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--></style></head><body lang="EN-CA" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="mso-fareast-language:EN-US">Looks like it’s limited to Zayo. We CICd a Toll Free number to another carrier to test and it’s able to receive calls now. No update from Zayo/Allstream SIP team. </span></p><p class="MsoNormal"><span style="mso-fareast-language:EN-US"> </span></p><div><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p class="MsoNormal"><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835"><span style="color:windowtext;text-decoration:none"><img border="0" width="63" height="42" style="width:.6583in;height:.4375in" id="Picture_x0020_8" src="cid:image001.jpg@01D3FCE0.7930C6F0" alt="http://www.nuvoxx.ca/images/star-telecom.png"></span></a></p></td><td valign="top" style="border:none;border-right:solid #b1b1b1 1.0pt;padding:0cm 0cm 0cm 0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15.0pt"><p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333">Ivan Kovacevic</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"><br></span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:#adadad">VP Client Services</span></i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"> </span></p><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tr><td style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal"><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">STAR TELECOM</span></b> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada</span> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal" style="mso-line-height-alt:9.0pt"><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835"><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#31a8c6;text-decoration:none">www.startelecom.ca</span></b></a> </p></td></tr></table></td></tr></table><p class="MsoNormal"> </p></div><p class="MsoNormal"><span style="mso-fareast-language:EN-US"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Adam Moss <<a href="mailto:amoss@flowroute.com">amoss@flowroute.com</a>> <br><b>Sent:</b> June 5, 2018 3:02 PM<br><b>To:</b> Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca">ivan.kovacevic@startelecom.ca</a>><br><b>Cc:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> Re: [outages] 514 / Quebec outage (incoming local numbers and toll free calls)</span></p></div></div><p class="MsoNormal"> </p><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><div><p class="MsoNormal">I am able to reach 514 area code numbers via Iristel trunks, and do not have any customer reports at this time for 514 numbers unable to be reached.</p></div><div><p> </p><div><p> </p><div><p class="MsoNormal">On Tue, Jun 5, 2018 11:39 AM, Ivan Kovacevic via Outages <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a> wrote:</p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt"><div><p>We are getting complaints from a number of clients that their 514 numbers are not working (ringing busy) and that their toll free numbers are not able to receive calls from Quebec. One of the clients mentioned that there is a Bell fibre cut. </p><p> </p><p>We’ve opened a ticket with the underlying carrier but wanted to check if any anyone is aware of any active outages? </p><p> </p><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835"><span style="text-decoration:none"><img border="0" width="63" height="42" style="width:.6583in;height:.4375in" id="Picture_x0020_2" src="cid:image002.jpg@01D3FCE0.7930C6F0" alt="http://www.nuvoxx.ca/images/star-telecom.png"></span></a></p></td><td valign="top" style="border:none;border-right:solid #b1b1b1 1.0pt;padding:0cm 0cm 0cm 0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15.0pt"><p><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333">Ivan Kovacevic</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"><br></span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:#adadad">VP Client Services</span></i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"> </span></p><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tr><td style="padding:0cm 0cm 0cm 0cm"><p><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">STAR TELECOM</span></b> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada</span> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p style="line-height:9.0pt"><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835"><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#31a8c6;text-decoration:none">www.startelecom.ca</span></b></a> </p></td></tr></table></td></tr></table><p> </p><p> </p></div><p class="MsoNormal"> </p><p><span style="font-size:10.0pt">NOTE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by replying to this email, and destroy all copies of the original message.</span></p></blockquote></div></div></div><div><p class="MsoNormal"> </p></div><div><div><div><div><div><div><div><div><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="480" style="width:360.0pt;background:white;border-collapse:collapse"><tr style="height:4.8pt"><td valign="top" style="padding:0cm 0cm 0cm 0cm;height:4.8pt"><div><p class="MsoNormal" style="line-height:0%"><span style="font-family:"Times",serif"><img border="0" width="1" height="1" style="width:.0083in;height:.0083in" id="_x0000_i1030" src="http://go.flowroute.com/l/48002/2015-05-06/qmxzf/48002/34618/201405_email_sign_empty.png" alt="http://go.flowroute.com/l/48002/2015-05-06/qmxzf/48002/34618/201405_email_sign_empty.png"></span><span style="font-family:"Times",serif"></span></p></div></td></tr><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border-collapse:collapse"><tr><td width="336" valign="top" style="width:252.0pt;padding:0cm 0cm 0cm 0cm"><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse"><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal" style="line-height:10.5pt"><b><span style="font-size:13.5pt;font-family:"Century Gothic",sans-serif;color:#373737;text-transform:uppercase">ADAM MOSS</span></b></p></td></tr><tr style="height:2.4pt"><td valign="top" style="padding:0cm 0cm 0cm 0cm;height:2.4pt"><div><p class="MsoNormal" style="line-height:0%"><img border="0" width="1" height="1" style="width:.0083in;height:.0083in" id="_x0000_i1029" src="http://go.flowroute.com/l/48002/2015-05-06/qmxzf/48002/34618/201405_email_sign_empty.png" 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