<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Not my department but I get the incident alerts. There is a fiber cut in the area that is being worked on.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">Jeremy Neumann, Network Engineer, Service Assurance,
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">Enterprise Managed Services</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"> </span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Comcast Business Services</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img width="244" height="35" style="width:2.5416in;height:.3645in" id="Picture_x0020_1" src="cid:image001.png@01D30B6F.F2CDDF10" alt="cid:image002.png@01D2875C.DFB92700"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Outages [mailto:outages-bounces@outages.org]
<b>On Behalf Of </b>Mark Price via Outages<br>
<b>Sent:</b> Wednesday, August 2, 2017 8:43 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] Comcast NYC area<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I'm seeing consistent packet loss getting to Comcast endpoints in the northeast US. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">If you can, please forward to someone w/ a clue at Comcast?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal">$ mtr --report-wide 50.232.27.1<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">...<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 3.|-- <a href="http://e1-5.er01.ral01.alwaysdedicated.net">
e1-5.er01.ral01.alwaysdedicated.net</a> 0.0% 10 0.7 0.7 0.6 0.8 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 4.|-- 208.79.80.254 0.0% 10 7.0 7.1 7.0 7.2 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 5.|-- <a href="http://246.10.225.104.rdns.hostvirtual.com">
246.10.225.104.rdns.hostvirtual.com</a> 0.0% 10 7.0 7.0 6.8 7.2 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 6.|-- <a href="http://1200.ae8.er4.iad10.us.zip.zayo.com">
1200.ae8.er4.iad10.us.zip.zayo.com</a> 0.0% 10 7.1 7.2 6.9 7.5 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 7.|-- <a href="http://ae16.er5.iad10.us.zip.zayo.com">ae16.er5.iad10.us.zip.zayo.com</a> 0.0% 10 7.4 7.4 7.3 7.5 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 8.|-- <a href="http://ae15.cr2.dca2.us.zip.zayo.com">ae15.cr2.dca2.us.zip.zayo.com</a> 0.0% 10 8.5 8.5 8.2 9.0 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 9.|-- <a href="http://ae1.er2.iad10.us.zip.zayo.com">ae1.er2.iad10.us.zip.zayo.com</a> 0.0% 10 9.6 11.3 9.2 29.3 6.3<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 10.|-- <a href="http://zayo-comcast.iad10.us.zip.zayo.com">
zayo-comcast.iad10.us.zip.zayo.com</a> 0.0% 10 11.1 9.1 8.5 11.1 0.7<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 11.|-- <a href="http://hu-0-3-0-6-cr02.ashburn.va.ibone.comcast.net">
hu-0-3-0-6-cr02.ashburn.va.ibone.comcast.net</a> 0.0% 10 10.1 10.5 10.1 11.4 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 12.|-- <a href="http://be-10102-cr01.newark.nj.ibone.comcast.net">
be-10102-cr01.newark.nj.ibone.comcast.net</a> 20.0% 10 16.2 15.8 15.3 16.2 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 13.|-- <a href="http://be-10203-cr02.newyork.ny.ibone.comcast.net">
be-10203-cr02.newyork.ny.ibone.comcast.net</a> 30.0% 10 16.3 15.8 15.0 16.3 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 14.|-- <a href="http://be-7922-ar01.needham.ma.boston.comcast.net">
be-7922-ar01.needham.ma.boston.comcast.net</a> 20.0% 10 21.6 21.9 21.3 23.0 0.4<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 15.|-- <a href="http://te-0-7-0-0-sur02.foxboro.ma.boston.comcast.net">
te-0-7-0-0-sur02.foxboro.ma.boston.comcast.net</a> 10.0% 10 22.0 21.9 21.8 22.1 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 16.|-- 68.85.88.253 30.0% 10 21.9 21.9 21.8 22.0 0.0<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> 17.|-- <a href="http://50-232-27-1-static.hfc.comcastbusiness.net">
50-232-27-1-static.hfc.comcastbusiness.net</a> 30.0% 10 21.6 21.5 21.4 21.7 0.0<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</div>
</body>
</html>