<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br>I nuked them but will look closer when at a computer <br><div id="AppleMailSignature" dir="ltr">Sent from my iCar</div><div dir="ltr"><br>On Jul 2, 2019, at 4:51 PM, Brian Giguere via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"` Times New Roman`";
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:2044480719;
mso-list-template-ids:-974204428;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal">This is going to continue until either someone at Dymanxion realizes their Autotask keeps auto-responding or they get blocked by the admin of the list.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>> <b>On Behalf Of
</b>Dymaxion Technical Services via Outages<br>
<b>Sent:</b> Tuesday, July 2, 2019 4:21 PM<br>
<b>To:</b> Dymaxion Technical Services via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
<b>Subject:</b> [outages] Ticket Updated: T20190702.0047 - AT&T Support<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="background:#C40A1F;padding:5.25pt 1.5pt 5.25pt 1.5pt"></td>
<td width="100%" style="width:100.0%;background:#FDF2F4;padding:5.25pt 3.75pt 5.25pt 11.25pt;word-wrap:break-word">
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#212121">CAUTION:</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#212121"> This email originated from outside of the organization! Do not click links, open attachments
or reply, unless you recognize the sender's email address and know the content is safe!
</span><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="630" style="width:472.5pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">*** Please enter replies above this line ***<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:windowtext"><img id="_x0000_i1025" src="https://ww14.autotask.net/custData/305583/images/dymaxion-logo-2017-07-25-200x48.png"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="630" style="width:472.5pt">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="background:#E5E5E5">
<tbody>
<tr>
<td style="padding:12.0pt 12.0pt 12.0pt 12.0pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#999999">You are receiving this message because a note entry was added to your ticket. Replies to this email will be added as a
note onto this ticket.</span><o:p></o:p></p>
</div>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="590" style="width:442.5pt;background:white;border:solid #CCCCCC 1.0pt;border-image: none">
<tbody>
<tr>
<td style="border:none;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<div>
<p class="MsoNormal" style="line-height:22.5pt"><b><span style="font-size:19.0pt;font-family:"Tahoma",sans-serif;color:#4D4D4D;text-transform:uppercase">Ticket #T20190702.0047: [outages] AT&T Support
<o:p></o:p></span></b></p>
</div>
<p style="line-height:18.75pt"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">,<o:p></o:p></span></p>
<p style="line-height:18.75pt"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">Your ticket was updated with the following note:<o:p></o:p></span></p>
<p style="line-height:18.75pt"><b><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">See Ticket</span></b><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D"><br>
See Ticket <o:p></o:p></span></p>
<p style="line-height:18.75pt"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">The details of the ticket are listed below. When replying to this ticket, please ensure that the ticket number is included in the email subject line.
<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#4D4D4D;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:18.75pt;mso-list:l0 level1 lfo1">
<span style="font-size:10.5pt;font-family:"Tahoma",sans-serif">Ticket #: T20190702.0047
<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:18.75pt;mso-list:l0 level1 lfo1">
<span style="font-size:10.5pt;font-family:"Tahoma",sans-serif">Created on 07/02/2019 05:07 PM (AT) by Autotask Administrator
<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:18.75pt;mso-list:l0 level1 lfo1">
<span style="font-size:10.5pt;font-family:"Tahoma",sans-serif">Title: [outages] AT&T Support
<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:18.75pt;mso-list:l0 level1 lfo1">
<span style="font-size:10.5pt;font-family:"Tahoma",sans-serif">Description: From Jordan Morris via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>>: Anyone else having issues reaching AT&T support? Every time I select the repair/tech support
option I get a busy signal. Have a client that has a fiber connection down been trying to talk to a rep for about 4 hours now...<br>
<br>
**Created via Incoming Email Processor**<br>
From: Jordan Morris via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>
To: "<a href="mailto:outages@outages.org">outages@outages.org</a>" <<a href="mailto:outages@outages.org">outages@outages.org</a>>
<o:p></o:p></span></li></ul>
<p style="line-height:18.75pt"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">You can access your ticket via our Client Portal by clicking the following link:
<a href="https://ww14.autotask.net/ClientPortal/ExecuteCommand.aspx?ci=305583&Code=OpenTicketDetail&TicketId=33843">
T20190702.0047</a>. If you do not have access to the Client Portal and would like to use it, please let us know.
<o:p></o:p></span></p>
<p style="line-height:18.75pt"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#4D4D4D">Sincerely,<br>
Your Dymaxion Research Ltd. Support Team<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#999999">If you are a Dymaxion Research Ltd. staff member, you can access this ticket by clicking the following link:
<a href="https://ww14.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenTicketDetail&TicketId=33843">
T20190702.0047</a>.</span><span style="font-size:10.5pt;color:windowtext"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div></blockquote><blockquote type="cite"><div dir="ltr"><span>_______________________________________________</span><br><span>Outages mailing list</span><br><span><a href="mailto:Outages@outages.org">Outages@outages.org</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a></span><br></div></blockquote></body></html>