<div dir="ltr"><div dir="ltr">We are still showing issues. CL advised their engineering team is involved with ATT as ATT is reporting all trunks up. Our customers are still having issues.</div><br><div class="gmail_quote"><div dir="ltr">On Fri, Dec 14, 2018 at 9:02 AM Laura Ulrick via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
  
    
  
  <div bgcolor="#FFFFFF">
    <div class="gmail-m_4579870007898196329moz-signature">We started receiving complaints about one
      way/ no audio late yesterday afternoon- and it had appeared to
      resolve over night, but I am starting to get calls again (NW Ohio/
      9am EST) that outbound/inbound calls from Embark/Level 3 are
      having  audio issues - no consistently, just dropped audio here
      and there . Anyone still experiencing this? <br>
      <br>
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      <div class="gmail-m_4579870007898196329wrapper">
        <div class="gmail-m_4579870007898196329container">
          
            <div class="gmail-m_4579870007898196329row">
              <div class="gmail-m_4579870007898196329navbar"> <br>
                Laura<br>
                <b>WCOIL Network Operations</b><br>
                <i>p: 419.229.2645 x1029<br>
                  f: 419.229.5278</i> </div>
               </div>
            <div class="gmail-m_4579870007898196329row">
              <div class="gmail-m_4579870007898196329col-md-12 gmail-m_4579870007898196329col-lg-12"> </div>
            </div>
          
        </div>
      </div>
      
        <div class="gmail-m_4579870007898196329container">
          <u></u> <a href="https://www.wcoil.com" target="_blank"><img src="http://www.wcoil.tech/website.jpeg" width="50"></a>
            <a href="tel:419-229-2645" target="_blank"> <img src="http://www.wcoil.tech/phone.jpeg" width="50"></a> <a href="https://www.facebook.com/wcoilohio/" target="_blank"><img src="http://www.wcoil.tech/facebook.jpeg" width="50"></a>
            <a href="https://twitter.com/WCOIL_Ohio" target="_blank"> <img src="http://www.wcoil.tech/tweitter.jpeg" width="50"></a>
            <a href="https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos" target="_blank">
              <img src="http://www.wcoil.tech/youtube.jpeg" width="50"></a>
          <u></u>
        </div>
      
