<div dir="ltr">Hey everyone,<div><br></div><div>There is currently a major incident at Bell with a transport/wavelength being impacted. We believe that Allstream/Zayo is impacted by the link failure and by a side effect, their SIP/Telephony platform is currently experiencing severe issues. Incoming calls on Allstream DIDs are failing.</div><div><br></div><div>We did not get an ETR for the moment.</div><div><br></div><div>Thanks</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jun 5, 2018 at 3:18 PM, Ivan Kovacevic via Outages <span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-CA" link="blue" vlink="purple"><div class="m_-4012152991940282688WordSection1"><p class="MsoNormal"><span>Looks like it’s limited to Zayo. We CICd a Toll Free number to another carrier to test and it’s able to receive calls now. No update from Zayo/Allstream SIP team.  </span></p><span class=""><p class="MsoNormal"><span> </span></p><div><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p class="MsoNormal"><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835" target="_blank"><span style="color:windowtext;text-decoration:none"><img border="0" width="63" height="42" style="width:.6583in;height:.4375in" id="m_-4012152991940282688Picture_x0020_8" src="cid:image001.jpg@01D3FCE0.7930C6F0" alt="http://www.nuvoxx.ca/images/star-telecom.png"></span></a></p></td><td valign="top" style="border:none;border-right:solid #b1b1b1 1.0pt;padding:0cm 0cm 0cm 0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15.0pt"><p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333">Ivan Kovacevic</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"><br></span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:#adadad">VP Client Services</span></i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"> </span></p><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal"><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">STAR TELECOM</span></b> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada</span> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal"><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835" target="_blank"><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#31a8c6;text-decoration:none">www.startelecom.ca</span></b></a> </p></td></tr></tbody></table></td></tr></tbody></table><p class="MsoNormal"> </p></div><p class="MsoNormal"><span> </span></p></span><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Adam Moss <<a href="mailto:amoss@flowroute.com" target="_blank">amoss@flowroute.com</a>> <br><b>Sent:</b> June 5, 2018 3:02 PM<br><b>To:</b> Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca" target="_blank">ivan.kovacevic@startelecom.ca</a><wbr>><br><b>Cc:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br><b>Subject:</b> Re: [outages] 514 / Quebec outage (incoming local numbers and toll free calls)</span></p></div></div><p class="MsoNormal"> </p><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%"><tbody><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><span class=""><div><p class="MsoNormal">I am able to reach 514 area code numbers via Iristel trunks, and do not have any customer reports at this time for 514 numbers unable to be reached.</p></div></span><div><p> </p><div><p> </p><div><span class=""><p class="MsoNormal">On Tue, Jun 5, 2018 11:39 AM, Ivan Kovacevic via Outages <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a> wrote:</p></span><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt"><span class=""><div><p>We are getting complaints from a number of clients that their 514 numbers are not working (ringing busy) and that their toll free numbers are not able to receive calls from Quebec. One of the clients mentioned that there is a Bell fibre cut. </p><p> </p><p>We’ve opened a ticket with the underlying carrier but wanted to check if any anyone is aware of any active outages?  </p><p> </p><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835" target="_blank"><span style="text-decoration:none"><img border="0" width="63" height="42" style="width:.6583in;height:.4375in" id="m_-4012152991940282688Picture_x0020_2" src="cid:image002.jpg@01D3FCE0.7930C6F0" alt="http://www.nuvoxx.ca/images/star-telecom.png"></span></a></p></td><td valign="top" style="border:none;border-right:solid #b1b1b1 1.0pt;padding:0cm 0cm 0cm 0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15.0pt"><p><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333">Ivan Kovacevic</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"><br></span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:#adadad">VP Client Services</span></i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#adadad"> </span></p><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="padding:0cm 0cm 0cm 0cm"><p><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">STAR TELECOM</span></b> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#5c5c5c">5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada</span> </p></td></tr><tr><td style="padding:0cm 0cm 0cm 0cm"><p style="line-height:9.0pt"><a href="http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835" target="_blank"><b><span style="font-size:7.0pt;font-family:"Trebuchet MS",sans-serif;color:#31a8c6;text-decoration:none">www.startelecom.ca</span></b></a> </p></td></tr></tbody></table></td></tr></tbody></table><p> </p><p> </p></div><p class="MsoNormal"> </p></span><p><span style="font-size:10.0pt">NOTE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by replying to this email, and destroy all copies of the original message.