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<p class="MsoNormal"><b>All updates I’ve received from provider below:<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The local provider has located the correct fiber assignments and is actively working on dispatching repair teams.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The local provider has not yet responded with an update and the issue has been escalated to the VP level.
<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif">The Transport NOC has escalated to the Third Level with the local provider because the local provider is unable to confirm if their field technician is on site or if they have
tested the fibers. The Outside Plant team has confirmed the fiber cut is on the local providers 432-count fiber cable.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal">The Transport NOC has escalated with the local provider for status.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Arial",sans-serif">Light level testing identified fiber damage 4.74 miles from the test site. Field Operations has sent this data to the Outside Plant team who will provide to the local provider
and assist with their isolation efforts.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">Please find the update from Vendor;<br>
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05/31/2019 16:05:11 GMT - The Transport NOC have isolated part of the issue to be on a local provider's network, and the local provider has been engaged. Field Operations is in route to the test site to further isolate the fiber portion on the CenturyLink Network
with an estimated time of arrival of 16:30 GMT.<br>
<br>
05/31/2019 15:33:38 GMT - The Transport NOC has identified a degrading fiber span between two nodes and has engaged Field Operations to further investigate.<br>
<br>
05/31/2019 15:25:25 GMT - On May 31, 2019 at 15:20 GMT CenturyLink identified a service impact between Atlanta, GA and College Park, GA. The NOC is engaged and investigating in order to isolate the cause. Please be advised that updates for this event will be
relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may
evolve.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Mehmet Akcin [mailto:mehmet@akcin.net]
<br>
<b>Sent:</b> Friday, May 31, 2019 11:16 AM<br>
<b>To:</b> Luke Guillory <lguillory@reservetele.com><br>
<b>Cc:</b> Alex Lembesis <Alex.Lembesis@tevapharm.com>; Kody Vicknair <kvicknair@reservetele.com>; outages@outages.org<br>
<b>Subject:</b> Re: [outages] CenturyLink 10G Waves Down Between PA and FL<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Please share more info if anyone knows outage details so i can try to include in visuals in infrapedia as accurate possible<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, May 31, 2019 at 08:47 Luke Guillory via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Those are legacy L3 waves though, but the ATL link does follow the coast from LA to Tallahassee before turning north to Atlanta. So it could be related.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Luke</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Ns</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="m1898935128695170630imprintuniqueid"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Kody Vicknair via Outages<br>
<b>Sent:</b> Friday, May 31, 2019 10:25 AM<br>
<b>To:</b> Alex Lembesis<br>
<b>Cc:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] CenturyLink 10G Waves Down Between PA and FL<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">We have a circuit between Louisiana and Atlanta, GA that is currently flapping. It started flapping around 8:49am CST.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">/ns</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="m1898935128695170630imprintuniqueid"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Outages [<a href="mailto:outages-bounces@outages.org" target="_blank">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Alex Lembesis via Outages<br>
<b>Sent:</b> Friday, May 31, 2019 9:47 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> [outages] CenturyLink 10G Waves Down Between PA and FL<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Anyone else having issues with connectivity between PA and FL today? We’ve got two, diverse 10G waves from CenturyLink and both are down at the moment. I swear… these have been
the WORST circuits. We haven’t had a single day where at least one of them is stable for 24+ hrs…<o:p></o:p></p>
<p><br>
This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review,
copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Mehmet<br>
+1-424-298-1903<o:p></o:p></p>
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