<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoPlainText, li.MsoPlainText, div.MsoPlainText
{mso-style-priority:99;
mso-style-link:"Plain Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.PlainTextChar
{mso-style-name:"Plain Text Char";
mso-style-priority:99;
mso-style-link:"Plain Text";
font-family:"Calibri",sans-serif;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoPlainText">From support: We are aware of a network outage in this market, which is affecting your circuit. Our NOC is currently working on this issue and we will provide you an update as they are provided.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="left" style="padding:10px;border-top:solid 1px #E9E9E9;border-right:solid 1px #E9E9E9;border-bottom:none;border-left:none;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;font-weight:700;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Brian Giguere<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;"></span></td></tr><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Sr. Systems Administrator</td></tr><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Synivate, Inc.</td></tr></table></td><td align="left" style="padding:10px;border-top:solid 1px #E9E9E9;border-right:none;border-bottom:none;border-left:none;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">Office: </td><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="tel:" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">6</strong></a>17‑517‑0704</td></tr><tr style="font-size:14.67px;"><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">Direct: </td><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="tel:617-500-7885" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">617-500-7885</strong></a><br /></td></tr><tr style="font-size:14.67px;"><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">E‑Mail: </td><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="mailto:bgiguere@synivate.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">bgiguere@synivate.com</strong></a></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="padding:10px;border-top:none;border-right:solid 1px #E9E9E9;border-bottom:solid 1px #E9E9E9;border-left:none;vertical-align:middle;"><img src="cid:image283156.png@F279AF72.1389A89A" border="0" alt="" style="font-size:0;" /></td><td align="left" style="padding:10px;border-top:none;border-right:none;border-bottom:solid 1px #E9E9E9;border-left:none;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">6 Merchant Street Suite 3, Sharon, MA 02067<br />PO Box 532, Canton, MA 02021</td></tr><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">www.synivate.com<br /></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:5px 0 0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">Managed IT Services | Technology Solutions | Communications Solutions | Cloud Computing<br /></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:normal;"><tr style="font-size:14.67px;"><td align="left" style="padding:5px 0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"> <span style="color:#C0C0C0;font-size:10.67px;">This message contains confidential information and is intended only for the intended recipients. If you are not an intended recipient you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.</span><br /> </td></tr></table></td></tr></table></div></body>
</html>