in" id="m_5942215050422616980m_-7741203240595692442m_-5804843062566068317_x0000_i1025" src="http://i.imgur.com/arz51yb.png" alt="http://i.imgur.com/arz51yb.png"></span></a></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><span><p class="MsoNormal" style="margin-bottom:12.0pt"><br>______________________________<wbr>_________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailma<wbr>n/listinfo/outages</a></p></span></blockquote></div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p></div></div><br>______________________________<wbr>_________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer" target="_blank">https://puck.nether.net/mailma<wbr>n/listinfo/outages</a><br>
<br></blockquote></div><br></div></div></div>
<br>______________________________<wbr>_________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer" target="_blank">https://puck.nether.net/mailma<wbr>n/listinfo/outages</a><br>
<br></blockquote></div><br></div></div></div></div>
</blockquote></div><br></div>