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CenturyLink finally acknowledged:<br>
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<font color="#000000">Great Lakes Region CenturyLink Partners/Agents:</font><br>
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<font color="#000000">FYI. Our network is experiencing a disruption affecting customer services. Customers are currently unable to generate tickets through the Control Center portal.</font><br>
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<font color="#000000">We know how important these services are to our customers, and we are working to restore services as quickly as possible.</font><br>
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<font color="#000000">Our technical teams are working to resolve the issue, and we will provide updates as the situation progresses. </font><br>
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-bruce</div>
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<div class="gmail_quote">On Thu, Dec 27, 2018 at 10:16 AM -0500, "Erik Sundberg via Outages"
<span dir="ltr"><<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>></span> wrote:<br>
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<p style="margin-top:0;margin-bottom:0">So it's a bad day for centurylink.</p>
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<p style="margin-top:0;margin-bottom:0">The lady who answered the phone for there NOC said that we are having a nation wide outage and we are unable to open tickets at this time. Please call be in 60-90 mins.</p>
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<p style="margin-top:0;margin-bottom:0">She had no info on what was going on</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Michael Bolton <mbolton@holmeselectricsecurity.com><br>
<b>Sent:</b> Thursday, December 27, 2018 8:55:03 AM<br>
<b>To:</b> Erik Sundberg; outages@outages.org<br>
<b>Subject:</b> RE: CenturyLink Outages this morning</font>
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<p class="x_MsoNormal">Seeing the same in NC. Circuits are up but the routing between POPs has changed and we are seeing higher than normal latency.
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<p class="x_MsoNormal">VoIP portal is down also. Allows you to login but you cannot make any changes or view any details.</p>
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<p class="x_MsoNormal"><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of
</b>Erik Sundberg via Outages<br>
<b>Sent:</b> Thursday, December 27, 2018 9:45 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] CenturyLink Outages this morning</p>
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<p><span style="font-size:12.0pt; color:black">We are seeing a lot of centurylink circuits and services down this morning.</span></p>
<p><span style="font-size:12.0pt; color:black"> </span></p>
<p><span style="font-size:12.0pt; color:black">Centurylink Control Center portal comes up but auth failing unable to login</span></p>
<p><span style="font-size:12.0pt; color:black"> </span></p>
<p><span style="font-size:12.0pt; color:black">Waves down or bouncing </span></p>
<p><span style="font-size:12.0pt; color:black">Denver - Seattle (Bouncing)</span></p>
<p><span style="font-size:12.0pt; color:black">Denver - Chicago (Bouncing)</span></p>
<p><span style="font-size:12.0pt; color:black">New York - Los Angeles (Down)</span></p>
<p><span style="font-size:12.0pt; color:black">Chicago - Atlanta (Down)</span></p>
<p><span style="font-size:12.0pt; color:black"><br>
ENNI Down in Denver (Down)</span></p>
<p><span style="font-size:12.0pt; color:black"> </span></p>
<p><span style="font-size:12.0pt; color:black">Still tying to open tickets with them there portal is not working and stuck on hold right now.</span></p>
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