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<p class="MsoNormal"><span style="color:#1F497D">Level3 Update<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoPlainText">04/05/2017 17:05:25 GMT - The Transport NOC has responded to a suspected fiber cut between Austin, TX and New Braunfels, TX is impacting unprotected services, and are currently working to further isolate the suspected damage prior to
engaging Field Services. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through
to service resolution, ticket closure, or post incident review, details may evolve.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Erik Sundberg
<br>
<b>Sent:</b> Wednesday, April 5, 2017 12:12 PM<br>
<b>To:</b> 'outages@outages.org'<br>
<b>Subject:</b> Fiber Cut in Texas<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Looks like there is a fiber cut in texas.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Update is from XO<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#636363">Possible fiber cut between San Antonio and Hunter, TX affecting the 400G Infinera Alert Update: Possible fiber cut between
San Antonio and Hunter, TX affecting the 400G Infinera. Transport Operations is investigating. Customer Tickets Opened wit<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#636363">We also have long haul level3 circuit downs in the same area<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#636363">Went down around 11:36 AM Central</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525"><o:p></o:p></span></p>
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