<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Tried resetting phones, airplane mode, reseating sim, resetting network settings. Only thing that worked was turning LTE to data only, placing a call, then switching back to data and voice. <br><br><div><div><br></div><div>Sent from my iPhone</div></div><div><br>On Nov 15, 2017, at 7:28 PM, Robert Schwartz via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We also had to enable and disable airplane mode on AT&T iPhones in Los Angeles in order to resume service.<o:p></o:p></span></p>
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<b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#424242;background:white">Robert Schwartz<o:p></o:p></span></b></p>
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<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959;background:white">Junior Systems Admin</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><a href="https://www.belairinternet.com/"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#424242;background:white;text-decoration:none"><image001.gif></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959">BEL AIR INTERNET</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959">Los Angeles:</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#5E5E5E"> <a href="tel:818.449.2626" target="_blank"><span style="color:#1155CC;text-decoration:none">818.449.2626</span></a> | </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959">Las
Vegas</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#7F7F7F">:</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#5E5E5E"> <a href="tel:702.789.3888" target="_blank"><span style="color:#1155CC;text-decoration:none">702.789.3888</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:purple;background:white"><a href="https://www.belairinternet.com/" target="_blank"><span style="color:#1155CC;text-decoration:none">belairinternet.com</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><i><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#7F7F7F;background:white">The best way to ensure top-quality wireless Internet performance is to use a dual-band AC router utilizing the 5Ghz network/spectrum.</span></i><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#7F7F7F"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Jesse Nowlin via Outages<br>
<b>Sent:</b> Wednesday, November 15, 2017 4:23 PM<br>
<b>Cc:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] [EXT] Re: ATT Calls not completing<o:p></o:p></span></p>
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<p class="MsoNormal">My iPhone X on ATT in Southern California was dead for a while. I reseated the SIM and its fine. There was a message at the top that said activated, and that was it. <o:p></o:p></p>
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<p><span style="font-size:10.0pt;color:black">Jesse Nowlin<br>
IT Manager<br>
O: <a href="tel:(310)%20639-7130" target="_blank">(310) 639-7130 X 217</a> <br>
M: <a href="tel:(310)%20579-6665" target="_blank">(310) 579-6665</a> <br>
E: <a href="mailto:jesse.n@westlandreg.com" target="_blank">jesse.n@westlandreg.com</a><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Cambria",serif;color:black">520 W. Willow St.<br>
Long Beach, CA 90806<br>
<a href="http://www.westlandrealestategroup.com">www.westlandrealestategroup.com</a><o:p></o:p></span></p>
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<p class="MsoNormal">On Wed, Nov 15, 2017 at 4:19 PM, Timothy Meade via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Getting reports from Southern Ohio about 60 minutes now. no ATT iPhones are working…<o:p></o:p></p>
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<p class="MsoNormal">On Nov 15, 2017, at 7:01 PM, Nicholas Saraniti via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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This seems to work for about half the phones I've tried:<o:p></o:p></p>
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<p class="MsoNormal">Settings—> general —> reset —> reset network settings<o:p></o:p></p>
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<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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On Nov 15, 2017, at 6:57 PM, Wulff, Ronald J via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Try airplane mode on and off. That fixed it for us when a reboot didn't<br>
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Sent with BlackBerry Work (<a href="http://www.blackberry.com/" target="_blank">www.blackberry.com</a>)<o:p></o:p></p>
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<p class="MsoNormal"><b>From: </b>Samual Carman via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Sent: </b>Nov 15, 2017 6:55 PM<br>
<b>To: </b>Jim Norris <<a href="mailto:jim@mic.com" target="_blank">jim@mic.com</a>><br>
<b>Cc: </b><a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject: </b>[EXT] Re: [outages] ATT Calls not completing<br>
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<p class="MsoNormal">Restarted all the iPhones I have in the company<o:p></o:p></p>
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<p class="MsoNormal">As well as both of my personal iPhones and the restart did not fix the issue <o:p></o:p></p>
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<p class="MsoNormal">On Wed, Nov 15, 2017 at 3:32 PM Jim Norris via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">This article mentions restarting your phone might fix. <o:p>
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<p class="MsoNormal"><a href="https://www.macrumors.com/2017/11/15/att-network-down-for-some-users/" target="_blank">https://www.macrumors.com/2017/11/15/att-network-down-for-some-users/</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#212121">Jim Norris</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#7E57C2"><a href="https://twitter.com/jimnorrisiv" target="_blank">@jimnorrisiv</a></span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#212121"> </span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#CCCCCC">|</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#212121"> </span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#7E57C2"><a href="tel:+16463180508" target="_blank">646-694-8898</a></span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal">On Wed, Nov 15, 2017 at 6:26 PM, Keith I Myers via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">The AT&T Twitter Page is going nuts as well, Some of the tweets are saying that AT&T is aware of a service issue. I am also hearing reports on my local new that it is only impacting iPhone users (Not sure if there is any truth to that one)
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<p class="MsoNormal"><a href="https://twitter.com/ATTCares?s=09" target="_blank">https://twitter.com/ATTCares?s=09</a><o:p></o:p></p>
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<p class="MsoNormal">On Nov 15, 2017 6:20 PM, "jd via Outages" <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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Issues in Los Angeles also right now<br>
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Sent from my BlackBerry - the most secure mobile device<br>
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From: <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
Sent: November 15, 2017 3:18 PM<br>
To: <a href="mailto:jbergoon@cspire.com" target="_blank">jbergoon@cspire.com</a><br>
Reply-to: <a href="mailto:adairw@amarillowireless.net" target="_blank">adairw@amarillowireless.net</a><br>
Cc: <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
Subject: Re: [outages] ATT Calls not completing<o:p></o:p></p>
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Yes. Is/was happening in Texas Panhandle earlier.<br>
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On Nov 15, 2017 5:11 PM, "John Bergoon via Outages" <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
wrote:<o:p></o:p></p>
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<p class="MsoNormal">> Anyone else having issues with ATT calls not completing. No ringback, just<br>
> an immediate disconnect on the Gulf coast.<br>
><br>
> John Bergoon | Sr. Net Ops Engineer | C Spire 107 Saint Francis Street,<br>
> Suite 2500 36602 | <a href="tel:251.445.6506" target="_blank">251.445.6506</a> office |
<a href="tel:251.366.6986" target="_blank">251.366.6986</a> wireless | cspire<br>
> .com<br>
><br>
><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">> _______________________________________________<br>
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<p class="MsoNormal">the wyer<o:p></o:p></p>
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<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p>
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</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>Outages mailing list</span><br><span><a href="mailto:Outages@outages.org">Outages@outages.org</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></span><br></div></blockquote></body></html>