<div dir="ltr"><div>Appears they're having some bigger issues, I couldn't reach <a href="http://www.esasafe.com">www.esasafe.com</a> from a Cogeco business fiber line, but could from a connection that is based off cogeco's cable network(<a href="http://start.ca">start.ca</a>). MTR got completely lost on the fiber link(stops two hops past <a href="http://burl-ts1.cgocable.net">burl-ts1.cgocable.net</a>, with heavy(8-10%) packet loss from that point on), but made it to Rogers (the hoster of <a href="http://esasafe.com">esasafe.com</a>) from the home connection just fine.<br><br></div>Just retested after typing the above up and it appears to work again, so they're having some issues.<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 16, 2018 at 9:20 AM, Nick Pron via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="#0563C1" vlink="#954F72" lang="EN-US">
<div class="m_7369072815452903611WordSection1">
<p class="MsoNormal">LAN type. That’s what it seems like.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We did notice that a customer we have on ICA we can’t reach them as one of the hops goes through Cogeco
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Paul Stewart [mailto:<a href="mailto:paul@paulstewart.org" target="_blank">paul@paulstewart.org</a>] <br>
<b>Sent:</b> Wednesday, May 16, 2018 8:57 AM<br>
<b>To:</b> Nick Pron <<a href="mailto:Nick.Pron@xbase.com" target="_blank">Nick.Pron@xbase.com</a>>; <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a> List <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Subject:</b> Re: [outages] Cogeco - Toronto outage?<u></u><u></u></p>
</div>
</div><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Is the NNI with them for LAN type services or is it TPIA? We have both and are not experiencing any issues so sounds like possibly the demarcation switch you are connected to possibly ….<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Paul<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black" lang="EN-CA">From:
</span></b><span style="font-size:12.0pt;color:black" lang="EN-CA">Outages <</span><a href="mailto:outages-bounces@outages.org" target="_blank"><span style="font-size:12.0pt" lang="EN-CA">outages-bounces@outages.org</span></a><span style="font-size:12.0pt;color:black" lang="EN-CA">>
on behalf of Nick Pron via Outages <</span><a href="mailto:outages@outages.org" target="_blank"><span style="font-size:12.0pt" lang="EN-CA">outages@outages.org</span></a><span style="font-size:12.0pt;color:black" lang="EN-CA">><br>
<b>Reply-To: </b>Nick Pron <</span><a href="mailto:Nick.Pron@xbase.com" target="_blank"><span style="font-size:12.0pt" lang="EN-CA">Nick.Pron@xbase.com</span></a><span style="font-size:12.0pt;color:black" lang="EN-CA">><br>
<b>Date: </b>Wednesday, May 16, 2018 at 8:54 AM<br>
<b>To: </b>"</span><a href="mailto:outages@outages.org%20List" target="_blank"><span style="font-size:12.0pt" lang="EN-CA">outages@outages.org List</span></a><span style="font-size:12.0pt;color:black" lang="EN-CA">" <</span><a href="mailto:outages@outages.org" target="_blank"><span style="font-size:12.0pt" lang="EN-CA">outages@outages.org</span></a><span style="font-size:12.0pt;color:black" lang="EN-CA">><br>
<b>Subject: </b>[outages] Cogeco - Toronto outage?<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-CA"><u></u> <u></u></span></p>
</div>
<p class="MsoNormal"><a name="m_7369072815452903611__MailOriginalBody"><span lang="EN-CA">Anyone have info about this? We’ve been having issues with our NNI since Monday with our customers (down, packet loss, etc)<u></u><u></u></span></a></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Cogeco’s master tickets 718506 and 719701 claim they’ve swapped line cards in a core switch, upgraded IOS and still working with Cisco.<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Our rep seems to hint at that there’s more at play here than the tickets are saying..<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Last update from them was 7:35 AM EDT<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Unfortunately, we have seen further instability on the affected network device and are continuing to work with our Cisco partner to isolate the issue and implement a restoration
plan. <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">We are still unable to provide an estimated time to restore but we will provide further updates as soon as more information becomes available.
<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">Once again we apologize for any disruption to your services that this may be causing.<u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA"> <u></u><u></u></span></span></p>
<p class="MsoNormal"><span><span lang="EN-CA">______________________________<wbr>_________________ Outages mailing list
</span></span><a href="mailto:Outages@outages.org" target="_blank"><span><span lang="EN-CA">Outages@outages.org</span></span><span></span></a><span>
</span><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank"><span><span lang="EN-CA">https://puck.nether.net/<wbr>mailman/listinfo/outages</span></span><span></span></a><span>
</span><span lang="EN-CA"><u></u><u></u></span></p>
</div></div></div>
</div>
<br>______________________________<wbr>_________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer" target="_blank">https://puck.nether.net/<wbr>mailman/listinfo/outages</a><br>
<br></blockquote></div><br></div>