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--></style></head><body lang="EN-US" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546a">Anyone have any updates to this by any chance?  On the phone again with Spectrum.  Service stopped working and they are telling me all the signals are in the green.  They are scheduling a digital phone service tech now.</span></p><p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546a"> </span></a></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rob Hall [mailto:<a href="mailto:rhall@lstaff.com">rhall@lstaff.com</a>] <br><b>Sent:</b> Wednesday, October 17, 2018 1:38 PM<br><b>To:</b> Chris Cherry; Kyle Farmer<br><b>Subject:</b> RE: [outages] Spectrum</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I have a branch office in Cleveland, TN that reported issues yesterday – they can receive calls, but not make calls. Tells them that service has been suspended.</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks!</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">--</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Rob Hall, CCNP R&S, CCP-V, CCA-N</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I.T. Manager</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">@Work Personnel</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">1040 Tidewater Court</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Kingsport, TN 37660</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Office: (423)272-7897, x10113</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Mobile: (423)312-6003</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><img width="100" height="100" id="Picture_x0020_1" src="cid:image001.jpg@01D46633.9E7C0480" alt="cisco-certified-ccnp"><img width="75" height="75" id="Picture_x0020_2" src="cid:image002.png@01D46633.9E7C0480" alt="CCP-V"></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Outages <<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> <b>On Behalf Of </b>Chris Cherry via Outages<br><b>Sent:</b> Wednesday, October 17, 2018 12:04 PM<br><b>To:</b> Kyle Farmer <<a href="mailto:bannereddivpool@gmail.com">bannereddivpool@gmail.com</a>><br><b>Cc:</b> <a href="mailto:Outages@outages.org">Outages@outages.org</a><br><b>Subject:</b> Re: [outages] Spectrum</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546a">Yes, central Indiana.  I had to call into tech support this morning.  I was told “occurrences” were missing from our account.  And they had “pushed” them back to our account, and they made a test call to our office to verify everything was working smoothly.</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546a"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546a">Last week I had the same issues, and was told the lines needed to be “re provisioned”.  I have called into tech support 4 times in the last week and a half over phone service.</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546a"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Outages [mailto:<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>] <b>On Behalf Of </b>Kyle Farmer via Outages<br><b>Sent:</b> Wednesday, October 17, 2018 11:58 AM<br><b>To:</b> <a href="mailto:Outages@outages.org">Outages@outages.org</a><br><b>Subject:</b> [outages] Spectrum</span></p><p class="MsoNormal"> </p><div><p class="MsoNormal">Anyone else having phone issues?  Their NOC is not responding. </p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p><p style="margin-bottom:0in;margin-bottom:.0001pt"><b><u><span style="font-size:13.5pt;font-family:"Arial","sans-serif"">WARNING – FRAUDULENT FUNDING INSTRUCTIONS</span></u></b><span style="font-family:"Arial","sans-serif""></span></p><p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:red">Email hacking and fraud are on the rise to fraudulently misdirect funds. Please call your escrow officer immediately using contact information found from an independent source, such as the sales contract or internet, to verify any funding instructions received. We are not responsible for any wires sent by you to an incorrect bank account</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:red">.</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif""></span></p><div><div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.5pt;font-family:"Calibri","sans-serif""><hr size="2" width="100%" align="center"></span></div><div><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Helvetica","sans-serif"">CONFIDENTIALITY NOTICE:</span></b><span style="font-size:10.0pt;font-family:"Helvetica","sans-serif""> This e-mail transmission and any materials attached hereto are private and confidential and are the property of the sender. The information contained herein is privileged and is intended only for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient, be advised that any unauthorized disclosure, copying, distribution, use or the taking of any action in reliance on this transmission is strictly prohibited. If you have received this transmission in error, please notify the sender immediately to arrange for its return.</span><span style="font-size:14.5pt;font-family:"Calibri","sans-serif""></span></p></div></div><pre> </pre><pre>-- </pre><pre>This email was Malware checked by UTM 9. <a href="http://www.sophos.com">http://www.sophos.com</a></pre></div></body></html>

<br>
<div style="font-family:Arial,Helvetica,sans-serif;text-align:left"><p style="margin-bottom:0.0001pt;line-height:normal"><span style="font-family:Arial,sans-serif"><font size="4"><b><u>WARNING – FRAUDULENT
FUNDING INSTRUCTIONS</u></b></font></span><span style="font-size:10pt;font-family:Arial,sans-serif"></span></p>

<span style="line-height:107%;font-family:Arial,sans-serif;color:red"><font size="4">Email hacking and fraud are
on the rise to fraudulently misdirect funds. Please call your escrow officer
immediately using contact information found from an independent source, such as
the sales contract or internet, to verify any funding instructions received. We
are not responsible for any wires sent by you to an incorrect bank account</font></span><span style="line-height:107%;font-family:Arial,sans-serif;color:red;font-size:10pt">.</span></div><div style="font-size:1.3em"><hr style="font-family:Arial,Helvetica,sans-serif;font-size:1.3em"><div><b><span style="font-size:10pt;line-height:107%;font-family:Helvetica,sans-serif">CONFIDENTIALITY NOTICE:</span></b><span style="font-size:10pt;line-height:107%;font-family:Helvetica,sans-serif"> This e-mail transmission and any materials
attached hereto are private and confidential and are the property of the
sender. The information contained herein is privileged and is intended only for
the use of the individual(s) or entity(ies) named above. If you are not the
intended recipient, be advised that any unauthorized disclosure, copying,
distribution, use or the taking of any action in reliance on this transmission
is strictly prohibited. If you have received this transmission in error, please
notify the sender immediately to arrange for its return.</span></div></div>