    </div>
    <div class="gmail-m_4579870007898196329moz-cite-prefix">On 12/13/2018 04:51 PM, Christopher
      Smalling via Outages wrote:<br>
    </div>
    <blockquote type="cite">
      <div dir="ltr">All,
        <div><br>
        </div>
        <div>After calling CenturyLink again, we found it to be a known
          issue the first tech was unaware of. Thank you all for your
          input.</div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr">On Thu, Dec 13, 2018 at 3:42 PM Christopher
          Smalling <<a href="mailto:christopher.smalling@neonova.net" target="_blank">christopher.smalling@neonova.net</a>>
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div dir="ltr">This is through a SIP trunk on our softswitch,
            and out through CenturyLink. As Pete stated, it's in the
            opposite direction from his issues.</div>
          <br>
          <div class="gmail_quote">
            <div dir="ltr">On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar
              <<a href="mailto:ross@tajvar.io" target="_blank">ross@tajvar.io</a>> wrote:<br>
            </div>
            <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
              <div dir="auto">Outgoing from what carrier?</div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr">On Thu, Dec 13, 2018, 4:17 PM Christopher
                  Smalling via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>
                  wrote:<br>
                </div>
                <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                  <div dir="ltr">Hello,
                    <div><br>
                    </div>
                    <div><br>
                    </div>
                    <div>We are experiencing an issue where outgoing
                      calls reach VZ customers, but only have an echo of
                      themselves on the line, unable to hear the other.
                      The VZ customer can hear them.<br>
                      <br>
                      Logs on the phone systems show no issues, and
                      nothing that would suggest our equipment is at
                      fault. Does anyone know of an outage ongoing that
                      may be at fault?<br clear="all">
                      <div><br>
                      </div>
                      -- <br>
                      <div dir="ltr" class="gmail-m_4579870007898196329gmail-m_648865341625611594gmail-m_5292717216036812039m_9133076252791815328gmail_signature">
                        <table style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);width:389.6px" width="100%" border="0" cellspacing="0" cellpadding="0">
                          <tbody>
                            <tr>
                              <td style="font-family:arial,sans-serif;margin:0px">
                                <table style="max-width:100%" width="100%" border="0" cellspacing="0" cellpadding="0">
                                  <tbody>
                                    <tr>
                                      <td style="font-family:arial,sans-serif;margin:0px;vertical-align:top;padding-right:15px;padding-top:5px;max-width:75px" rowspan="3" valign="top"><br>
                                      </td>
                                      <td style="font-family:arial,sans-serif;margin:0px;vertical-align:top" valign="top">
                                        <table border="0" cellspacing="0" cellpadding="0">
                                          <tbody>
                                            <tr>
                                              <td style="font-family:arial,sans-serif;margin:0px;padding:5px 0px 8px;border-top:1px solid gray">Christopher
                                                Smalling<br>
                                                Network Operations</td>
                                            </tr>
                                          </tbody>
                                        </table>
                                      </td>
                                    </tr>
                                  </tbody>
                                </table>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                        <br>
                      </div>
                    </div>
                  </div>
                  _______________________________________________<br>
                  Outages mailing list<br>
                  <a href="mailto:Outages@outages.org" rel="noreferrer" target="_blank">Outages@outages.org</a><br>
                  <a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br>
                </blockquote>
              </div>
            </blockquote>
          </div>
          <br clear="all">
          <div><br>
          </div>
          -- <br>
          <div dir="ltr" class="gmail-m_4579870007898196329gmail-m_648865341625611594gmail_signature"><br>
            <table style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);width:389.6px" width="100%" border="0" cellspacing="0" cellpadding="0">
              <tbody>
                <tr>
                  <td style="font-family:arial,sans-serif;margin:0px">
                    <table style="max-width:100%" width="100%" border="0" cellspacing="0" cellpadding="0">
                      <tbody>
                        <tr>
                          <td style="font-family:arial,sans-serif;margin:0px;vertical-align:top;padding-right:15px;padding-top:5px;max-width:75px" rowspan="3" valign="top"><img style="vertical-align: initial; border-radius: 4px; max-width: 75px;" alt="photo" src="http://neonova.net/wp-content/uploads/2016/12/N_Logo_NeoNova.png" width="50" height="37"></td>
                          <td style="font-family:arial,sans-serif;margin:0px;vertical-align:top" valign="top">
                            <table border="0" cellspacing="0" cellpadding="0">
                              <tbody>
                                <tr>
                                  <td style="font-family:arial,sans-serif;margin:0px;padding-bottom:5px">
                                    <table style="line-height:1.6;font-family:Verdana,Arial,sans-serif;font-size:11px;color:rgb(78,75,76);padding-left:2px;width:322.8px" width="100%" border="0" cellspacing="0" cellpadding="0">
                                      <tbody>
                                        <tr>
                                          <td style="font-family:arial,sans-serif;margin:0px"><span style="margin:0px;padding:0px;color:rgb(23,80,131);font-size:15px">Chistopher
                                              Smalling</span><br>
                                            NOC Support Technician at <span>NeoNova</span></td>
                                        </tr>
                                      </tbody>
                                    </table>
                                  </td>
                                </tr>
                                <tr>
                                  <td style="font-family:arial,sans-serif;margin:0px;padding:5px 0px 8px;border-top:1px solid gray">
                                    <table style="line-height:1.6;font-family:Verdana,Arial,sans-serif;font-size:11px;color:rgb(78,75,76);padding-left:2px;width:325px" width="100%" border="0" cellspacing="0" cellpadding="0">
