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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks. They informed me as well:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p>Our engineers are seeing high utilization on a core device, and are working to identify the source of that congestion. <o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Brian Weir via Outages<br><b>Sent:</b> Tuesday, September 5, 2017 1:22 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] Lightower issues in NY?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Just spoke with NOC, Lightower issues extend beyond New York City service area according to NOC. Has been escalated to Level 3 techs, no ETA. Master ticket LT17132717<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Loss started occurring around 10am Eastern.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Sep 05, 2017, at 12:47 PM, Brian Weir via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p></div><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal>Can confirm. Issues at 233 Broadway with my connection going to 32 Ave of A.<br><br>--<o:p></o:p></p><div><p class=MsoNormal>Sent from a DEC VAX 4000-100<o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Sep 5, 2017, at 12:27 PM, Jim Norris via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>Same here from our LT circuit, general slowness overall.<o:p></o:p></p><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>Best,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'><unnamed.png></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'>IT Manager</span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'><br></span><b><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'>Jim Norris</span></b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'><br><br><a href="https://www.twitter.com/jimnorrisiv"><span style='font-size:10.5pt'>@jimnorrisiv</span></a></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'> | </span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>646-694-8898 </span><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On Sep 5, 2017, at 12:23 PM, Adam Greene via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Seeing packet loss on pings to<span class=apple-converted-space> </span><span style='color:#1F497D'>31.13.65.36 (Facebook), via Lightower.</span><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Not seeing the loss on pings via Spectrum.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Seeing the same loss on (3) independent Lightower circuits in NY.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>_______________________________________________<br>Outages mailing list<br></span><a href="mailto:Outages@outages.org"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#954F72'>Outages@outages.org</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br></span><a href="https://puck.nether.net/mailman/listinfo/outages"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#954F72'>https://puck.nether.net/mailman/listinfo/outages</span></a><o:p></o:p></p></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></div></blockquote><div><p class=MsoNormal><span class=body-text-content>_______________________________________________</span><br><span class=body-text-content>Outages mailing list</span><br><span class=body-text-content><a href="mailto:Outages@outages.org">Outages@outages.org</a></span><br><span class=body-text-content><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></span><o:p></o:p></p></div></div></blockquote></div></div></body></html>