<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Anyone know what’s going on with them the last few days? We have a few dozen customers who have had their caller ID name changed as of a few days ago, Monday or over the weekend probably, but their support is ignoring our questions on what’s
 happened. My guess is something happened during a database maintenance but like I said, they won’t answer our questions.<o:p></o:p></p>
</div>
<p style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">
<table style="WIDTH: 660px">
<tbody>
<tr>
<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial; WIDTH: 660px" valign="top">
<a title="www.northland.net;" href="http://www.northland.net/"><img style="BORDER-TOP: 0px; BORDER-RIGHT: 0px; BORDER-BOTTOM: 0px; BORDER-LEFT: 0px" src="cid:Capture_2f362413-48ac-4bb3-b2ec-6157617ffdb8.PNG"></a></td>
</tr>
<tr>
<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial" valign="top">
<p style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><span style="FONT-SIZE: 12pt"><font color="#173963">Bryon Adams</font><br>
<span style="FONT-SIZE: 10pt"><font color="#628fb5">Network Services Technician</font><br>
+ T <font color="#7a9ac2">315 624 2023</font><br>
+ F <font color="#628fb5"></font><br>
+ <font color="#628fb5">badams@northland.net</font></span></span><span style="FONT-SIZE: 12pt"><span style="FONT-SIZE: 10pt"><br>
+ <a style="TEXT-DECORATION: none; COLOR: #628fb5" href="http://www.northland.net" <A="">
www.northland.net</a> </span></span></p>
</td>
</tr>
<tr>
<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial" valign="top"><font color="#173963">DATA
<font color="#f36c21">+</font> VOICE <font color="#f59d56">+</font> EQUIPMENT SOLUTIONS</font></td>
</tr>
<tr>
<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial" valign="top"><a class="socialLink" href="http://www.facebook.com/NorthlandCommunications"><img class="socialLink" border="0" src="cid:fb_c6cc9b1e-0c26-4fb5-8303-05b4511df3a5.png"></a> <a class="socialLink" href="https://www.linkedin.com/company-beta/2217840/"><img class="socialLink" border="0" src="cid:in_30ee67ab-2a3f-4c62-9ee5-e2fc9c943c81.png"></a> <a class="socialLink" href="https://twitter.com/NorthlandCom"><img class="socialLink" border="0" src="cid:tw_bcea77d6-ef61-47da-bbdf-93d704743c68.png"></a></td>
</tr>
</tbody>
</table>
</p>
</body>
</html>