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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">We had multiple ENNI’s down with ATT starting last night and into the morning. This effected our services that uses the ATT ASE Product (Ethernet/MetroE) to reach our customers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I am told that ATT had a DC Power failure that affected power to multiple Ciena devices in Atlanta at Telx\56 Marietta. Power has been restored and the ATT tickets have been referred out to the
ATT construction teams.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">As of right now all our ATT ENNI’s with ATT are back up.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">If anyone’s service is still down, make sure to open a ticket with our NOC at the number in my signature. As always if you have any further questions feel free to give me a call or send me an
email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Erik Sundberg<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Sr. Network Engineering<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Network Engineering Department<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">p:</span></b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> 773.661.5532<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">c:
</span></b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">708.710.7419<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">e:
</span></b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">esundberg@nitelusa.com<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Main:</span></b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> 888.450.2100<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">NOC 24/7:</span></b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> 866.892.0915<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black">350 North Orleans Street, Suite 1300N Chicago, IL 60654<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525"><a href="http://www.nitelusa.com/"><span style="color:blue">www.nitelusa.com</span></a></span><span style="font-size:11.0pt;color:#1F497D">
</span><span style="font-family:"Times New Roman","serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"><img border="0" width="96" height="38" id="Picture_x0020_8" src="cid:image001.gif@01D2BA88.08FA36A0" alt="Nitel"><br>
</span><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525">Managed Telecom Services</span></b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525"><br>
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525">MPLS
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#FF8500">|</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525">Ethernet
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#FF8500">|</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525">Private Line
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#FF8500">|</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525">Internet
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#FF8500">|</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525">Voice
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#FF8500">|</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525">
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#252525">Security</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#252525"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Outages [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Ron Shoe via Outages<br>
<b>Sent:</b> Friday, April 21, 2017 8:10 AM<br>
<b>To:</b> James Green via Outages<br>
<b>Subject:</b> [outages] Nitel Outage<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We have multiple internet circuits from Nitel in Birmingham, AL that are down.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">-- Shoe<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Ron Shoe<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">President, Chief Telecomolologist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">SIP Oasis, Inc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">(205) 383-2301 — Direct<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">(205) 383-2331 — Fax<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="mailto:rshoe@sipoasis.com">rshoe@sipoasis.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="http://www.sipoasis.com/">www.sipoasis.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Support issue? Don't send it to Ron!!!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Contact Support at (205) 588-5858 or
<a href="mailto:help@sipoasis.com">help@sipoasis.com</a></span><o:p></o:p></p>
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