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<p class="MsoNormal">Confirmed by MS.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Status:<o:p></o:p></p>
<p class="MsoNormal">Service degradation<o:p></o:p></p>
<p class="MsoNormal">User impact:<o:p></o:p></p>
<p class="MsoNormal">Affected users are unable to authenticate to and access Microsoft 365 services.<o:p></o:p></p>
<p class="MsoNormal">Latest message:<o:p></o:p></p>
<p class="MsoNormal">Title: Unable to access Microsoft 365 services User Impact: Affected users are unable to authenticate to and access Microsoft 365 services. Current status: We've received reports of an issue affecting access to Microsoft 365 services. We've
identified a degraded portion of infrastructure that manages authentication requests and have restarted that infrastructure to mitigate impact. Scope of impact: This issue may potentially affect any of your users attempting to access Microsoft 365 services.
Start time: Tuesday, January 29, 2019, at 9:15 PM UTC Preliminary root cause: A portion of infrastructure that manages authentication requests is degraded, affecting access to one or more Microsoft 365 services. Next update by: Tuesday, January 29, 2019, at
10:30 PM UTC<o:p></o:p></p>
<p class="MsoNormal">Updated:<o:p></o:p></p>
<p class="MsoNormal">2019-01-29 21:40 (UTC)<o:p></o:p></p>
<p class="MsoNormal">Start time:<o:p></o:p></p>
<p class="MsoNormal">2019-01-29 21:15 (UTC)<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of
</b>Bruce Freshwater via Outages<br>
<b>Sent:</b> Tuesday, January 29, 2019 3:48 PM<br>
<b>To:</b> outages@outages.org; David Rubin <drubin@cubexgroup.com><br>
<b>Subject:</b> Re: [outages] O365 Down<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif;color:black">Dame here in Pittsburgh and San Fran.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">-bruce<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Tue, Jan 29, 2019 at 4:45 PM -0500, "David Rubin via Outages" <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Portal is down - <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="http://login.microsoftonline.com">login.microsoftonline.com</a>’s server IP address could not be found.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Clients starting to complain.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Nice way to end a Tuesday on the east coast. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">David Rubin <o:p></o:p></p>
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<p class="MsoNormal">Cubex Group <br>
223 Wall Street - PMB #267 <br>
Huntington, NY 11743 <br>
646.221.3283<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:red">If you have a support-related issue, please email to
<a href="mailto:support@cubexgroup.com" target="_blank">support@cubexgroup.com</a>.</span></b><o:p></o:p></p>
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