<div dir="ltr"><div dir="ltr">We are still showing issues. CL advised their engineering team is involved with ATT as ATT is reporting all trunks up. Our customers are still having issues.</div><br><div class="gmail_quote"><div dir="ltr">On Fri, Dec 14, 2018 at 9:02 AM Laura Ulrick via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div bgcolor="#FFFFFF">
<div class="gmail-m_4579870007898196329moz-signature">We started receiving complaints about one
way/ no audio late yesterday afternoon- and it had appeared to
resolve over night, but I am starting to get calls again (NW Ohio/
9am EST) that outbound/inbound calls from Embark/Level 3 are
having audio issues - no consistently, just dropped audio here
and there . Anyone still experiencing this? <br>
<br>
<div class="gmail-m_4579870007898196329wrapper">
<div class="gmail-m_4579870007898196329container">
<div class="gmail-m_4579870007898196329row">
<div class="gmail-m_4579870007898196329navbar"> <br>
Laura<br>
<b>WCOIL Network Operations</b><br>
<i>p: 419.229.2645 x1029<br>
f: 419.229.5278</i> </div>
</div>
<div class="gmail-m_4579870007898196329row">
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<u></u> <a href="https://www.wcoil.com" target="_blank"><img src="http://www.wcoil.tech/website.jpeg" width="50"></a>
<a href="tel:419-229-2645" target="_blank"> <img src="http://www.wcoil.tech/phone.jpeg" width="50"></a> <a href="https://www.facebook.com/wcoilohio/" target="_blank"><img src="http://www.wcoil.tech/facebook.jpeg" width="50"></a>
<a href="https://twitter.com/WCOIL_Ohio" target="_blank"> <img src="http://www.wcoil.tech/tweitter.jpeg" width="50"></a>
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<div class="gmail-m_4579870007898196329moz-cite-prefix">On 12/13/2018 04:51 PM, Christopher
Smalling via Outages wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">All,
<div><br>
</div>
<div>After calling CenturyLink again, we found it to be a known
issue the first tech was unaware of. Thank you all for your
input.</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Thu, Dec 13, 2018 at 3:42 PM Christopher
Smalling <<a href="mailto:christopher.smalling@neonova.net" target="_blank">christopher.smalling@neonova.net</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">This is through a SIP trunk on our softswitch,
and out through CenturyLink. As Pete stated, it's in the
opposite direction from his issues.</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar
<<a href="mailto:ross@tajvar.io" target="_blank">ross@tajvar.io</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">Outgoing from what carrier?</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Thu, Dec 13, 2018, 4:17 PM Christopher
Smalling via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Hello,
<div><br>
</div>
<div><br>
</div>
<div>We are experiencing an issue where outgoing
calls reach VZ customers, but only have an echo of
themselves on the line, unable to hear the other.
The VZ customer can hear them.<br>
<br>
Logs on the phone systems show no issues, and
nothing that would suggest our equipment is at
fault. Does anyone know of an outage ongoing that
may be at fault?<br clear="all">
<div><br>
</div>
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<td style="font-family:arial,sans-serif;margin:0px;padding:5px 0px 8px;border-top:1px solid gray">Christopher
Smalling<br>
Network Operations</td>
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NOC Support Technician at <span>NeoNova</span></td>
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</span></font>• <a style="color:rgb(78,75,76);text-decoration:none" href="http://christopher.smalling@neonova.net" target="_blank">christopher.smalling@neonova.net</a></span><br>
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<td style="font-family:arial,sans-serif;margin:0px"><span style="margin:0px;padding:0px;color:rgb(23,80,131);font-size:15px">Chistopher
Smalling</span><br>
NOC Support Technician at <span>NeoNova</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="font-family:arial,sans-serif;margin:0px;padding:5px 0px 8px;border-top:1px solid gray">
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<td style="font-family:arial,sans-serif;margin:0px;line-height:18px"><span style="display:inline-block;white-space:nowrap;color:rgb(78,75,76);text-decoration:none">O:
256-428-8788<font face="arial,
sans-serif"><span style="white-space:nowrap">
</span></font>• <a style="color:rgb(78,75,76);text-decoration:none" href="http://christopher.smalling@neonova.net" target="_blank">christopher.smalling@neonova.net</a></span><br>
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