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<p class="MsoNormal">We have been seeing more issues in the last few weeks with our Comcast Business customers also. Lots of offline alerts at night. Most in the same geographical area and it seems like they are doing different areas each week.
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<p class="MsoNormal">No evidence though from them. When we call them there like what are you talking about?<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060">David Wagner
</span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">| <span style="color:#EF4135">
Director of Technology</span><br>
Xpert Technologies, Inc.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB"> Office | 248.524.0101 x310<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB"> Support | 248.524.0101 Opt 2</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB"> Support |
<a href="mailto:support@xxpert.com"><span style="color:blue">support@xxpert.com</span></a>
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<a href="http://www.xxpert.com/"><span style="color:windowtext">xxpert.com </span>
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<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="220" height="84" style="width:2.2916in;height:.875in" id="Picture_x0020_1" src="cid:image001.png@01D2CA61.AD021900" alt="X_logo_tag (3)"></span><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Outages [mailto:outages-bounces@outages.org] <b>
On Behalf Of </b>B.J. Ash via Outages<br>
<b>Sent:</b> Thursday, May 11, 2017 10:07 AM<br>
<b>To:</b> Outages Mailing List <outages@outages.org><br>
<b>Subject:</b> [outages] Comcast/Level 3 Issues - Detroit/Chicago Areas -- Now CenturyLink today too?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#44546A">Does anyone have any information on some ongoing issues with Comcast in the Michigan area since end of April that involve intermittent packet loss, latency spikes (from normal 20 ms to 500+ ms), and just overall
cruddy paths?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">We’re seeing issues with 3 of our sites in West/Central Michigan that use Comcast Business for Internet as they route from Comcast to Level 3. Traceroutes seem to die somewhere in Chicago or leaving Detroit
either in Level 3 or at the edge of Comcast:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A">Tracing the route to 172.87.34.1<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A">VRF info: (vrf in name/id, vrf out name/id)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 1 50-77-204-206-static.hfc.comcastbusiness.net (50.77.204.206) 52 msec 40 msec 32 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 2 96.120.42.37 32 msec 44 msec 40 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 3 xe-7-0-6-sur02.muskegon.mi.michigan.comcast.net (68.85.189.25) 52 msec 52 msec 56 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 4 xe-1-3-1-0-sur01.lyndon.mi.michigan.comcast.net (68.87.189.177) 60 msec 68 msec 64 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 5 ae2.bar1.detroit1.level3.net (4.68.71.33) 72 msec 64 msec 64 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 6 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New";color:#44546A"> 7 lynx-networ.ear3.chicago2.level3.net (4.35.108.250) 136 msec 144 msec 152 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-family:"Courier New";color:#44546A"> 8 66.35.87.172.in-addr.arpa.lynxnetworkgroup.com (172.87.34.1) 148 msec * 220 msec</span><span style="color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">Tracing the route to 172.87.34.1<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">VRF info: (vrf in name/id, vrf out name/id)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 1 96-95-79-62-static.hfc.comcastbusiness.net (96.95.79.62) 0 msec 4 msec 0 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 2 96.120.28.97 8 msec 8 msec 8 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 3 be92-sur02.stjoseph.mi.sbend.comcast.net (68.85.204.29) 8 msec 12 msec 12 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 4 68.85.183.237 12 msec 8 msec 8 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 5 be-126-ar01.area4.il.chicago.comcast.net (68.87.230.249) 12 msec 16 msec 16 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 6 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 7 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 8 LYNX-NETWOR.ear3.Chicago2.Level3.net (4.35.108.250) 20 msec 16 msec 16 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 9 66.35.87.172.in-addr.arpa.lynxnetworkgroup.com (172.87.35.66) 16 msec 28 msec 20 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">10 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">11 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">Tracing the route to 172.87.34.1<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">VRF info: (vrf in name/id, vrf out name/id)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 1 173-15-238-74-static.hfc.comcastbusiness.net (173.15.238.74) 0 msec 4 msec 4 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 2 96.120.42.165 16 msec 16 msec 16 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 3 68.85.49.133 16 msec 12 msec 12 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 4 xe-0-0-0-0-sur01.stclairshors.mi.michigan.comcast.net (68.87.189.38) 16 msec 12 msec 12 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 5 te-0-3-0-15-ar02.pontiac.mi.michigan.comcast.net (68.85.235.249) 20 msec 20 msec 16 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 6 ae2.bar1.detroit1.level3.net (4.68.71.33) 44 msec 20 msec 16 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 7 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 8 lynx-networ.ear3.chicago2.level3.net (4.35.108.250) 24 msec 32 msec 28 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 9 66.35.87.172.in-addr.arpa.lynxnetworkgroup.com (172.87.34.1) 32 msec * 32 msec<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#44546A">Now, this morning we’re seeing an inability to pass two-way traffic over CenturyLink through Chicago:<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 1 23ms 23ms 24ms 63.149.1.22<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 2 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 3 23ms 23ms 23ms 63.146.27.18<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 4 * * *<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 5 28ms 29ms 29ms 4.35.108.250<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 6 35ms 28ms 29ms 172.87.34.1<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">Tracing the route to 63.149.1.22<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New"">VRF info: (vrf in name/id, vrf out name/id)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 1 172.87.35.66 0 msec 0 msec 0 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 2 6-2-40.ear3.chicago2.level3.net (4.35.108.249) 34 msec 0 msec 0 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 3 ae-14-3604.edge4.chicago3.level3.net (4.69.204.166) 8 msec 9 msec 8 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 4 chp-brdr-03.inet.qwest.net (63.146.27.17) 9 msec 8 msec 8 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 5 cer-edge-15.inet.qwest.net (205.171.93.26) 9 msec 8 msec 9 msec<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Courier New""> 6 63.149.1.22 33 msec 34 msec *<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Comcast appears blind to the issues we’ve been seeing at their edge. Seems more like a Level 3 issue. What’s going on in Chicago lately?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">--</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">B.J. Ash</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><a href="mailto:bjash@kentrecords.com" target="_blank"><span style="color:blue">bjash@kentrecords.com</span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">IT Supervisor | Kent Record Management Inc.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">1950 Waldorf St. NW, Ste. A | Grand Rapids, MI 49544</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">W:616-459-6681 |
<a href="http://www.kentrecords.com/" target="_blank"><span style="color:blue">www.kentrecords.com</span></a></span><span style="color:black"><o:p></o:p></span></p>
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