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<p class="MsoNormal"><span style="font-size:11.0pt">Hello Outages List,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">As a Rackspace employee and a member of the outages list, I’m endeavoring to notify this list whenever a widespread Rackspace outage has been identified and public facing comms have been approved. Below is
the latest info we have on widespread outage for two of our products in the Chicago(ORD) Datacenter.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Courier New"">On 6 August 2018, at 13:17 CDT, Object Rocket Redis customers in the ORD region may be unable to access their databases. Additionally, a portion of Cloud
Database customers in the ORD region may have had their databases go into read-only mode. Engineers have identified the issue was caused by a maintenance. The team implemented a fix, however issues still persisted. The team is still working to resolve impact.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Courier New"">If you have any questions, please contact a member of your support team.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">--<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Dustin Essington<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">OpenStack Private Cloud Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Rackspace Hosting<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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