                                      <tbody>
                                        <tr>
                                          <td style="font-family:arial,sans-serif;margin:0px;line-height:18px"><span style="display:inline-block;white-space:nowrap;color:rgb(78,75,76);text-decoration:none">O:
                                              256-428-8788<font face="arial, sans-serif"><span style="white-space:nowrap">
                                                </span></font>• <a style="color:rgb(78,75,76);text-decoration:none" href="http://christopher.smalling@neonova.net" target="_blank">christopher.smalling@neonova.net</a></span><br>
                                            <span style="display:inline-block;white-space:nowrap"><a style="color:rgb(78,75,76);text-decoration:none" href="https://neonova.net" target="_blank">www.neonova.net</a></span>  <a href="https://www.facebook.com/NeoNovaNNS/" target="_blank"><img src="http://neonova.net/wp-content/uploads/2016/12/facebookIcon.png" width="10" height="10"></a> <a href="https://twitter.com/NeoNova_NNS" target="_blank"><img src="http://neonova.net/wp-content/uploads/2016/12/twitterIcon.png" width="10" height="10"></a> <a href="http://www.linkedin.com/company/neonova-network-services" target="_blank"><img src="http://neonova.net/wp-content/uploads/2016/12/linkedinIcon.png" width="10" height="10"></a></td>
                                        </tr>
                                      </tbody>
                                    </table>
                                  </td>
                                </tr>
                              </tbody>
                            </table>
                          </td>
                        </tr>
                      </tbody>
                    </table>
                  </td>
                </tr>
              </tbody>
            </table>
            <br>
          </div>
        </blockquote>
      </div>
      <br clear="all">
      <div><br>
      </div>
      -- <br>
      <div dir="ltr" class="gmail-m_4579870007898196329gmail_signature"><br>
        <table style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);width:389.6px" width="100%" border="0" cellspacing="0" cellpadding="0">
          <tbody>
            <tr>
              <td style="font-family:arial,sans-serif;margin:0px">
                <table style="max-width:100%" width="100%" border="0" cellspacing="0" cellpadding="0">
                  <tbody>
                    <tr>
                      <td style="font-family:arial,sans-serif;margin:0px;vertical-align:top;padding-right:15px;padding-top:5px;max-width:75px" rowspan="3" valign="top"><img style="vertical-align: initial; border-radius: 4px; max-width: 75px;" alt="photo" src="http://neonova.net/wp-content/uploads/2016/12/N_Logo_NeoNova.png" width="50" height="37"></td>
                      <td style="font-family:arial,sans-serif;margin:0px;vertical-align:top" valign="top">
                        <table border="0" cellspacing="0" cellpadding="0">
                          <tbody>
                            <tr>
                              <td style="font-family:arial,sans-serif;margin:0px;padding-bottom:5px">
                                <table style="line-height:1.6;font-family:Verdana,Arial,sans-serif;font-size:11px;color:rgb(78,75,76);padding-left:2px;width:322.8px" width="100%" border="0" cellspacing="0" cellpadding="0">
                                  <tbody>
                                    <tr>
                                      <td style="font-family:arial,sans-serif;margin:0px"><span style="margin:0px;padding:0px;color:rgb(23,80,131);font-size:15px">Chistopher
                                          Smalling</span><br>
                                        NOC Support Technician at <span>NeoNova</span></td>
                                    </tr>
                                  </tbody>
                                </table>
                              </td>
                            </tr>
                            <tr>
                              <td style="font-family:arial,sans-serif;margin:0px;padding:5px 0px 8px;border-top:1px solid gray">
                                <table style="line-height:1.6;font-family:Verdana,Arial,sans-serif;font-size:11px;color:rgb(78,75,76);padding-left:2px;width:325px" width="100%" border="0" cellspacing="0" cellpadding="0">
                                  <tbody>
                                    <tr>
                                      <td style="font-family:arial,sans-serif;margin:0px;line-height:18px"><span style="display:inline-block;white-space:nowrap;color:rgb(78,75,76);text-decoration:none">O:
                                          256-428-8788<font face="arial,
                                            sans-serif"><span style="white-space:nowrap">
                                            </span></font>• <a style="color:rgb(78,75,76);text-decoration:none" href="http://christopher.smalling@neonova.net" target="_blank">christopher.smalling@neonova.net</a></span><br>
                                        <span style="display:inline-block;white-space:nowrap"><a style="color:rgb(78,75,76);text-decoration:none" href="https://neonova.net" target="_blank">www.neonova.net</a></span>  <a href="https://www.facebook.com/NeoNovaNNS/" target="_blank"><img src="http://neonova.net/wp-content/uploads/2016/12/facebookIcon.png" width="10" height="10"></a> <a href="https://twitter.com/NeoNova_NNS" target="_blank"><img src="http://neonova.net/wp-content/uploads/2016/12/twitterIcon.png" width="10" height="10"></a> <a href="http://www.linkedin.com/company/neonova-network-services" target="_blank"><img src="http://neonova.net/wp-content/uploads/2016/12/linkedinIcon.png" width="10" height="10"></a></td>
                                    </tr>
                                  </tbody>
                                </table>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>
            </tr>
          </tbody>
        </table>
        <br>
      </div>
      <br>
      <fieldset class="gmail-m_4579870007898196329mimeAttachmentHeader"></fieldset>
      <br>
      <pre>_______________________________________________
Outages mailing list
<a class="gmail-m_4579870007898196329moz-txt-link-abbreviated" href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a>
<a class="gmail-m_4579870007898196329moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a>
</pre>
    </blockquote>
    <br>
  </div>

_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><table width="100%" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:small;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);width:389.6px" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="font-family:arial,sans-serif;margin:0px"><table width="100%" style="max-width:100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td valign="top" style="font-family:arial,sans-serif;margin:0px;vertical-align:top;padding-right:15px;padding-top:5px;max-width:75px" rowspan="3"></td><td valign="top" style="font-family:arial,sans-serif;margin:0px;vertical-align:top"><table border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="font-family:arial,sans-serif;margin:0px;padding:5px 0px 8px;border-top:1px solid gray"><br></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><br></div></div>