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<p class="MsoNormal"><a name="_MailEndCompose">We’re seeing issues in West Michigan with Comcast Business Internet (coax) connections being unstable, slow throughput, packet loss, etc.<o:p></o:p></a></p>
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<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D">--</span></span><span style="mso-bookmark:_MailEndCompose"><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="color:#1F497D">B.J. Ash</span></span><span style="mso-bookmark:_MailEndCompose"><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"></span><a href="mailto:bjash@kentrecords.com" target="_blank"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt">bjash@kentrecords.com</span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#1F497D">IT Supervisor | Kent Record Management Inc.</span></span><span style="mso-bookmark:_MailEndCompose"><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#1F497D">1950 Waldorf St. NW, Ste. A | Grand Rapids, MI 49544</span></span><span style="mso-bookmark:_MailEndCompose"><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;color:#1F497D">W:616-459-6681 |
</span></span><a href="http://www.kentrecords.com/" target="_blank"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt">www.kentrecords.com</span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="color:black"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><b>From:</b> Outages [mailto:outages-bounces@outages.org] <b>
On Behalf Of </b>Sneath, Dustin via Outages<br>
<b>Sent:</b> Thursday, April 27, 2017 9:07 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] Comcast Business - Chicago NW Suburbs<o:p></o:p></p>
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<p class="MsoNormal">We’re entering hour 42 of an ongoing outage affecting Comcast Business customers in the Schaumburg/Elk Grove Village/Roselle area. I’m only sending it to the list now because originally it was reported as a power failure/generator failure,
contained to our node, but now I’m being told there was also potentially a fiber cut involved and the issue has cascaded outside of our area… hopefully not affecting any of you with a DC presence in Elk Grove.<o:p></o:p></p>
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<p class="MsoNormal">For reference, we’re EVPL over Coaxial at the site that’s down. It’s also affecting our standard Business Internet line there that we use for guest access. Other Coax services (TV) are unaffected for us.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><img border="0" width="120" height="120" style="width:1.25in;height:1.25in" id="Picture_x0020_1" src="cid:image001.png@01D2BF36.2BD8E6A0" alt="Elk Grove Park District, IL"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#666666">Dustin Sneath</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
</span><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666">Systems Administrator</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666">Elk Grove Park District</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666">499 Biesterfield Road
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#666666">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666"> Elk Grove Village, IL 60007<br>
tel: (847) 228-3846 </span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#666666">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666"> cell: (224) 800-2146 </span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#666666">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666"> main:
(847) 437-9494</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://elkgroveparks.org/"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#9F313D;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_2" src="cid:image002.png@01D2BF36.2BD8E6A0" alt="Website"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="http://www.facebook.com/elkgroveparkdistrict"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#9F313D;text-decoration:none"><img border="0" width="26" height="24" style="width:.2708in;height:.25in" id="Picture_x0020_3" src="cid:image003.png@01D2BF36.2BD8E6A0" alt="Facebook"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="http://twitter.com/elkgroveparks"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#9F313D;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_4" src="cid:image004.png@01D2BF36.2BD8E6A0" alt="Twitter"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.instagram.com/elkgroveparks/"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#9F313D;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_5" src="cid:image005.png@01D2BF36.2BD8E6A0" alt="Twitter"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><img border="0" width="48" height="48" style="width:.5in;height:.5in" id="Picture_x0020_6" src="cid:image006.png@01D2BF36.2BD8E6A0" alt="Illinois Distinguished Accredited Agency"></span><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#666666">IAPD
/ IPRA Illinois Distinguished Accredited Agency</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#8A8A8A">Confidentiality Note: </span></b><span style="font-size:8.0pt;color:#8A8A8A">This email may contain confidential and/or private information. If you received this email in error please delete
and notify sender.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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