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--></style></head><body lang=EN-CA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span lang=EN-US>Is the NNI with them for LAN type services or is it TPIA? We have both and are not experiencing any issues so sounds like possibly the demarcation switch you are connected to possibly ….<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Paul<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:12.0pt;color:black'>From: </span></b><span style='font-size:12.0pt;color:black'>Outages <outages-bounces@outages.org> on behalf of Nick Pron via Outages <outages@outages.org><br><b>Reply-To: </b>Nick Pron <Nick.Pron@xbase.com><br><b>Date: </b>Wednesday, May 16, 2018 at 8:54 AM<br><b>To: </b>"outages@outages.org List" <outages@outages.org><br><b>Subject: </b>[outages] Cogeco - Toronto outage?<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><a name="_MailOriginalBody">Anyone have info about this? We’ve been having issues with our NNI since Monday with our customers (down, packet loss, etc)<o:p></o:p></a></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'> <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>Cogeco’s master tickets 718506 and 719701 claim they’ve swapped line cards in a core switch, upgraded IOS and still working with Cisco.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>Our rep seems to hint at that there’s more at play here than the tickets are saying..<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'> <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>Last update from them was 7:35 AM EDT<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>Unfortunately, we have seen further instability on the affected network device and are continuing to work with our Cisco partner to isolate the issue and implement a restoration plan. <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>We are still unable to provide an estimated time to restore but we will provide further updates as soon as more information becomes available. <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>Once again we apologize for any disruption to your services that this may be causing.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'> <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'> <o:p></o:p></span></p><p class=MsoNormal><span style='mso-bookmark:_MailOriginalBody'>_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages </span><o:p></o:p></p></div></body></html>