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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Since Sunday 15:36 UTC.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'><o:p> </o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Updates here:<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'><a href="https://portal.office.com/servicestatus">https://portal.office.com/servicestatus</a><o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'><o:p> </o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Title: OneDrive web application issue<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>User Impact: Users may be unable to access the OneDrive web application located at https://onedrive.live.com.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>More info: Affected users may encounter an error which states, "Sorry, an error has occurred". While we're focused on remediation, users may be able to access their files using the desktop or mobile clients as alternative methods.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Current status: We're continuing to implement a configuration update to restore service.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Start time: Sunday, December 17, 2017, at 3:36 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Next update by: Sunday, December 17, 2017, at 11:30 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Title: OneDrive web application issue<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>User Impact: Users may be unable to access the OneDrive web application located at https://onedrive.live.com.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>More info: Affected users may encounter an error which states, "Sorry, an error has occurred". While we're focused on remediation, users may be able to access their files using the desktop or mobile clients as alternative methods.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Current status: Restarting affected systems did not completely resolve the issue. We're implementing a configuration update to restore service.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Start time: Sunday, December 17, 2017, at 3:36 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Next update by: Sunday, December 17, 2017, at 9:30 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Title: OneDrive web application issue<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>User Impact: Users may be unable to access the OneDrive web application located at https://onedrive.live.com.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>More info: Affected users may encounter an error which states, "Sorry, an error has occurred". While we're focused on remediation, users may be able to access their files using the desktop or mobile clients as alternative methods.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Current status: We're restarting affected systems to restore service.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Start time: Sunday, December 17, 2017, at 3:36 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Next update by: Sunday, December 17, 2017, at 8:00 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Title: OneDrive web application issue<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>User Impact: Users may be unable to access the OneDrive web application located at https://onedrive.live.com.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>More info: Affected users may encounter an error which states, "Sorry, an error has occurred". While we're focused on remediation, users may be able to access their files using the desktop or mobile clients as alternative methods.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Current status: We're analyzing system logs to determine the source of the issue.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Start time: Sunday, December 17, 2017, at 3:36 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Next update by: Sunday, December 17, 2017, at 7:00 PM UTC<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Title: OneDrive web application issue<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>User Impact: Users may be unable to access the OneDrive web application located at https://onedrive.live.com.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>More info: Affected users may encounter an error which states, "Sorry, an error has occurred". While we're focused on remediation, users may be able to access their files using the desktop or mobile clients as alternative methods.<o:p></o:p></span></p><p class=ng-binding style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'>Current status: We're investigating an issue with the OneDrive web application. We'll provide an update within 30 minutes.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#333333;letter-spacing:.1pt'><a href="javascript:void(0)"><span style='color:#0078D7'>Show less</span></a><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>