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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I agree with Josh. Customers calling because they can’t get to Facebook means an increased call volume for our call center. I am glad that this was brought to our attention because we can be ready for an influx of calls and have techs on standby if we get overwhelmed. Thanks for being so condescending though, shows how much thought was involved in your message.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:13.45pt;margin-right:0in;margin-bottom:13.45pt;margin-left:0in'><span style='color:#222222'>Thank you<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:13.45pt;margin-right:0in;margin-bottom:13.45pt;margin-left:0in'><span style='color:#222222'><img width=150 height=122 style='width:1.5625in;height:1.2708in' id="mcntPicture_x0020_1" src="cid:image001.jpg@01D42B2C.12626260" alt="cid:3595422472_8397533"><br><br></span><b><span style='font-family:"Arial",sans-serif;color:#0A4327'>John Quinby<br></span></b><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Network Operations Center Team Lead</span></i><span style='color:#222222'><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'><hr size=3 width="95%" align=center></span></div><p class=MsoNormal style='mso-margin-top-alt:13.45pt;margin-right:0in;margin-bottom:12.0pt;margin-left:0in'><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:gray'>Vision Net, Inc</span></b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:gray'> | <a href="http://www.vision.net/" target="_blank" title="http://www.vision.net"><span style='color:#954F72'>http://www.vision.net</span></a></span><span style='color:#222222'> </span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:gray'> | </span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:gray'>(406) 216-4620 – desk </span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:gray'> | </span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:gray'>(406) 836-0223 – cell</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of </b>Josh Luthman via Outages<br><b>Sent:</b> Friday, August 03, 2018 1:11 PM<br><b>To:</b> James <jamesam@gmail.com><br><b>Cc:</b> OUTAGES Mailing List <outages@outages.org><br><b>Subject:</b> Re: [outages] Facebook Outage<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>As an ISP we get tons of calls when "the Internet is down" because Facebook.com doesn't load. It is the third most visited website in the world after all. I'm sure there are others that benefit from knowing this information.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>It's disappointing you're starting a discussion on the non-discussion list this odd complaint is not appropriate here.<o:p></o:p></p></div></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>Josh Luthman<br>Office: 937-552-2340<br>Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373<o:p></o:p></p></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Aug 3, 2018 at 3:07 PM, James via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal>I’m surprised a Facebook outage rises to the level that it would be included in this list. I guess disappointed is more appropriate.<o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>James<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><p class=MsoNormal>On Fri, Aug 3, 2018 at 1:53 PM Eduardo Schoedler via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p></div></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><div><div><p class=MsoNormal>2018-08-03 14:04 GMT-03:00 Saymon Fernandes via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>>:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><p class=MsoNormal>Hello, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Anyone knows what caused this ?<o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div></blockquote><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><a href="mailto:noc@fb.com" target="_blank">noc@fb.com</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>--<o:p></o:p></p></div><div><p class=MsoNormal>Eduardo Schoedler<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></div></div><p class=MsoNormal>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></blockquote></div></div><p class=MsoNormal><span class=hoenzb><span style='color:#888888'>-- <o:p></o:p></span></span></p><div><p class=MsoNormal><span style='color:#888888'>_<br>James Mitchell<br>636-634-0196<br><a href="mailto:Jamesam@gmail.com" target="_blank">Jamesam@gmail.com</a></span><o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>