<div dir="ltr">We are also seeing some outages around the Toronto area. One of our NNI is also flapping from time to time. The weird part is that I'm seeing two way traffic, but way under the usual levels on the circuits.<div><br></div><div>Anyone has any concrete info from Cogeco?</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 16, 2018 at 9:20 AM, Nick Pron via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">LAN type. That’s what it seems like.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We did notice that a customer we have on ICA we can’t reach them as one of the hops goes through Cogeco
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b>From:</b> Paul Stewart [mailto:<a href="mailto:paul@paulstewart.org" target="_blank">paul@paulstewart.org</a>] <br>
<b>Sent:</b> Wednesday, May 16, 2018 8:57 AM<br>
<b>To:</b> Nick Pron <<a href="mailto:Nick.Pron@xbase.com" target="_blank">Nick.Pron@xbase.com</a>>; <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a> List <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Subject:</b> Re: [outages] Cogeco - Toronto outage?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Is the NNI with them for LAN type services or is it TPIA? We have both and are not experiencing any issues so sounds like possibly the demarcation switch you are connected to possibly ….<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Paul<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:12.0pt;color:black">From:
</span></b><span lang="EN-CA" style="font-size:12.0pt;color:black">Outages <</span><a href="mailto:outages-bounces@outages.org" target="_blank"><span lang="EN-CA" style="font-size:12.0pt">outages-bounces@outages.org</span></a><span lang="EN-CA" style="font-size:12.0pt;color:black">>
on behalf of Nick Pron via Outages <</span><a href="mailto:outages@outages.org" target="_blank"><span lang="EN-CA" style="font-size:12.0pt">outages@outages.org</span></a><span lang="EN-CA" style="font-size:12.0pt;color:black">><br>
<b>Reply-To: </b>Nick Pron <</span><a href="mailto:Nick.Pron@xbase.com" target="_blank"><span lang="EN-CA" style="font-size:12.0pt">Nick.Pron@xbase.com</span></a><span lang="EN-CA" style="font-size:12.0pt;color:black">><br>
<b>Date: </b>Wednesday, May 16, 2018 at 8:54 AM<br>
<b>To: </b>"</span><a href="mailto:outages@outages.org%20List" target="_blank"><span lang="EN-CA" style="font-size:12.0pt">outages@outages.org List</span></a><span lang="EN-CA" style="font-size:12.0pt;color:black">" <</span><a href="mailto:outages@outages.org" target="_blank"><span lang="EN-CA" style="font-size:12.0pt">outages@outages.org</span></a><span lang="EN-CA" style="font-size:12.0pt;color:black">><br>
<b>Subject: </b>[outages] Cogeco - Toronto outage?<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-CA"><u></u> <u></u></span></p>
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<p class="MsoNormal"><a name="m_-2168429094649974708__MailOriginalBody"><span lang="EN-CA">Anyone have info about this? We’ve been having issues with our NNI since Monday with our customers (down, packet loss, etc)<u></u><u></u></span></a></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Cogeco’s master tickets 718506 and 719701 claim they’ve swapped line cards in a core switch, upgraded IOS and still working with Cisco.<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Our rep seems to hint at that there’s more at play here than the tickets are saying..<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Last update from them was 7:35 AM EDT<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Unfortunately, we have seen further instability on the affected network device and are continuing to work with our Cisco partner to isolate the issue and implement a restoration
plan. <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">We are still unable to provide an estimated time to restore but we will provide further updates as soon as more information becomes available.
<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Once again we apologize for any disruption to your services that this may be causing.<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
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