<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"></div><div dir="ltr">Downtown Manhattan DIA circuit was down as well. However monitoring just reported it as coming back online.</div><div dir="ltr"><br>On Oct 9, 2018, at 7:32 AM, Neil Hanlon via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
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<div dir="auto">I can confirm there's a cut in NJ. Somehow our branch offices in disparate locations is affected...<br><br></div>
<div dir="auto">Had to call our account team and the NOC manager to get a straight answer. </div>
<div class="gmail_quote">On Oct 9, 2018, at 07:29, Mike Castoro via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
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Yes, I lost my DIA lines in Midtown NYC and Kearny NJ around the same time. <br>
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Mike Castoro<br>
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Director of IT<br>
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(646) 723-3885<br>
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<a href="mailto:mcastoro@adriannapapell.com">mcastoro@adriannapapell.com</a></div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> on behalf of Matthew Huff via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
<b>Sent:</b> Tuesday, October 9, 2018 7:21:58 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br>
<b>Subject:</b> [outages] CrownCastle / Lightower issue in NY/NJ area</font>
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<div class="PlainText">External Email!<br>
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Around 3:45 AM EST we lost our 10GB WAN circuit from NY to NJ. Around 6:00 AM we started having issue passing traffic via our separate Lightower internet circuit (circuit & BGP peering was up, but packets were getting lost somewhere in their ASN).<br>
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I opened a case with CrownCastle about 10 10GB circuit about 5:30 AM, but when I called in to report the internet issue, their support line I get in the queue, but never get a tech. I imagine they are getting slammed with calls.<br>
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Matthew Huff | 1 Manhattanville Rd<br>
Director of Operations | Purchase, NY 10577<br>
OTA Management LLC | Phone: 914-460-4039<br>
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<pre class="blue"><hr><br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a><br></pre></blockquote></div></div></blockquote><blockquote type="cite"><div dir="ltr"><span>_______________________________________________</span><br><span>Outages mailing list</span><br><span><a href="mailto:Outages@outages.org">Outages@outages.org</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></span><br></div></blockquote></body></html>