</span></p></blockquote></div></div></div><div><p class="MsoNormal"> </p></div><div><div><div><div><div><div><div><div><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="480" style="width:360.0pt;background:white;border-collapse:collapse"><tbody><tr style="height:4.8pt"><td valign="top" style="padding:0cm 0cm 0cm 0cm;height:4.8pt"><div><p class="MsoNormal" style="line-height:0%"><span style="font-family:"Times",serif"><img border="0" width="1" height="1" style="width:.0083in;height:.0083in" id="m_-4012152991940282688_x0000_i1030" src="http://go.flowroute.com/l/48002/2015-05-06/qmxzf/48002/34618/201405_email_sign_empty.png" alt="http://go.flowroute.com/l/48002/2015-05-06/qmxzf/48002/34618/201405_email_sign_empty.png"></span><span style="font-family:"Times",serif"></span></p></div></td></tr><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border-collapse:collapse"><tbody><tr><td width="336" valign="top" style="width:252.0pt;padding:0cm 0cm 0cm 0cm"><table class="m_-4012152991940282688MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse"><tbody><tr><td valign="top" style="padding:0cm 0cm 0cm 0cm"><p class="MsoNormal" style="line-height:10.5pt"><b><span style="font-size:13.5pt;font-family:"Century Gothic",sans-serif;color:#373737;text-transform:uppercase">ADAM MOSS</span></b></p></td></tr><tr style="height:2.4pt"><td valign="top" style="padding:0cm 0cm 0cm 0cm;height:2.4pt"><div><p class="MsoNormal" style="line-height:0%"><img border="0" width="1" height="1" style="width:.0083in;he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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div style="font-size:12.8px;color:rgb(136,136,136)"><b><font face="arial, helvetica, sans-serif">Laurent Dumont</font></b></div><div style="font-size:12.8px;color:rgb(136,136,136)"><i style="font-size:12.8px;color:rgb(34,34,34)"><font color="#888888">Spécialiste réseau / Network specialist</font></i><br></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif"><b style="color:rgb(34,34,34)"><font color="#444444">Fibre</font><font color="#6aa84f">noire</font></b> - <a href="http://www.fibrenoire.ca/" style="color:rgb(0,0,204)" target="_blank">www.fibrenoire.ca</a></font></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif">A: 550<div style="display:inline">​, avenue </div>Beaumont, <div style="display:inline">​bureau</div> 320, <div style="display:inline">Montréal (Québec)</div> H3N 1V1</font></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif">T. 514 907-3002 x132</font></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif">C.438-825-4642</font></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif" style="color:rgb(17,85,204)">ldumont<a href="mailto:farchambault@fibrenoire.ca" style="color:rgb(17,85,204)" target="_blank">@fibrenoire.ca</a></font></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif">Twitter: <a href="https://twitter.com/fibrenoire" target="_blank">Twitter Fibrenoire</a></font><br></div><div style="font-size:12.8px;color:rgb(136,136,136)"><font face="arial, helvetica, sans-serif"><br></font></div><div style="font-size:12.8px"><font face="arial, helvetica, sans-serif" size="1" color="#666666"><i>--Note de confidentialité--</i></font></div><div style="font-size:12.8px"><font face="arial, helvetica, sans-serif" size="1" color="#666666"><i><br></i></font></div><div style="font-size:12.8px"><font size="1" face="arial, helvetica, sans-serif" color="#666666"><i>Ce message électronique et toutes pièces jointes contiennent des informations privilégiées et confidentielles. Si vous n'êtes pas le destinataire prévu, il est strictement interdit d'utiliser, de copier ou divulguer les informations ainsi transmises; merci d'en aviser l'expéditeur et de les supprimer de votre ordinateur.</i></font></div><div style="font-size:12.8px"><font size="1" face="arial, helvetica, sans-serif" color="#666666"><i><br></i></font></div><div style="font-size:12.8px"><font size="1" face="arial, helvetica, sans-serif" color="#666666"><i>--Confidentiality Note--</i></font></div><div style="font-size:12.8px"><font size="1" face="arial, helvetica, sans-serif" color="#666666"><i><br></i></font></div><div style="font-size:12.8px"><font size="1" face="arial, helvetica, sans-serif" color="#666666"><i>This email message and any attachments contain privileged and confidential information. If you are not the intended recipient, your use, copying or disclosure of this information is prohibited; please contact the sender and delete the material from your computer.</i></font></div></div></div></div></div></div></div>
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