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I have a Wide Open West Circuit in Chicago, IP traffic on that
circuit traversing a Level3 to Wide Open West handoff in Cleveland
(4.53.197.82) is dropping. The problem started on Friday evening at
11pmGMT. Wide Open West has acknowledged that there is an issue,
but said that they have to work with Level3 to resolve the problem.
I just spoke to front line support again this morning, and was told
that this has been escalated to network engineering, but have no ETA
on a resolution, and my traffic traversing that hop is still
dropping. Front line Support said that there may not be any
movement until business hours monday. <br>
<br>
Does anyone have any other updates or experiencing similar? It
appears to only be affecting traffic that traverses this one hop.
Traffic coming into Wide Open West from other peers is unaffected.
<br>
<br>
traceroute to 216.152.49.202 (216.152.49.202), 30 hops max, 64 byte
packets<br>
1 64.136.164.253 (64.136.164.253) 0.320 ms 0.383 ms 0.455 ms<br>
2 64.136.161.253 (64.136.161.253) 0.162 ms 0.163 ms 0.173 ms<br>
3 4.14.72.61 (4.14.72.61) 3.699 ms 3.713 ms 3.725 ms<br>
4 4.53.197.82 (4.53.197.82) 5.508 ms 5.521 ms 5.531 ms<br>
5 * * *<br>
6 * * *<br>
7 * * *<br>
8 * * *<br>
<br>
<font face="monospace,monospace">traceroute to 216.152.49.202
(216.152.49.202), 30 hops max, 60 byte packets<br>
1 <a moz-do-not-send="true"
href="http://ssdsemi3.a2hosting.com">ssdsemi3.a2hosting.com</a>
(199.195.117.14) 0.051 ms 0.014 ms 0.011 ms<br>
2 <a moz-do-not-send="true"
href="http://75.98.175.211.static.a2webhosting.com">75.98.175.211.static.a2webhosting.com</a>
(75.98.175.211) 0.433 ms 0.512 ms 0.571 ms<br>
3 <a moz-do-not-send="true"
href="http://75.98.175.254.static.a2webhosting.com">75.98.175.254.static.a2webhosting.com</a>
(75.98.175.254) 0.274 ms 0.293 ms 0.272 ms<br>
4 <a moz-do-not-send="true"
href="http://xe-11-0-1.bar2.Detroit1.Level3.net">xe-11-0-1.bar2.Detroit1.Level3.net</a>
(4.31.124.141) 0.554 ms 0.579 ms 0.560 ms<br>
5 <a moz-do-not-send="true"
href="http://ae-0-11.bar1.Cleveland1.Level3.net">ae-0-11.bar1.Cleveland1.Level3.net</a>
(4.69.136.185) 3.821 ms <a moz-do-not-send="true"
href="http://ae-8-13.bar1.Cleveland1.Level3.net">ae-8-13.bar1.Cleveland1.Level3.net</a>
(4.69.135.118) 3.830 ms <a moz-do-not-send="true"
href="http://ae-0-11.bar1.Cleveland1.Level3.net">ae-0-11.bar1.Cleveland1.Level3.net</a>
(4.69.136.185) 3.813 ms<br>
6 <a moz-do-not-send="true"
href="http://WIDEOPENWES.bar1.Cleveland1.Level3.net">WIDEOPENWES.bar1.Cleveland1.Level3.net</a>
(4.53.197.82) 12.600 ms 11.649 ms 11.669 ms<br>
7 * * *<br>
8 * * *<br>
9 * * *<br>
10 * * *<br>
</font><br>
<br>
Nate<br>
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