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We are back up as of about 30 minutes ago, here's the last we got
from Level3:<br>
<br>
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<p class="MsoPlainText">*** CASCADED EXTERNAL NOTES 13-Sep-2017
20:26:29 GMT From
CASE: 13369921 - Event Outage Start: September 13, 2017 14:28 GMT
Outage Stop:
September 13, 2017 18:15 GMT Root Cause: A link was down impacting
IP services
for multiple markets in North Carolina.</p>
<p class="MsoPlainText">Fix Action: Services were re-routed, thus
restoring
services to a stable state. </p>
<p class="MsoPlainText">Summary: The IP NOC reported a link was down
impacting
multiple markets for North Carolina. Services began to re-route,
however, due
to an overutilization issue a delay was experienced. It was
determined the
service disruption remained ongoing. The IP NOC began attempting
to shift
traffic to resolve the overutilization issue, however many clients
continued to
experience packet loss and latency. The IP NOC completed migrating
the affected
service to adjacent paths and service restored. This service
impact has
concluded; if additional issues are experienced, please contact
the Level 3
Technical Service Center. There may be additional analysis and
discovery that
occurs as the incident is reviewed by NOC management. Any
available updates
will be relayed upon event ticket closure. At that time, a
customer
satisfaction survey link may be available. We strive to provide
thorough
communications containing the available information during a
service
disruption. Please let us know if the updates you received during
this event
were satisfactory.</p>
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Name="List Table 6 Colorful Accent 6"/>
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Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
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<![endif]--><br>
<br>
<div class="moz-cite-prefix">On 9/13/2017 3:48 PM, James Cornman via
Outages wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAJR+649MQZcvNO0exfEnfzj_e=5hZTYWDC8bJ9EXFVs2awqBdA@mail.gmail.com">
<div dir="ltr">Are there still reports of these issues with
Level3? Seeing similar with RR.com which is behind Level3. Any
word on the scope of this issue and if its still ongoing?
<div><br>
</div>
<div>-James</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Wed, Sep 13, 2017 at 1:44 PM,
Mattson, Martin A (Alan) via Outages <span dir="ltr"><<a
href="mailto:outages@outages.org" target="_blank"
moz-do-not-send="true">outages@outages.org</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US">
<div class="m_153495872362678453WordSection1">
<p class="MsoNormal">We saw another drop of connectivity
for a couple minutes around 11am today here in Raleigh
on our L3 Internet circuit and latency went from 20ms
to about 200ms between our NC and PA sites.
</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><a
name="m_153495872362678453__MailEndCompose"
moz-do-not-send="true"> </a></p>
<span></span>
<p class="MsoNormal"><b>From:</b> Outages [mailto:<a
href="mailto:outages-bounces@outages.org"
target="_blank" moz-do-not-send="true">outages-bounces@<wbr>outages.org</a>]
<b>
On Behalf Of </b>Aubrey Wells via Outages<br>
<b>Sent:</b> Wednesday, September 13, 2017 1:27 PM<br>
<b>To:</b> Berry Mobley <<a
href="mailto:berry@gadsdenst.org" target="_blank"
moz-do-not-send="true">berry@gadsdenst.org</a>><br>
<b>Cc:</b> <a href="mailto:outages@outages.org"
target="_blank" moz-do-not-send="true">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] Level3 high latency and
some packet loss Columbia SC</p>
<div>
<div class="h5">
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">There was a planned
maintenance for a router upgrade last night that
probably explains your circuit drop. Not seeing
any latency on our circuit after the maintenance
though.</p>
</div>
<div>
<p class="MsoNormal"><br clear="all">
</p>
<div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal">------------------------------<wbr>------------------------------<wbr>-----------</p>
</div>
<div>
<p class="MsoNormal">Aubrey Wells</p>
</div>
<div>
<p class="MsoNormal">Packethead
Consulting, LLC</p>
</div>
<div>
<p class="MsoNormal">Helping you get
your bits together since 0x7DE</p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">On Wed, Sep 13, 2017 at
1:24 PM, Berry Mobley via Outages <<a
href="mailto:outages@outages.org"
target="_blank" moz-do-not-send="true">outages@outages.org</a>>
wrote:</p>
<blockquote style="border:none;border-left:solid
#cccccc 1.0pt;padding:0in 0in 0in
6.0pt;margin-left:4.8pt;margin-right:0in">
<p class="MsoNormal">Good afternoon -<br>
<br>
We've been experiencing high latency
(~150ms) and around 8% packet loss to our L3
peer in Atlanta. We noticed the circuit drop
overnight for an hour or so, then
mid-morning things started to go downhill.
We've turned down this peering session, and
are opening a ticket, but is anybody else
seeing anything weird?<br>
<br>
Thanks,<br>
<br>
Berry<br>
<br>
______________________________<wbr>_________________<br>
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target="_blank" moz-do-not-send="true">https://puck.nether.net/<wbr>mailman/listinfo/outages</a></p>
</blockquote>
</div>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
</div>
</div>
<br>
______________________________<wbr>_________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" moz-do-not-send="true">Outages@outages.org</a><br>
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<br>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div class="gmail_signature" data-smartmail="gmail_signature">
<div dir="ltr">
<div>
<div dir="ltr">
<div>
<div dir="ltr">
<div><span style="background-color:rgb(255,255,255)">
<p
style="color:rgb(51,51,51);font-family:arial,sans-serif;font-size:13px;margin:0px"><b><span
style="font-size:10pt">James Cornman</span></b></p>
<p
style="color:rgb(51,51,51);font-family:arial,sans-serif;font-size:13px;margin:0px"><i><span
style="font-size:10pt">Chief Technology
Officer<br>
</span></i><span style="font-size:10pt"><a
href="mailto:jcornman@atlanticmetro.net"
style="color:rgb(51,51,51)"
target="_blank" moz-do-not-send="true"><span
style="color:blue">jcornman@atlanticmetro.net</span></a><br>
212.792.9950 - ext 101<br>
<b><span style="color:black"><br>
Atlantic Metro Communications</span></b></span></p>
<p
style="color:rgb(51,51,51);font-family:arial,sans-serif;font-size:13px;margin:0px"><i><span
style="font-size:10pt">4 Century Drive,
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<p style="margin:0px"><i
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</span></i><i
style="color:rgb(51,51,51);font-size:13.3333px">Cloud
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<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
Outages mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Outages@outages.org">Outages@outages.org</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a>
</pre>
</blockquote>
<br>
</body>
</html>