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<p class="MsoNormal"><span style="color:#1F497D">Help Desk call volume has increased drastically stating one way or no audio. Almost all calls traverse Windstream at some point during traces.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D">Phillip Alger
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D">480-426-9841<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D">Crexendo, Inc.<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of
</b>Rob Hall via Outages<br>
<b>Sent:</b> Wednesday, October 16, 2019 10:22 AM<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> [outages] Spectrum/Comcast outage<o:p></o:p></p>
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<p class="MsoNormal">I’ve seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA, TN, VA primarily) with service on both Spectrum and Comcast. Is anyone seeing a backbone or transit issue that we could track this back to?<o:p></o:p></p>
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<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal">--<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#002060">Rob Hall, </span>
</b><b><span style="font-size:10.0pt;color:#002060">CCNP, CCP-V – </span></b><i><span style="font-size:12.0pt;color:#002060">IT Manager</span></i><span style="font-size:12.0pt;color:#002060"><br>
C 423.312.6003 </span><span style="font-size:12.0pt;color:#C00000">|</span><span style="font-size:12.0pt;color:#002060"> O 423.272.7897
</span><span style="font-size:12.0pt;color:#C00000">|</span><span style="font-size:12.0pt;color:#002060"> F 423.765.1881<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#002060">1040 Tidewater Court, Kingsport, TN 37660<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#002060"><a href="mailto:rhall@lstaff.com">rhall@lstaff.com</a></span></u><span style="font-size:12.0pt;color:#002060"> </span><span style="font-size:12.0pt;color:#C00000">|</span><span style="font-size:12.0pt;color:#002060"> luttrellstaffing.com
<o:p></o:p></span></p>
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